--- title: "Willow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Willow Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/10039428/Willow/" page_type: "product" language: "en" --- # Willow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Willow ## What is Willow? Willow is an AI-powered software for aged care, disability care, and healthcare organizations. It integrates with existing systems to gather evidence like policies, procedures, training records, and incident reports, mapping them to compliance standards to eliminate manual data entry. Supporting frameworks include Australia's Strengthened Aged Care Quality Standards 2025, NDIS Practice Standards, NSQHS Standards, CQC Fundamental Standards (UK), and CMS Nursing Home Requirements (US). Accounts are auto-configured by location and sector, showing relevant frameworks. AI features suggest actions, draft policies, and answer compliance questions. The platform centralizes compliance status across sites, identifying gaps, ensuring consistency, and addressing systemic issues. It includes role-based access controls, encryption, and audit trails, helping organizations prepare for audits with organized evidence and audit-ready documentation. ## What is Willow used for? [Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Willow?[Manage this product listing](https://www.g2.com/products/willow-compliance/claim_requests/new?auto=true) ## Willow Overview Updated September 2026 AI summary Willow provides businesses of all sizes with cloud-based compliance management, offering tools for audit management, document control, regulatory reporting, and risk oversight. With features like customizable workflows, policy tracking, and access permissions, it also supports advanced needs such as AI Copilot, AML and environmental compliance, and regulatory intelligence, making it suitable for diverse regulatory environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Willow 0.0 VS. [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting Price Contact vendor Starting Price $238 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (294) Value For Money 0.0 (0) Value For Money 4.6 (252) Customer Service 0.0 (0) Customer Service 4.5 (280) ## Willow alternatives Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Willow Overview ### What company size and specific industries is Willow built for? Willow is designed for aged care providers, nursing home operators, home care providers, disability care providers, hospitals, community health services, and allied health clinics. It is built for organizations in health and care services that need software suited to residential care, home-based care, clinical services, and community health settings. Features and Usability ### What are the key features of Willow? Willow offers compliance management features including AML, FDA, HIPAA, ISO, OSHA, and Sarbanes-Oxley tracking, plus audit trail, audit management, and regulatory reporting. It also includes risk management, incident management, corrective and preventive actions (CAPA), policy management, document management, workflow management, and customizable reports. Getting Started and Support ### What training and onboarding options does Willow offer? Willow provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online sessions support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing for feature review and setup guidance. Getting Started and Support ### What customer support options does Willow offer? Willow provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so support quality, response times, and common frustrations cannot be described from user comments. ## Features AI summary Based on 4,313 Compliance reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Willow supports all three features that reviewers mark as most important: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor requirements, keep records organized, and manage audits more efficiently, allowing teams to maintain oversight, reduce compliance gaps, and stay prepared for reviews. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Escalation System alerts about the need to escalate an issue or request AML Compliance Anti-money laundering compliance helps businesses uncover suspicious financial activity Willow 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Certification Tracking: Maintain personal certifications/qualifications - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - ISO Compliance: Guidelines set by the International Organization for Standardization - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Policy Management: Create, manage, and track policies and procedures within an organization - Regulatory Intelligence Feeds: Real-time updates, analysis, and insights on regulatory changes and developments affecting specific industries or jurisdictions - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.