--- title: "IntakeAI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IntakeAI Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/10039006/IntakeAI/" page_type: "product" language: "en" --- # IntakeAI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) IntakeAI ## What is IntakeAI? IntakeAI is AI-powered patient intake software that automates scheduling and pre-visit data collection. Using conversational AI, it gathers chief complaints, medical history, and medications, syncing data directly to EHRs to eliminate manual entry. The software drafts preliminary diagnoses by analyzing patient data, offering clinicians summaries and suggested diagnoses before appointments. IntakeAI integrates with major EHR systems like Epic, Cerner, Athenahealth, and AllScripts. Supporting 30+ languages, it allows patients to complete intake in their preferred language. Analytics track metrics like completion rates and common conditions. HIPAA compliant and SOC 2 Type II certified, it ensures data security with 256-bit AES encryption at rest and TLS 1.3 in transit. Data residency options let organizations choose storage locations. IntakeAI structures clinical data from natural conversations, capturing demographics, symptoms, and medications automatically. ## What is IntakeAI used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.5 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntakeAI?[Manage this product listing](https://www.g2.com/products/intakeai/claim_requests/new?auto=true) ## IntakeAI Overview Updated September 2026 AI summary IntakeAI supports organizations of all sizes with AI-driven tools for automating administrative workflows, particularly those involving data handling and conversational interactions. It combines chatbot functionality, natural language processing, and machine learning to facilitate guided engagement and pattern detection. Features like AI Copilot, activity dashboards, and performance metrics are accessible via cloud-based and Mac-compatible deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntakeAI 0.0 VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $2.5 Usage Based Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (566) Value For Money 0.0 (0) Value For Money 4.8 (447) Customer Service 0.0 (0) Customer Service 4.7 (555) ## IntakeAI alternatives [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (198)](https://www.capterra.com/p/163509/Crowdin/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about IntakeAI Overview ### What company size and specific industries is IntakeAI built for? IntakeAI is designed for healthcare organizations of varying sizes, including medical practices, clinics, hospitals, and health systems. It is built for providers in the healthcare sector that need software suited to patient intake and related administrative workflows. Features and Usability ### What are the key features of IntakeAI? IntakeAI offers AI Copilot, chatbot functionality, and natural language processing for guided interactions, plus machine learning for pattern detection. Core administrative features include an activity dashboard, data import/export, and performance metrics for monitoring usage and tracking results. Getting Started and Support ### What training and onboarding options does IntakeAI offer? IntakeAI provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of features and steps. Getting Started and Support ### What customer support options does IntakeAI offer? IntakeAI provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support coverage is listed across these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 5,579 Artificial Intelligence reviews Not all Artificial Intelligence products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) IntakeAI includes **Data Import/Export** and **Natural Language Processing**, giving teams the ability to move data in and out of the system and work with text-based inputs more effectively. However, it does not offer **Generative AI**. Instead, it provides other important capabilities such as **Machine Learning** (**33%**) and **Chatbot** (**42%**), helping businesses automate responses, detect patterns in data, and support faster decision-making across AI-driven workflows. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Chatbot AI-based platform which conducts a conversation via auditory or textual methods Data Import/Export Import and export data to and from software applications Machine Learning Enable businesses to implement machine learning algorithms on business data such as sales and revenue Natural Language Processing Process and analyze human language in text or audio form IntakeAI 7 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Data Import/Export: Import and export data to and from software applications - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10039006/IntakeAI/pricing/) Essentials $2.50 Usage Based, It includes: - Pay Per Completed Intake - Basic EHR Integration - Email Support - Standard Analytics Dashboard - English Language Support Professional $3.50 Usage Based, It includes: - Advanced EHR Integration - Priority Support - Custom Intake Workflows - Advanced Analytics & Reports - Multi-Language Support - Diagnosis Draft Generation Enterprise Contact vendor for details It includes: - Dedicated Account Manager - 99.99% Uptime SLA - Custom Integrations & API - On-Premise Deployment Option - SAML SSO - Audit Logs & Compliance Reports ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.