--- title: "Whatspace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Whatspace Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10039193/Whatspace/" page_type: "product" language: "en" --- # Whatspace Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Whatspace ## What is Whatspace? Whatspace is a WhatsApp-based platform for customer service and sales operations, featuring a CRM with a Kanban-style sales funnel for lead and customer management. Its AI-powered chatbot offers dynamic, context-aware support, handling inquiries, transcribing audio to text, and escalating complex issues to human agents. The platform includes a centralized contact center with ticket management, team assignments, and automated workflows. Sales teams can track lead sources and conversion rates in real time via Meta Ads integration. Instagram tools, such as post scheduling, approval workflows, and analytics are also available. The CRM updates automatically based on lead interactions and campaign data, while the AI chatbot uses a customizable knowledge base for tailored responses. Teams can manage multiple WhatsApp numbers and unlimited conversations through a single interface, with assignment queues and performance reporting included. ## What is Whatspace used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whatspace?[Manage this product listing](https://www.g2.com/products/whatspace/claim_requests/new?auto=true) ## Whatspace Overview Updated September 2026 AI summary Whatspace offers small businesses a CRM platform focused on managing contacts, tracking interactions, and organizing sales pipelines. It supports lead management, task coordination, and reporting, with additional features such as generative AI, customizable fields, and multi-channel communication. Whatspace is available as a web-based solution compatible with major operating systems, and includes integration with third-party tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whatspace 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price R$20 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Whatspace alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Whatspace Overview ### What company size and specific industries is Whatspace built for? Whatspace is designed for customer support, sales, and marketing teams, as well as e-commerce businesses and companies that manage customer interactions through WhatsApp. It fits organizations of varying sizes that rely on WhatsApp as a customer communication channel for sales, service, and marketing activities. Features and Usability ### What are the key features of Whatspace? Whatspace offers lead generation, lead management, and sales pipeline management for tracking prospects through sales stages. It also includes contact management, interaction tracking, and multi-channel communication, plus task management, reminders, alerts/notifications, reporting/analytics, customizable fields, data import/export, generative AI, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Whatspace starts at R$20 per month for the CRM + Customer Service plan, which includes 1 attendant; extra attendants cost R$20 each. The AI Agent plan costs R$80 per month and includes 500 AI-served contacts, with additional contacts at R$0.55 each. A free trial is available. Getting Started and Support ### What training and onboarding options does Whatspace offer? Whatspace provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Whatspace offer? Whatspace provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available for support, so user experience with response speed, helpfulness, or common issues cannot be summarized from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these CRM features as the ones buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Whatspace focuses on other CRM capabilities that reviewers also value, including **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, keep records current, and manage ongoing interactions more efficiently, helping businesses maintain stronger relationships and improve day-to-day follow-up. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Generative AI Use AI to generate content in the form of text, images, videos, etc. Interaction Tracking Track interaction history by documenting conversations for contacts Whatspace 14 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10039193/Whatspace/pricing/) CRM + Customer Service R$20.00 Flat Rate,Per Month It includes: - Organize conversations in Kanban - Unlimited clients - Unlimited WhatsApp numbers - Unlimited conversations - Lead and contact management - Customizable Kanban funnel - Tasks and responsible persons - Reports - Responsible persons and service queue management AI Agent R$80.00 Flat Rate,Per Month It includes: - AI-powered service agent - Human escalation - Interaction history - Possibility for human intervention - Auto-fill with AI - Customizable knowledge base \+ Leads + Instagram R$120.00 Flat Rate,Per Month It includes: - Post and story scheduling - Client approval workflows - Complete profile reports - Publication analytics - Multiple accounts under one access - Lead source tracking - Real-time updates - CRM integration - Meta Ads conversion tracking - Detailed reports - Time-segmented analysis - Automatic CRM updates Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.