# QRate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QRate Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10039380/QRate --- # QRate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) QRate ## What is QRate? QRate is a customer experience measurement software that captures feedback and monitors frontline performance in real time. The platform integrates customer feedback, staff evaluations, and sentiment data into a single view, allowing teams to identify issues early and take action. QRate combines customer and frontline perspectives to provide a comprehensive understanding of performance. The software processes data in real time, enabling teams to address issues promptly. QRate offers customizable surveys, dashboards, and integrations that adapt to specific workflows. The platform provides tools for continuous improvement, helping teams make informed decisions based on current data. QRate delivers insights from both customer and staff perspectives, supporting service quality improvements. ## What is QRate used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QRate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.qrate.work&name=QRate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QRate 0.0 VS. [4.7 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (10,445) Value For Money 0.0 (0) Value For Money 4.5 (6,483) Customer Service 0.0 (0) Customer Service 4.5 (5,791) ## QRate alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (968)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (670)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about QRate Overview ### What company size and specific industries is QRate built for? QRate is designed for organizations of varying sizes that want to improve customer experience and frontline performance, especially in banking and finance, food and beverage, healthcare, government, and luxury retail. It fits teams in regulated and service-focused sectors that need structured performance management. Features and Usability ### What are the key features of QRate? QRate includes surveys and feedback management, NPS survey structure, and multi-channel data collection for capturing responses across channels. It also offers real-time reporting and analytics, data visualization, sentiment analysis, trend analysis, customizable reports and forms, access controls/permissions, collaboration tools, tagging, and API access. Getting Started and Support ### What training and onboarding options does QRate offer? QRate provides in person training, live online sessions, webinars, and videos to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, webinars cover scheduled group learning, and videos offer self-paced reference material. Getting Started and Support ### What customer support options does QRate offer? QRate provides email/help desk support, FAQ/forum resources, phone support, and chat. Support users can choose the channel that fits their issue and urgency. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Customizable Fields Customize data fields to support various needs and use cases Customizable Forms Customize contracts and forms to collect specific information Customizable Reports Alter the layout and content of reports QRate 25 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Provides a channel for team members to share media files, communicate, and work together Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Analyze and gain insights into data in real-time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version QRate Lite $0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.