# Reunion Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reunion Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10039029/Reunion --- # Reunion Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Reunion ## What is Reunion? Reunion is event management software for restaurants and venues, streamlining private event planning from inquiries to deposit collection. It unifies email and SMS conversations into one inbox, letting staff view message histories and respond without switching tools. The AI-powered follow-up system sends personalized messages based on event details like guest count, date, and menu preferences. Its BEO builder uses AI to pre-fill event info, enabling staff to create branded proposals with auto-pricing, e-signatures, and PDF export. Guests can browse menus and see real-time pricing updates as they make selections. Reunion integrates Stripe for deposit collection after contract signing. The calendar view organizes events with filters by status, room, or team member, while the GM dashboard syncs with POS systems to track revenue and labor costs. Developed by venue operators, Reunion simplifies event management. ## What is Reunion used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reunion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tryreunion.com/&name=Reunion) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reunion 5.0 (1) VS. [4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (462) Value For Money 5.0 (1) Value For Money 4.5 (401) Customer Service 5.0 (1) Customer Service 4.6 (384) ## Reunion alternatives [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Capture 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Generation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Lead Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Task Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Workflow Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Reunion 8 features Manage, organize, and store contact information Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Pipeline view and tracking lead status Create, manage and track all task activities and progression Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Essential Plan $99.00 Flat Rate,Per Month It includes: - $199 one-time onboarding and setup fee - Up to 30 events per month - Full lead pipeline - Email + SMS messaging - 50 SMS credits per month - 50 AI messages per month - Unlimited AI BEOs - AI follow-up sequences - Call transcription - Payment links & deposits - Contracts & e-signatures - 5 team members included (additional members at $10/month each) - Email support - 0.75% platform fee on payments (in addition to Stripe fees) Pro Plan $199.00 Flat Rate,Per Month It includes: - $199 one-time onboarding and setup fee - Unlimited events - Includes everything in the Essential Plan, plus: - Dedicated onboarding specialist - Custom lead form setup - 200 SMS credits per month - Unlimited AI messages - Unlimited AI BEOs - Venue showcase on proposals - EventIQ PnL insights - FOH earnings tracking - Smart gratuity settings - Tripleseat data import - GM Dashboard with daily P&L - Toast POS auto-sync - Podplay and other booking platforms integration - Unlimited team members - Priority support - 0% platform fee on payments Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ GoTab POS](https://www.capterra.com/p/215393/GoTab-POS/)[ CourtReserve](https://www.capterra.com/p/152562/CourtReserve/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Chris K. Founder Restaurants ### "Built this because nothing else handled the full private events lifecycle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 I'm the founder, so take this with that context — but I built Reunion because I also operate a venue and couldn't find software that handled the full private event workflow without duct-taping three or four tools together. Most CRMs aren't built for events, and most event platforms skip the sales side. Reunion covers lead capture through final payment in one place. Pros The AI follow-up is the biggest differentiator. Leads get a response within minutes, even at 11pm, and it sounds like a real person who knows the venue. The BEO builder saves hours per event — you answer a few questions and get a polished banquet event order that clients can e-sign. Attribution tracking shows exactly which leads came from Google Ads vs. organic vs. referral, which matters when you're spending money on marketing. The embedded lead form drops into any website in two minutes. Cons Reporting could be deeper — I'd like more customizable dashboards for things like revenue by event type over time. The mobile experience works but isn't as polished as desktop yet. Onboarding takes a bit of hand-holding for venue teams that aren't tech-savvy. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Much more flexibility, more modern and seamless - easier for the customer to use. SMS and AI follow up/lead scoring features. Beautiful proposals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)