# Whatspace Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Whatspace Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10039193/Whatspace --- # Whatspace Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Whatspace ## What is Whatspace? Whatspace is a WhatsApp-based platform for customer service and sales operations, featuring a CRM with a Kanban-style sales funnel for lead and customer management. Its AI-powered chatbot offers dynamic, context-aware support, handling inquiries, transcribing audio to text, and escalating complex issues to human agents. The platform includes a centralized contact center with ticket management, team assignments, and automated workflows. Sales teams can track lead sources and conversion rates in real time via Meta Ads integration. Instagram tools, such as post scheduling, approval workflows, and analytics are also available. The CRM updates automatically based on lead interactions and campaign data, while the AI chatbot uses a customizable knowledge base for tailored responses. Teams can manage multiple WhatsApp numbers and unlimited conversations through a single interface, with assignment queues and performance reporting included. ## What is Whatspace used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$20 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whatspace?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://whatspace.com.br/&name=Whatspace) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whatspace 0.0 VS. [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price R$20 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,371) Value For Money 0.0 (0) Value For Money 4.3 (3,503) Customer Service 0.0 (0) Customer Service 4.4 (3,512) ## Whatspace alternatives [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Whatspace Overview ### What company size and specific industries is Whatspace built for? Whatspace is designed for small to mid-sized companies and teams in customer support, sales, and marketing, especially e-commerce businesses and organizations that manage customer interactions through WhatsApp. Features and Usability ### What are the key features of Whatspace? Whatspace offers lead generation, lead management, and sales pipeline management for tracking prospects through each stage. It also includes contact management, interaction tracking, and multi-channel communication, plus task management, reminders, alerts/notifications, reporting/analytics, customizable fields, data import/export, third-party integrations, and generative AI. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Whatspace starts at R$20 per month for the CRM + Customer Service plan, which includes 1 attendant; extra attendants cost R$20 each. The AI Agent plan is R$80 per month and includes up to 500 AI-served contacts, with extra contacts at R$0.55 each. A free trial is available. Getting Started and Support ### What training and onboarding options does Whatspace offer? Whatspace provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature details, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Whatspace offer? Whatspace provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support resources are organized for different needs, with self-serve articles and direct contact options available. No reviewer feedback about response times, helpfulness, or common support issues is available here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Generative AI Use AI to generate content in the form of text, images, videos, etc. Interaction Tracking Track interaction history by documenting conversations for contacts Whatspace 14 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage, organize, and store contact information Customize data fields to support various needs and use cases Import and export data to and from software applications Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial CRM + Customer Service R$20.00 Flat Rate,Per Month It includes: - Organize conversations in Kanban - Unlimited clients - Unlimited WhatsApp numbers - Unlimited conversations - Lead and contact management - Customizable Kanban funnel - Tasks and responsible persons - Reports - Responsible persons and service queue management AI Agent R$80.00 Flat Rate,Per Month It includes: - AI-powered service agent - Human escalation - Interaction history - Possibility for human intervention - Auto-fill with AI - Customizable knowledge base \+ Leads + Instagram R$120.00 Flat Rate,Per Month It includes: - Post and story scheduling - Client approval workflows - Complete profile reports - Publication analytics - Multiple accounts under one access - Lead source tracking - Real-time updates - CRM integration - Meta Ads conversion tracking - Detailed reports - Time-segmented analysis - Automatic CRM updates Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.