# Namiru Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Namiru Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10039265/Namiru/ --- # Namiru Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Namiru ## What is Namiru? Namiru is an AI-powered chat widget for websites that does more than answer questions. It reveals what's broken, missing, or confusing on your site and captures leads you'd otherwise lose. Paste your URL and the system crawls your content in 30 seconds, no manual training required. The chatbot handles inquiries in all languages with human handoff when needed, but support is only half of what it does. The real value is conversation analysis. Visitors reach for the chatbot when they can't find something or hit a problem, and Namiru monitors these conversations and emails you when issues surface, giving you insight into what's frustrating users before it costs you customers. When someone shows intent or encounters an issue, the AI non-invasively collects contact info like name, email, or phone, so you can reach out and close the deal. Flat monthly pricing with no per-seat fees. Free tier with 50 conversations per month. EU-hosted. ## What is Namiru used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Namiru?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crowie.io/en&name=Namiru) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Namiru 0.0 VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €29 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,767) Value For Money 0.0 (0) Value For Money 4.6 (1,517) Customer Service 0.0 (0) Customer Service 4.7 (1,536) ## Namiru alternatives [4.4 (4,086)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (3,465)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Namiru Overview ### What company size and specific industries is Namiru built for? Namiru is designed for small and medium-sized businesses, including e-commerce stores, SaaS companies, and marketing agencies. It fits organizations that need software suited to these common business types, rather than large enterprise-focused teams. Features and Usability ### What are the key features of Namiru? Namiru offers AI and machine learning features such as intent recognition, natural language processing, and sentiment analysis, plus chatbot and live chat tools for customer communication. It also includes CRM, support ticket management, knowledge base management, real-time analytics, reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Namiru offers a free version, with the Starter Plan at €29 per month and the Pro Plan at €59 per month. Starter includes 1 agent, 1 domain, and 2,000 conversations monthly. Pro adds unlimited agents and domains, 5,000 shared conversations, and removes Namiru branding. Getting Started and Support ### What training and onboarding options does Namiru offer? Namiru provides documentation to help teams get started. This written material supports self-paced reference for setup steps, feature explanations, and ongoing use. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Namiru offer? Namiru provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. These channels give users multiple ways to find answers or contact support, with self-service resources alongside direct help. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,134 Conversational AI Platform reviews Capterra data shows that buyers of conversational AI platforms rank the following features as their top priorities: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Namiru supports all three features reviewers consider most important: **Chatbot**, **API**, and **Lead Capture**. This coverage gives businesses a way to automate conversations, connect the platform with other systems, and collect prospect information in one place, helping teams respond faster, manage integrations more easily, and turn more interactions into qualified opportunities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Namiru 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service For the intention to be used by developers Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed and identify if they are positive, negative or neutral Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free Plan €0.00 It includes: - 50 conversations/month - AI-powered responses - 1 agent, 1 domain - Full dashboard with analytics - Fully secure & private, EU-hosted - Community support Starter Plan €29.00 Flat Rate,Per Month It includes: - 2,000 conversations per month - AI-powered responses - 1 agent, 1 domain - Custom theme & logo - Top-up available (500 conversations for €5) - Fully secure & private, EU-hosted - Email support Pro Plan €59.00 Flat Rate,Per Month It includes: - 5,000 conversations/month (shared pool) - AI-powered responses - ∞ agents & domains - Remove Namiru branding - Top-up available (500 for €3) - Priority support - Priority feature requests Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.