# CraftBoop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CraftBoop Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/10038966/CraftBoop --- # CraftBoop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CraftBoop ## What is CraftBoop? CraftBoop is an automated email follow-up tool for service businesses. After completing a job, businesses add a customer’s email, and CraftBoop sends a personalized 60-day email sequence. This includes thank-you messages, review requests with links to platforms like Google and Yelp, satisfaction check-ins, re-booking reminders, and referral requests. The platform uses AI to create customizable email templates during setup, which takes about five minutes. Adding new customers takes ten seconds, and no technical expertise is required. Bulk upload options allow importing customer lists via CSV or XLSX files, with flexibility to start sequences immediately, begin from re-booking reminders, or import contacts without triggering emails. CraftBoop tracks email performance with analytics, prevents duplicate entries, and ensures compliance with CAN-SPAM regulations. Businesses can pause sequences, skip emails, and set reply-to addresses for direct responses. ## What is CraftBoop used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CraftBoop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://craftboop.com/&name=CraftBoop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CraftBoop 0.0 VS. [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (501) Value For Money 0.0 (0) Value For Money 4.8 (444) Customer Service 0.0 (0) Customer Service 4.7 (433) ## CraftBoop alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about CraftBoop Overview ### What company size and specific industries is CraftBoop built for? CraftBoop is designed for service businesses of any size that complete jobs for customers, including plumbers, cleaners, landscapers, salons, trainers, pet groomers, and other trade-based companies. It fits a wide range of local service industries rather than a single sector. Features and Usability ### What are the key features of CraftBoop? CraftBoop offers activity dashboard and activity tracking tools, plus alerts and notifications for monitoring customer interactions. It includes communication management, email management, customer history, and customer segmentation, along with engagement tracking, feedback management, real-time data, and reporting and analytics for customer analysis. Pricing ### How much does it cost and what fees or limitations are included? CraftBoop starts at $29 per month on the Monthly Plan, or $290 per year on the Annual Plan, which saves $58 versus monthly billing. A free trial is available. Both plans include unlimited customers, full analytics, referral tracking, bulk imports, and a 5-step automated email sequence. Getting Started and Support ### What training and onboarding options does CraftBoop offer? CraftBoop provides documentation as its training option for teams getting started. Documentation offers written reference material for setup, feature review, and step-by-step guidance that users can consult as needed during onboarding and later use. Getting Started and Support ### What customer support options does CraftBoop offer? CraftBoop provides email/help desk support and FAQ/forum resources. These options let users submit questions directly or search for answers on their own. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History Access previous interactions or concerns to maintain customer relationships Customer Segmentation Process of dividing customers into groups based on common characteristics CraftBoop 11 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage and track all internal and external communication conducted via calls, email, text, or chat Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Monthly Plan $29.00 Flat Rate,Per Month It includes: - Unlimited customers - 5-step automated email sequence over 60 days (includes Thank You, Review Request, Check-In, Re-Booking Reminder, and Referral Ask emails) - AI-written email templates (editable by the user) - Bulk customer import via spreadsheet (.csv or .xlsx) - Full analytics - Referral tracking Annual Plan $290.00 Flat Rate,Per Year It includes: - Unlimited customers - 5-step automated email sequence over 60 days (includes Thank You, Review Request, Check-In, Re-Booking Reminder, and Referral Ask emails) - AI-written email templates (editable by the user) - Bulk customer import via spreadsheet (.csv or .xlsx) - Full analytics - Referral tracking - Priority support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.