--- title: "Synergy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Synergy Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10039156/Synergy/" page_type: "product" language: "en" --- # Synergy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Synergy ## What is Synergy? Synergy Service is a cloud-based Field Service Management (FSM) software designed to streamline maintenance operations and field service activities. The platform enables companies to efficiently plan, assign, and monitor service interventions in real time, improving coordination between back office and field technicians. It includes work order management, scheduling and dispatching, asset and customer management, and a mobile app for technicians to access job details, update statuses, and complete digital reports with electronic signatures. Synergy Service provides full visibility into service history, ongoing activities, and operational performance, helping organizations reduce response times, increase productivity, and improve service quality. ## What is Synergy used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synergy?[Manage this product listing](https://www.g2.com/products/azeta-ufficio-synergy/claim_requests/new?auto=true) ## Synergy Overview Updated August 2026 AI summary Synergy is a field service management solution for organizations of all sizes that need to coordinate mobile teams and manage field operations. It offers scheduling, dispatch management, work order management, mobile access, electronic signature, billing, and payment collection in the field, with advanced options like AI Copilot, API integration, and workflow automation. Synergy is deployed via cloud, web, and desktop platforms. ## FAQs about Synergy Overview ### What company size and specific industries is Synergy built for? Synergy is designed for businesses of varying sizes that manage field service operations, maintenance activities, and distributed teams of technicians. It fits organizations in service, maintenance, and other field-based industries that need to coordinate work across mobile staff and operational sites. Features and Usability ### What are the key features of Synergy? Synergy offers work order management, scheduling, dispatch management, and routing for field operations, plus workforce management and resource allocation. It also includes forms management, customizable fields, electronic signature, billing and invoicing, payment collection in the field, reporting and statistics, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Synergy offer? Synergy offers in-person training and live online sessions to help teams get started. In-person training supports direct, face-to-face instruction, while live online sessions provide guided training in a virtual format for users who need remote access. Getting Started and Support ### What customer support options does Synergy offer? Synergy provides email/help desk and phone support. These channels give users direct ways to reach the support team for setup, troubleshooting, and account questions. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers value most when choosing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Synergy includes **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), which can still help businesses assign work and manage technician calendars. Together, these features help teams stay connected in the field and keep service operations organized. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Synergy 42 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.