--- title: "IT Live Maps Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IT Live Maps Software - reviews, pricing plans, popular comparisons to other Enterprise Architecture products and more." source_url: "https://www.capterra.com/p/10038878/ITLiveMaps/" page_type: "product" language: "en" --- # IT Live Maps Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IT Live Maps ## What is IT Live Maps? IT Live Maps is a solution designed for mapping the IT architecture. It helps map the IT system from the functional layer down to the technical layer, master IT complexity and track system evolutions seamlessly, and communicate effectively using interactive and dynamic IT maps. Multiple use cases include, enterprise architecture, IT transformation planning, technical obsolescence management, compliance, data management, GDPR, impact analysis, and more. ## What is IT Live Maps used for? [Enterprise Architecture](https://www.capterra.com/enterprise-architecture-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €2500 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IT Live Maps?[Manage this product listing](https://www.g2.com/products/it-live-maps/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IT Live Maps 4.5 (2) VS. [5.0 (2)](https://www.capterra.com/p/199556/Aplas/#reviews) Starting Price €2500 Flat Rate, Per Month Starting Price $95 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 5.0 (81) Value For Money 5.0 (2) Value For Money 5.0 (71) Customer Service 5.0 (2) Customer Service 5.0 (76) ## IT Live Maps alternatives [GBTEC Platform](https://www.capterra.com/p/181735/BIC-Platform/) [4.4 (81)](https://www.capterra.com/p/181735/BIC-Platform/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181735/BIC-Platform/) [Wrike](https://www.capterra.com/p/76113/Wrike/) [4.4 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76113/Wrike/) [Enterprise Architect](https://www.capterra.com/p/78757/Enterprise-Architect/) [4.1 (38)](https://www.capterra.com/p/78757/Enterprise-Architect/reviews/) Starting price $229.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/78757/Enterprise-Architect/) [Abacus](https://www.capterra.com/p/157837/Abacus/) [4.5 (15)](https://www.capterra.com/p/157837/Abacus/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157837/Abacus/) ## FAQs about IT Live Maps Overview ### What company size and specific industries is IT Live Maps built for? IT Live Maps is designed for enterprise teams and mid-market organizations that need support from IT architects, system administrators, enterprise modelers, cloud solution designers, and data visualization specialists. It fits technology-focused environments where technical teams manage infrastructure, model systems, and present complex data clearly. Features and Usability ### What are the key features of IT Live Maps? IT Live Maps offers architecture governance, data modeling, process modeling and designing, and diagramming for mapping IT systems and workflows. It also includes Gantt/timeline view, portfolio management, requirements management, risk assessment, reporting and statistics, version control, access controls/permissions, alerts/notifications, and third-party integration. Getting Started and Support ### What training and onboarding options does IT Live Maps offer? IT Live Maps provides in person training, live online sessions, and documentation. In person training supports guided setup with direct instruction, live online sessions allow remote instruction and questions, and documentation offers written reference material for reviewing product steps and features. Getting Started and Support ### What customer support options does IT Live Maps offer? IT Live Maps provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback about support experience is available in the catalog data, so support quality, response speed, and helpfulness cannot be described here. ## Features Change Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Customizable Fields 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Version Control 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions For IT Project Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Supports project management for IT professionals & teams Portfolio Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Risk Assessment 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks IT Live Maps 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Modeling: Conceptual model of how data items relate to each other - Diagramming: Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. - For IT Project Management: Supports project management for IT professionals & teams - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Risk Assessment: Initiate collection and analysis of known risks - Single Sign On: Allow users to access multiple services after entering their login credentials once - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Version Control: Track revisions and updates made to files and navigate between different versions - Visualization: Graphical representation of data or processes --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Version Managed €2,500 Flat Rate,Per Month Enterprise €6,000 Flat Rate, Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Marc B. Chief Product and Architecture Officer Retail ### "The architecture tool and team that took us from architecture chaos to enterprise-wide maturity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2026 We had an outstanding experience with IT Live Maps. As our organization evolved, we eventually moved toward more collaborative, self-service solutions, less architecture-team-dependent, but that evolution was only possible because IT Live Maps gave us the standardization and architecture maturity foundation to build on in the first place. I highly recommend it, especially for organizations starting their enterprise architecture journey from a complex or fragmented landscape. Pros IT Live Maps was remarkably easy to adopt, backed by outstanding, highly responsive support that truly understood our context. The tool struck the right balance between enforcing strong architecture standards and staying flexible enough to accommodate our company's specificities. We started from a very challenging position: a large, complex IT landscape (~600 applications, ~3,000 flows), historically fragmented across countries with duplicated capabilities and no formal architecture team in place. IT Live Maps and its team were instrumental in helping us mature rapidly. It gave us the visibility we needed to make architecture understandable to non-technical stakeholders, break down complexity by domain, and support ongoing projects with clear, structured views. Beyond visibility, it delivered concrete business value: relevant KPIs to justify ROI on key initiatives, feasibility studies, and invaluable support when building architecture business cases. As CPO, IT Live Maps was literally my second homepage :). It also became a key data source beyond architecture itself, feeding FinOps budget tracking per IT domain and supporting our CMDB. Overall, it allowed us to grow in maturity with real simplicity, despite the initial complexity and lack of maturity we started from. Cons The few limitations we encountered are really the flip side of its strengths. The simplicity and strong guided approach rely on a fairly centralized data and data-model update process, perfect for a transformation phase like ours, but potentially less suited to organizations with a smaller, more mature architecture team operating in a fully product-oriented setup (which, let's be honest, is still rare in practice). I also understand that more collaborative, self-service capabilities are already on the roadmap, so this gap is likely to close soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Chief Architect Retail ### "Multiple succesfull enterprise deployments at scale." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2026 Good experience, with an integrated service offering provide entreprise value of adoption, data quality, and overall support of building valuable enterprise architecture asset for the organisation, not only for an architecture team. Pros Bringing the functional view to architecture inventory, ability to customize to own needs, able to incorporate data and other views inside the solution. Useful thematic maps, now integrated with project plan. Fast response time of UX. Cons User interface could be improved for browsing, ease data entry and collaboration so it ease adoption by teams, and also automation to check data versus technical assets inventory. 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