--- title: "goAssist Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about goAssist Software - reviews, pricing plans, popular comparisons to other Onboarding products and more." source_url: "https://www.capterra.com/p/10039153/goAssist/" page_type: "product" language: "en" --- # goAssist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) goAssist ## What is goAssist? goAssist is a customer service app for borrowers, available on Android, iOS, and web, supporting over 10 regional languages. It streamlines onboarding, account management, and eKYC verification, including PAN and Aadhaar, without agent help. Borrowers can access loan details, request services like top-ups and tax certificates, and self-onboard by verifying credentials. The app integrates with APIs like Karza, NSDL, and Razorpay for collections. Users can view account summaries, track disbursements, and submit digital service requests. It sends automated EMI reminders and supports UPI, wallets, net banking, and debit card payments. Borrowers can upload KYC and income documents while tracking application status in real time. ## What is goAssist used for? [Onboarding](https://www.capterra.com/onboarding-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for goAssist?[Manage this product listing](https://www.g2.com/products/gooriginate/claim_requests/new?auto=true) ## FAQs about goAssist Overview ### What company size and specific industries is goAssist built for? goAssist is designed for housing finance companies, non-banking financial companies, microfinance institutions, and banks, along with their sales, credit, collection, and customer support teams. It fits organizations in financial services that need tools for customer-facing and operational workflows across these sectors. Features and Usability ### What are the key features of goAssist? goAssist offers API access, an Activity Dashboard, and Compliance Management for tracking processes and requirements. It also includes Document Management, Electronic Forms, and Electronic Signature for handling records and approvals, plus an Orientation Workflow Management, Reminders, and a Self Service Portal for guided onboarding and user requests. Getting Started and Support ### What training and onboarding options does goAssist offer? goAssist provides in person training and videos to help teams get started. In person sessions can support guided instruction with a trainer, while videos offer self-paced reference for reviewing steps and features as needed. Getting Started and Support ### What customer support options does goAssist offer? goAssist provides email/help desk and phone support for customer assistance. Support experiences are not described in available user feedback, so no conclusions can be drawn about response speed, helpfulness, or common frustrations. The listed channels give users direct ways to contact the support team. ## Features AI summary Based on 8,243 Onboarding reviews Capterra reviewers highlight the following as the features buyers value most when evaluating onboarding software: - **Payroll Management** (**63%** of reviewers rated this feature as critical) - **Employee Management** (**49%**) - **Employee Database** (**50%**) goAssist focuses on other onboarding capabilities rather than these commonly prioritized features. Its feature set is geared toward supporting onboarding workflows and related processes, helping businesses manage new-hire activities in a more organized way and providing teams with a structured approach to employee onboarding. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Document Management Store, manage, and track all electronic documents in a centralized location Electronic Forms Digital forms that are shared and accessed online Electronic Signature Digitally sign online documents goAssist 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Orientation Workflow Management: Create orientation programs for new employees or students - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.