---
title: "PolicyTrak Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PolicyTrak Software - reviews, pricing plans, popular comparisons to other Policy Management products and more."
source_url: "https://www.capterra.com/p/10039030/PolicyTrak/"
page_type: "product"
language: "en"
---

# 

 PolicyTrak Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

PolicyTrak

## What is PolicyTrak?

PolicyTrak is a web-based compliance management platform that helps businesses handle SOP management, policy creation, regulatory monitoring, document tracking, employee training verification, and audit reporting. The AI-based law watch system monitors legislation and regulations, including federal and state laws, OSHA updates, health department rules, and industry-specific standards. The platform features a knowledge base that helps organizations maintain up-to-date policies and compliance documentation. Automated document acknowledgment features streamline tracking, reminders, and e-signatures through a secure employee portal. Reporting tools provide audit trails to demonstrate compliance. PolicyTrak centralizes SOPs, policies, and regulatory monitoring. The AI-driven functionality helps manage compliance and mitigate risks across multiple locations.

## What is PolicyTrak used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Policy Management](https://www.capterra.com/policy-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Other, Per Month

Free trial  
available

Includes Free Version

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## PolicyTrak Overview

Updated August 2026

AI summary

PolicyTrak supports organizations of all sizes with tools for managing, creating, and maintaining policies and procedures. It covers policy management and knowledge base needs through features like compliance tracking, version control, workflow management, and document storage. Optional AI-driven capabilities, real-time notifications, and a self-service portal are available, and the platform is accessible via cloud-based deployment.

## FAQs about PolicyTrak

Overview

### What company size and specific industries is PolicyTrak built for?

PolicyTrak is designed for mid-sized to large organizations that manage internal policies at scale, including healthcare, retail, and corporate businesses. It also fits HR, compliance, operations, and legal teams that need to handle policy management across multiple locations.

Features and Usability

### What are the key features of PolicyTrak?

PolicyTrak offers policy creation, a policy library, and workflow management for document and lifecycle control. It also includes compliance management, audit trail, version control, and monitoring, plus reporting and analytics, activity dashboards, real-time notifications, reminders, full-text search, and a self-service portal.

Pricing

### How much does it cost and what fees or limitations are included?

PolicyTrak starts at $29 per month for the Professional plan. A free version and a free trial are available. The Professional plan includes acknowledgements, full AI features, Google and OIDC SSO, Law Watch, unlimited locations, unlimited policies and SOPs, and unlimited storage.

Getting Started and Support

### What training and onboarding options does PolicyTrak offer?

PolicyTrak provides documentation as its training option. This gives teams written reference material for learning product features, reviewing setup steps, and checking procedures when needed.

Getting Started and Support

### What customer support options does PolicyTrak offer?

PolicyTrak provides Email/Help Desk support and a Knowledge Base for customer assistance. With no reviewer feedback available on support experiences, no claims can be made about response times, helpfulness, or common frustrations. Users can rely on the listed channels for product guidance and troubleshooting.

## Features

AI summary

Based on 521 Policy Management reviews

Capterra data shows that buyers of Policy Management software rank the following features as their top priorities:

-   **Policy Library** (**57%** of reviewers rated this feature as critical)
-   **Policy Creation** (**54%**)
-   **Compliance Management** (**58%**)

PolicyTrak supports all three of the features reviewers consider most important: **Policy Library**, **Policy Creation**, and **Compliance Management**. Together, these capabilities help businesses centralize policy documents, create and update policies more efficiently, and maintain compliance requirements, allowing teams to stay organized, reduce risk, and keep governance processes consistent.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

PolicyTrak 23 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Policy Creation: Create new policies or alter existing policies
- Policy Library: A repository of all past and existing policies
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10039030/PolicyTrak/pricing/)

Professional

$29.00

Other,Per Month

It includes:

-   Unlimited locations
-   Unlimited policies & SOPs
-   Law Watch
-   Full AI features
-   Unlimited storage
-   Acknowledgements
-   Google & OIDC SSO

Enterprise

Contact vendor for details

It includes:

-   Custom branding
-   Priority support
-   Custom billing
-   All SSO providers (Okta, Azure)
-   API access
-   Dedicated account manager
-   Volume discounts

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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