# SmartShifts Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SmartShifts Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/10039056/SmartShifts --- # SmartShifts Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SmartShifts ## What is SmartShifts? SmartShifts is a web-based platform for managing employees in restaurants and hospitality. It features AI-based scheduling that creates optimized schedules based on availability, labor laws, and operational needs. Time clock tools let employees clock in and out, while managers track attendance, monitor overtime, and ensure compliance with break rules. The platform includes a labor law compliance module covering regulations across all 50 states, addressing overtime, predictive scheduling, and tip credit compliance. It also offers tip management, task management with checklists, and employee onboarding. Team communication tools enhance coordination, and analytics provide workforce insights. SmartShifts integrates with point-of-sale, payroll, and HR systems, centralizing workforce management for single-location and multi-unit operations. It helps manage schedules, labor costs, and compliance efficiently. ## What is SmartShifts used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Task Management](https://www.capterra.com/task-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartShifts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.copliancy.com&name=SmartShifts) ## FAQs about SmartShifts Overview ### What company size and specific industries is SmartShifts built for? SmartShifts is designed for retail, hospitality, healthcare, and service businesses that manage hourly teams, complex schedules, and labor compliance requirements. It fits organizations of any size in these sectors, especially those needing structured scheduling and oversight for shift-based staff. Features and Usability ### What are the key features of SmartShifts? SmartShifts offers employee scheduling and shift scheduling, with automated scheduling, real-time scheduling, and schedule distribution. It also includes time tracking tools such as clock in/out, online time clock, timesheets, and attendance tracking, plus absence management, reporting and analytics, communication management, and compliance management. Pricing ### How much does it cost and what fees or limitations are included? SmartShifts starts at $49 per month for the Pro plan, billed on a usage-based basis. The Pro plan includes advanced scheduling with AI, compliance tools, POS integration, time and attendance tracking, and tip management and pooling. No other pricing tiers, free trial, or fee details are listed. Getting Started and Support ### What training and onboarding options does SmartShifts offer? SmartShifts provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does SmartShifts offer? SmartShifts provides email/help desk, phone support, and chat for customer assistance. Support details in the catalog are limited to these channels, and no reviewer feedback about response time, helpfulness, or common support issues is available. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Attendance Management Manage attendance for classes, shifts, meetings, or events Attendance Tracking Track the attendance of specific individuals or groups Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Calendar Management Track and manage schedules and meetings via an integrated calendar SmartShifts 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track and measure time worked for employees Manage the attendance, schedule, and payroll of the labor workforce Track/log the amount of time employees worked per job using a timer Organize and schedule projects Monitor the progress of projects from start to finish Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Assign and distribute work schedules to individual employees or teams within an organization Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Track and manage sick leave time Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. ## Pricing Pro $49.00 Usage Based,Per Month It includes: - Advanced scheduling with AI - Tip management & pooling - Time & attendance tracking - POS integration - Compliance tools Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.