# Synergy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Synergy Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/10039156/Synergy --- # Synergy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Synergy ## What is Synergy? Synergy Service is a cloud-based Field Service Management (FSM) software designed to streamline maintenance operations and field service activities. The platform enables companies to efficiently plan, assign, and monitor service interventions in real time, improving coordination between back office and field technicians. It includes work order management, scheduling and dispatching, asset and customer management, and a mobile app for technicians to access job details, update statuses, and complete digital reports with electronic signatures. Synergy Service provides full visibility into service history, ongoing activities, and operational performance, helping organizations reduce response times, increase productivity, and improve service quality. ## What is Synergy used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synergy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://azeta.it&name=Synergy) ## FAQs about Synergy Overview ### What company size and specific industries is Synergy built for? Synergy is designed for businesses of all sizes that manage field service operations, maintenance activities, and distributed teams of technicians, especially organizations in service, maintenance, and other operations-heavy industries that depend on coordinating mobile workers and scheduled work in the field. Features and Usability ### What are the key features of Synergy? Synergy offers work order management, scheduling, dispatch management, and routing for field operations, plus activity tracking, status tracking, and service history. It also includes workflow automation, reporting & statistics, alerts/notifications, mobile access, GPS, billing & invoicing, electronic signature, and third-party integrations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Synergy offer? Synergy provides in person and live online training options for teams getting started. In person training supports face-to-face instruction, while live online sessions allow guided training over the internet. These formats help users learn product features and setup steps through direct instruction. Getting Started and Support ### What customer support options does Synergy offer? Synergy provides Email/Help Desk and Phone Support for customer assistance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed contact options. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Synergy 42 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Manage sending personnel and resources to a site as needed Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Store and access documents, forms, and photos in one centralized place Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Swipe a credit card or manually process payments while with the customer in the field Generative AI models can create personalized recommendations for users based on their preferences and behavior. Generate quotes or estimates for customers Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Assign available resources to various projects and tasks Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.