--- title: "MedConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MedConnect Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/10039144/MedConnect/" page_type: "product" language: "en" --- # MedConnect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MedConnect ## What is MedConnect? Promotal MedConnect is an all-in-one telehealth platform that connects hardware medical devices (ECG, digital stethoscope, vitals monitors) directly into live video consultations in real time. The platform auto-uploads 12-lead ECG PDFs to the patient record in under 5 seconds, generates AI-written SOAP notes in French, English, Arabic, and Italian, and includes Elara — an AI clinical assistant for patient record creation and drug database queries. MedConnect deploys in 2–4 weeks as cloud SaaS or fully on-premise, with data centres in the EU, US, and Middle East. It is ISO 27001:2022 certified, HIPAA compliant, and GDPR compliant. Deployed across France (EHPAD nursing homes, CPTS primary care networks), the Middle East, and West Africa. ## What is MedConnect used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MedConnect?[Manage this product listing](https://www.g2.com/products/promotal-medconnect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MedConnect 0.0 VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $300 Per User, Per Year Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,227) Value For Money 0.0 (0) Value For Money 4.7 (973) Customer Service 0.0 (0) Customer Service 4.8 (714) ## MedConnect alternatives [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) ## FAQs about MedConnect Overview ### What company size and specific industries is MedConnect built for? MedConnect is designed for healthcare businesses of all sizes, including small practices, mid-market organizations, and larger enterprise providers. It is built for companies operating in the healthcare sector, such as clinics, medical offices, hospitals, and other organizations that manage patient care and related services. Features and Usability ### What are the key features of MedConnect? MedConnect offers an activity dashboard, appointment management, and appointment scheduling for practice workflows. It also includes medical billing, practice management, and remote treatment planning, with HIPAA compliant functionality for medical purposes. These features cover scheduling, administrative tracking, billing, and care coordination in one system. Getting Started and Support ### What training and onboarding options does MedConnect offer? MedConnect provides live online training, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference material for setup and use, and videos provide visual walkthroughs that users can review as needed for training and onboarding. Getting Started and Support ### What customer support options does MedConnect offer? MedConnect offers email/help desk support, a knowledge base, phone support, and 24/7 live rep access. Support is presented through multiple contact and self-service options, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,618 Telemedicine reviews Not all telemedicine products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) MedConnect includes **HIPAA Compliant**, which is a core requirement for protecting patient information and supporting secure virtual care. However, it does not offer **Two-Way Audio & Video** or **Charting**. Instead, it provides **Appointment Management** (**54%**) and **Appointment Scheduling** (**51%**), which can help practices organize visits, reduce scheduling conflicts, and keep daily operations on track, helping businesses coordinate patient flow more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar For Medical Purposes Intended for medical use such as diagnosis, treatment, and consultation HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Medical Billing Manage billing and payments for a healthcare provider MedConnect 8 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical Billing: Manage billing and payments for a healthcare provider - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Subscription, per User $300.00 Per User,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.