# SmartShifts Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartShifts Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/10039056/SmartShifts

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# 

 SmartShifts Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

SmartShifts

## What is SmartShifts?

SmartShifts is a web-based platform for managing employees in restaurants and hospitality. It features AI-based scheduling that creates optimized schedules based on availability, labor laws, and operational needs. Time clock tools let employees clock in and out, while managers track attendance, monitor overtime, and ensure compliance with break rules. The platform includes a labor law compliance module covering regulations across all 50 states, addressing overtime, predictive scheduling, and tip credit compliance. It also offers tip management, task management with checklists, and employee onboarding. Team communication tools enhance coordination, and analytics provide workforce insights. SmartShifts integrates with point-of-sale, payroll, and HR systems, centralizing workforce management for single-location and multi-unit operations. It helps manage schedules, labor costs, and compliance efficiently.

## What is SmartShifts used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Task Management](https://www.capterra.com/task-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$49

Usage Based, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Attendance Tracking

Track the attendance of specific individuals or groups

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Calendar Management

Track and manage schedules and meetings via an integrated calendar

SmartShifts 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Track/log the amount of time employees worked per job using a timer

Organize and schedule projects

Monitor the progress of projects from start to finish

Notifications that are delivered to users as soon as an event occurs

Based on availability, instantly confirm or deny a request when a new booking is made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Assign and distribute work schedules to individual employees or teams within an organization

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Track and manage sick leave time

Edit task information and all related elements

Track the status and progress of tasks

Track and manage the scheduling of tasks

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

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## Pricing

Pro

$49.00

Usage Based,Per Month

It includes:

-   Advanced scheduling with AI
-   Tip management & pooling
-   Time & attendance tracking
-   POS integration
-   Compliance tools

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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