--- title: "ComtyLink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ComtyLink Software - reviews, pricing plans, popular comparisons to other Building Maintenance products and more." source_url: "https://www.capterra.com/p/10039020/ComtyLink/" page_type: "product" language: "en" --- # ComtyLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ComtyLink ## What is ComtyLink? ComtyLink is building management software built in Australia for strata and apartment complexes. Designed by a former building committee member frustrated with overpriced, outdated software. Maintenance & Work Orders Residents submit requests via portal, QR code, or mobile app. Managers assign work orders, track progress, add photos, and generate PDF reports. Full audit trail from submission to resolution. Contractor Management Contractor database with compliance docs, insurance tracking, and induction records. Digital sign in/out tracking. Building Inspections Digital inspections with customisable templates, photos, and pass/fail ratings. Professional reports generated automatically. Asset Management Full asset register with service history, warranties, and compliance date alerts. Resident Portal & Amenity Booking Residents submit requests, view notices, and book pools, gyms, and BBQ areas. Building managers communicate with all residents or specific units. ## What is ComtyLink used for? [Building Maintenance](https://www.capterra.com/building-maintenance-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ComtyLink?[Manage this product listing](https://www.g2.com/products/comtylink/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ComtyLink 5.0 (2) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (1,068) Value For Money 5.0 (2) Value For Money 4.7 (986) Customer Service 5.0 (2) Customer Service 4.8 (1,006) ## ComtyLink alternatives [Leankeep](https://www.capterra.com/p/216786/Leankeep-Hotel/) [4.4 (82)](https://www.capterra.com/p/216786/Leankeep-Hotel/reviews/) Starting price $297.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216786/Leankeep-Hotel/) [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) ## FAQs about ComtyLink Overview ### What company size and specific industries is ComtyLink built for? ComtyLink is designed for building managers and strata managers overseeing Australian residential apartment complexes and strata properties, typically those with 50 to 500 units. It is suited to organizations managing multi-unit residential communities rather than general commercial or enterprise-wide operations. Features and Usability ### What are the key features of ComtyLink? ComtyLink offers work order management, task scheduling, and workflow management for daily operations, plus maintenance scheduling and preventive maintenance for asset upkeep. It also includes asset tracking, inspection management, and service history, along with customer database tools, document management, customizable forms, and real-time reporting. Getting Started and Support ### What training and onboarding options does ComtyLink offer? ComtyLink provides in person training, live online sessions, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does ComtyLink offer? ComtyLink offers email/help desk, phone support, and chat. User feedback on support quality is not available here, so no clear pattern emerges on response times, helpfulness, or common frustrations. The listed channels still give customers direct ways to ask for help. ## Features AI summary Based on 1,154 Building Maintenance reviews Capterra data shows that buyers of building maintenance software rank the following features as their top priorities: - **Preventive Maintenance** (**56%** of reviewers rated this feature as critical) - **Work Order Management** (**50%**) - **Maintenance Scheduling** (**43%**) ComtyLink supports all three of the features reviewers consider most important: **Preventive Maintenance**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses stay ahead of repairs, handle service requests in an organized way, and plan maintenance tasks more efficiently, allowing teams to reduce downtime, improve asset upkeep, and keep daily operations running smoothly. Preventive Maintenance 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Real-Time Data 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Job Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Task Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Workflow Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Maintenance Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests ComtyLink 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Job Management: Manage and track all job information and associated tasks - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Residential Properties: For residential properties - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AH Aiman H. Facilities Manager Facilities Services ### "Excellent Product For Facility Managers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 Very helpful in generating and tracking work orders, storing contact details, asset registers, sending out notices, scheduling maintenance programs and much more. Perfect for facility/building management. Pros It's a great and easy to use, customer support is also great and using it is very efficient and straight forward, much more efficient than other similar products we have used previously. Cons There is nothing that I dislike about this product, the developer has been very proactive in ensuring that this product meets our needs as facility managers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB clay B. FM Facilities Services ### "A Powerful and Reliable Platform for Property, building & Facilities Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2026 My overall experience with ComtyLink has been extremely positive. It has become an essential tool in the day to day management of our precinct and has significantly improved the way I manage maintenance, contractors, residents, financial tracking and communication. What I particularly value is that ComtyLink brings so many different functions together in one platform. I can manage maintenance requests, work orders, quotations, contractors, invoices and payments, recurring maintenance, resident communications, bookings, documentation, reporting and contractor monitoring without having to rely on multiple separate systems. The resident functionality has also been a major benefit, allowing residents to submit maintenance requests directly and receive important communications through the platform. The QR code system provides additional accountability for contractors, particularly for cleaning, waste management and recurring maintenance services. Another major strength is the ComtyLink support team. If I encounter an issue or have an idea for something that could work better, I can contact the team directly and work through the issue with them. They are responsive to feedback and continually develop and improve the platform, which gives me confidence that the system will continue to evolve with the needs of property, building and facilities management. Coming from a facilities management perspective, I find ComtyLink particularly valuable because it provides visibility, accountability and a complete history of what is happening across the property. It makes it much easier to track outstanding works, contractor performance, expenditure and resident issues, while also providing clear reporting for the Board. Overall, I would highly recommend ComtyLink to other facilities,property managers and building management. It is a comprehensive, user-friendly platform that continues to improve, and the combination of its functionality and direct support makes it a very effective manage Pros What I like most about ComtyLink is how easy it is to manage almost every aspect of day to day facilities, building and property management from one central platform. It has made managing a 33 acre residential and commercial complex precinct much more organised, efficient and transparent. I particularly like the ability to create work orders, request and compare quotations, communicate with contractors, track invoices and payments, while keeping all relevant documentation, photos, reports and correspondence attached to each individual job. The ability to track a job from the initial request, through quotation and approval, right through to completion, invoicing and payment provides excellent visibility and accountability. It also creates a complete history of works that can easily be referred back to when required. The platform's resident portal and maintenance request functionality is another major advantage. Residents can now submit maintenance requests directly through ComtyLink, allowing management to receive, track and manage issues more efficiently while providing a clearer process for residents. The broadcasting and communication system is also extremely useful. Management can send notifications and important updates directly to residents, making it much easier to communicate information about planned works, outages, events, maintenance issues and other matters happening throughout the precinct. Another feature I find extremely useful is the booking system, which allows residents and management to book rooms, facilities and shared spaces for events and other activities. Having this integrated into the same platform makes managing shared facilities much easier. The QR code and contractor monitoring system is another feature that has been particularly useful. QR codes can be linked to contractor spreadsheets and scopes of works, allowing management to monitor whether contractors are attending the required locations and completing the tasks they are contracted to perform. This is particularly beneficial for cleaning, waste management, maintenance and other recurring trade services, as it provides greater accountability and visibility over contractor performance. The reporting functionality is also excellent, particularly when providing updates to the Board. It allows me to clearly demonstrate completed works, outstanding items, contractor activity and expenditure. One of the biggest advantages of ComtyLink is that the developer is continually improving and updating the platform and its technology. They are consistently introducing new features and improvements to keep the system current and competitive with other property and facilities management platforms in the market. Overall, ComtyLink has significantly streamlined my workflow and reduced the need to manage information across multiple systems. Having maintenance, recurring works, resident requests, contractors, quotations, work orders, invoices, payments, bookings, resident communications, QR code monitoring, documentation and reporting all within one platform makes it an extremely valuable tool for facilities, building and property management. Cons This is actually quite difficult for me to answer, as I am extremely happy with ComtyLink overall. I haven't experienced any major issues with the platform that would make me consider it a negative. If I do come across an issue or something that I believe could work better, one of the biggest advantages is that I can contact the ComtyLink team directly and have the issue addressed. Their support and willingness to listen to feedback makes a significant difference. There are always areas where software can continue to improve, particularly around reporting and customisation, but I would consider these more opportunities for further development rather than major shortcomings. The fact that the developers are continually updating the platform, introducing new features and responding to user feedback makes it difficult to identify anything I genuinely "like least" about ComtyLink. Overall, my experience has been extremely positive, and the level of support from the ComtyLink team is one of the reasons I would continue to recommend the platform. Switched from [MYBOS](https://www.capterra.com/p/152772/MYBOS/) I made the switch from MyBos to ComtyLink because I was looking for a more comprehensive and flexible platform that could better support the day to day requirements of managing a large and complex precinct. While MyBos provided a good foundation for maintenance and property management, I found that ComtyLink offered a broader range of integrated features and greater visibility across the entire management process. ComtyLink allows me to manage maintenance requests, work orders, quotations, contractors, recurring maintenance, invoices, payments, resident communications, bookings, reporting and contractor monitoring all within the one platform. The resident functionality was also a major factor, particularly the ability for residents to submit maintenance requests directly and for management to communicate with residents through the broadcasting system. Another important reason for making the switch was the workflow and accountability ComtyLink provides. The ability to track a job from the initial request through to quotation, approval, completion, invoicing and payment gives me much greater control over the entire process. The QR code monitoring system was another significant advantage, particularly for managing cleaning, waste management and other recurring contractor services. It provides a practical way of checking that contractors are attending the required locations and completing their agreed scope of works. Finally, the direct support from the ComtyLink team and their ongoing development of the platform was a major consideration. If I have an issue or identify something that could be improved, I can communicate directly with the team and work towards a solution. Overall, I made the switch because ComtyLink provided a more complete, connected and continuously developing solution that better suited the way I needed to manage facilities and property operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.