--- title: "Nxivo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nxivo Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10039016/Nxivo/" page_type: "product" language: "en" --- # Nxivo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Nxivo ## What is Nxivo? Nxivo is virtual receptionist software that answers business calls and handles greetings, appointment bookings, payments, and customer interactions using natural language AI. It builds a knowledge base from business websites, covering services, hours, policies, and FAQs, and connects to calendars for real-time scheduling while enforcing booking rules. Payments are processed securely during calls, including deposits and fees. Calls are recorded, transcribed, and summarized, creating client profiles that track history, preferences, and trends. Analytics provide insights into call volume, appointment conversions, and engagement. Supporting English and Spanish, it manages multiple callers and offers call forwarding. ## What is Nxivo used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nxivo?[Manage this product listing](https://www.g2.com/products/nxivo-ai-receptionist/claim_requests/new?auto=true) ## Nxivo Overview Updated September 2026 AI summary Nxivo provides small and midsize businesses with an AI-driven virtual assistant platform focused on automating client interactions and business processes. It offers chatbot and virtual personal assistant functions, intent recognition, personalization, multi-language support, and business process automation. Nxivo integrates with tools like Gmail, Google Calendar, Stripe, and Twilio, and is available via web, cloud, and mobile apps. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nxivo 0.0 VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,717) Value For Money 0.0 (0) Value For Money 4.6 (2,492) Customer Service 0.0 (0) Customer Service 4.7 (2,617) ## Nxivo alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Nxivo Overview ### What company size and specific industries is Nxivo built for? Nxivo is designed for small to mid-sized businesses in client-facing service industries, including salons, auto shops, home service providers, real estate agencies, photo studios, medical offices, dental practices, law firms, and wellness centers. Features and Usability ### What are the key features of Nxivo? Nxivo offers AI/Machine Learning, Natural Language Processing, and Intent Recognition for interpreting user inputs, plus Chatbot and Virtual Personal Assistant (VPA) capabilities for automated interactions. It also includes Transfers/Routing for directing conversations, Personalization for tailored responses, Business Process Automation, and Multi-Language support. Pricing ### How much does it cost and what fees or limitations are included? Nxivo starts at $99 per month for the Founder plan, a flat rate that includes all features with no tiered plans or additional charges. A free trial is available. The plan also includes 24/7 AI receptionist support, appointment booking, bilingual English and Spanish support, and business analytics. Integrations ### Which third-party tools and platforms does Nxivo integrate with? Nxivo integrates with Gmail, Google Calendar, Stripe, and Twilio. These catalog integrations cover email, scheduling, payments, and communications, giving Nxivo connections to widely used business tools for daily operations and customer interactions. Getting Started and Support ### What training and onboarding options does Nxivo offer? Nxivo provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature review, while videos provide visual walkthroughs that users can watch at their own pace for guidance on core functions and workflows. Getting Started and Support ### What customer support options does Nxivo offer? Nxivo provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data alone. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra data shows that buyers of Virtual Assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Nxivo includes **Natural Language Processing**. However, it does not offer **Conversation Intelligence** or **Speech Recognition**. Its support for **Natural Language Processing** helps businesses understand user intent and respond more accurately to requests, providing teams with a more efficient way to handle interactions and improve the overall user experience. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Integration Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. Intent Recognition Helps understand a user's intentions/actions Nxivo 12 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Intent Recognition: Helps understand a user's intentions/actions - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Scheduling: Plan availability and assign specific time slots for tasks and resources - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10039016/Nxivo/pricing/) Founder $99.00 Flat Rate,Per Month It includes: - 24/7 AI receptionist answering calls automatically. - Unlimited call minutes (no per-call charges or caps). - Natural language understanding and multi-caller management. - Recognition of returning customers and memory of previous interactions. - Bilingual support (English and Spanish). - Call forwarding to team members. - Private and self-hosted AI infrastructure (no third-party AI services like OpenAI or Google). - Secure call recordings and transcripts stored on Nxivo servers. - Smart business knowledge (imports information from website, FAQ, pricing, hours, and policies). - Appointment booking with real-time calendar checks, rescheduling, cancellation, and confirmation messages. - Payment collection during calls (deposits, full payments, cancellation fees). - Call history and insights (recordings, transcripts, AI summaries, searchable history, email notifications). - Client profiles (tracks call history, bookings, spending patterns, and personalizes conversations). - Business analytics (call volume, booking rates, engagement insights). - Dedicated business phone number with instant setup. - Text and email follow-ups. - No long-term contracts. - Simple flat monthly price. ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.