--- title: "Namiru AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Namiru AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10039265/Namiru/" page_type: "product" language: "en" --- # Namiru AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Namiru AI ## What is Namiru AI? Namiru AI is a cloud-based chat widget that embeds on any website via a script tag or npm package. It automatically reads a business's website content to build its own knowledge base, then handles customer questions, captures leads, and books appointments around the clock without human involvement. Businesses use it to reduce support workload, engage visitors at any hour, and collect structured data from every conversation. The analytics dashboard tags each chat with intent, sentiment, topic, and pain point data, and delivers weekly summaries of recurring issues and feature requests. Core features include auto-crawling setup from a URL, file uploads (.txt, .pdf, .csv, .docx), multilingual support for 200+ languages, documentation search, and an agent mode that can trigger actions inside connected tools via POST endpoints. Namiru AI suits small to midsize businesses, SaaS founders, and service companies on HTML, WordPress, Shopify, React, Vue, or Angular sites. ## What is Namiru AI used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Namiru AI?[Manage this product listing](https://www.g2.com/products/namiru-ai/claim_requests/new?auto=true) ## Namiru AI Overview Updated September 2026 AI summary Namiru AI provides small businesses with cloud-based customer support tools focused on conversational AI and live chat. It combines a chatbot, CRM, support ticket management, and knowledge base features, alongside customer communication and analytics. The platform supports real-time notifications and multi-channel interactions, helping teams organize service workflows and respond efficiently to customer inquiries. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Namiru AI 0.0 VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price €29 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (26) Value For Money 0.0 (0) Value For Money 4.4 (26) Customer Service 0.0 (0) Customer Service 4.7 (26) ## Namiru AI alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (26)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041681/Compass/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## FAQs about Namiru AI Overview ### What company size and specific industries is Namiru AI built for? Namiru AI is designed for small and medium-sized businesses, especially those in e-commerce, SaaS, and marketing agencies. It fits companies that need a solution suited to these business types rather than large enterprise organizations or unrelated industries. Features and Usability ### What are the key features of Namiru AI? Namiru AI offers chatbot and live chat tools, autoresponders, and chat transcript management for customer communication. It also includes CRM and customer database features, lead capture, support ticket management, and knowledge base management, plus real-time analytics, activity dashboards, sentiment analysis, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Namiru AI starts at €29 per month for the Starter Plan, with a free version available. Starter includes 1 agent, 1 domain, and 2,000 conversations monthly, plus top-ups of 500 conversations for €5. The Pro Plan costs €59 monthly and adds unlimited agents and domains, 5,000 shared conversations, and branding removal. Getting Started and Support ### What training and onboarding options does Namiru AI offer? Namiru AI provides webinars and documentation to help teams get started. Webinars support guided, live instruction, while documentation gives written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Namiru AI offer? Namiru AI provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. These channels give users a way to submit questions, search common answers, and review self-service guidance. No reviewer feedback on support experience is available, so support quality, response time, and helpfulness cannot be assessed here. ## Features AI summary Based on 1,744 Conversational AI Platform reviews Capterra data shows that buyers of customer support software rank the following features as their top priorities: - **Chat/Messaging** (**60%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**50%**) - **Call Center Management** (**50%**) Namiru AI supports **Chat/Messaging** and **Real-Time Notifications**, giving support teams fast ways to respond to customers and stay updated as new conversations come in. However, it does not offer **Call Center Management**. Instead, it provides other important features that reviewers also value, including **Chatbot** (**46%**), **Live Chat** (**46%**), and **Support Ticket Management** (**45%**), helping businesses handle customer questions across channels, organize follow-ups, and maintain responsive service as volumes grow. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Namiru AI 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Developers: For the intention to be used by developers - Intent Recognition: Helps understand a user's intentions/actions - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Language: Multilingual capabilities allow the AI to process inquiries from many languages - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10039265/Namiru/pricing/) Free Plan €0.00 It includes: - 50 conversations/month - AI-powered responses - 1 agent, 1 domain - Full dashboard with analytics - Fully secure & private, EU-hosted - Community support Starter Plan €29.00 Flat Rate,Per Month It includes: - 2,000 conversations per month - AI-powered responses - 1 agent, 1 domain - Custom theme & logo - Top-up available (500 conversations for €5) - Fully secure & private, EU-hosted - Email support Pro Plan €59.00 Flat Rate,Per Month It includes: - 5,000 conversations/month (shared pool) - AI-powered responses - ∞ agents & domains - Remove Namiru branding - Top-up available (500 for €3) - Priority support - Priority feature requests Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.