# Symbo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Symbo Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more.

Source: https://www.capterra.com/p/10038871/Symbo

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# 

 Symbo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Symbo

## What is Symbo?

Symbo is a business communications platform purpose-built for outbound sales teams that need to reach more prospects and have more live conversations. The platform combines parallel and power dialing with LocalEdge, a dynamic local presence system that matches outbound caller ID to the prospect's area code using thousands of carrier-monitored numbers. CallerGuardian continuously monitors number health across AT&T, Verizon, and T-Mobile — automatically replacing flagged numbers before they impact answer rates. Symbo also includes multi-channel sales sequences with outcome-based automation, native CRM integrations with Salesforce, HubSpot, Bullhorn, Pipedrive, Zoho, and GoHighLevel, real-time coaching and analytics, and international calling.

## What is Symbo used for?

[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Per User, Per Month

Free trial  
available

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Do you work for Symbo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://symbo.ai/&name=Symbo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Symbo

0.0

VS.

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting Price

$60

Per User, Per Month

Starting Price

$199

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (386)

Value For Money

0.0 (0)

Value For Money

4.4 (308)

Customer Service

0.0 (0)

Customer Service

4.4 (333)

## Symbo alternatives

[4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (309)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

[4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting price

$90.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Callback Scheduling

Schedules callback times

Caller ID

Identify the number and contact information of a caller before answering the phone

Symbo 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Schedules callback times

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Use AI to generate content in the form of text, images, videos, etc.

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

System calls multiple numbers at once and connects the agent to the first number that answers

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

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## Pricing

Free Trial

Essential

$60.00

Per User,Per Month

It includes:

-   Integrated sales dialer
-   Unlimited calls to US, Canada, UK & Australia
-   Caller ID spam prevention
-   DID health & reputation monitoring
-   Voicemail drop
-   Call recording
-   Live call coaching & whisper
-   Inbound IVR, call routing & forwarding
-   Text messaging
-   Sales sequences
-   CRM sync & integrations
-   Email automation & tracking

Pro

$100.00

Per User,Per Month

It includes:

-   Dynamic US local presence with 300+ area codes
-   Call transcription
-   AI call insights
-   Sentiment analysis
-   Talk time ratio
-   Everything in Essential included

Power Dial

$150.00

Per User,Per Month

It includes:

-   Up to 4 simultaneous outbound lines
-   Dynamic local presence in multi-line
-   Auto dialing
-   Call list management
-   Auto retry calls & auto call outcomes
-   Everything in Pro included

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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