# Ghost Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ghost Software - reviews, pricing plans, popular comparisons to other GDPR Compliance products and more.

Source: https://www.capterra.com/p/10039438/Ghost

---

# 

 Ghost Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ghost

## What is Ghost?

Ghost is GDPR compliance software that combines document redaction, ROPA building, and DSAR workflow management in one platform. The redaction module offers browser-based manual redaction on all plans, with optional encrypted cloud-assisted AI detection available on higher tiers. The ROPA builder helps create GDPR Article 30 records of processing activities through guided templates for HR, marketing, finance, and IT functions, with gap analysis tools to identify missing compliance requirements. The DSAR manager handles data subject access requests from intake through closure, featuring branded intake forms, deadline tracking, task assignment, and audit trails. Ghost processes documents through encrypted cloud workflows when AI detection is enabled, with final rendering and exports completed browser-side. The platform maintains privacy-first architecture with encrypted uploads, isolated processing workers, and automatic deletion of processed files

## What is Ghost used for?

[Compliance](https://www.capterra.com/compliance-software/)[GDPR Compliance](https://www.capterra.com/gdpr-compliance-software/)[Data Privacy](https://www.capterra.com/data-privacy-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ghost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ghostredact.app/&name=Ghost)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ghost

5.0 (2)

VS.

[4.5 (288)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting Price

€49

Flat Rate, Per Month

Starting Price

$238

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.5 (288)

Value For Money

5.0 (2)

Value For Money

4.6 (247)

Customer Service

5.0 (2)

Customer Service

4.5 (274)

## Ghost alternatives

Highest Rated

[4.6 (5,247)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## FAQs about Ghost

Overview

### What company size and specific industries is Ghost built for?

Ghost is designed for organizations of any size that need to manage GDPR compliance workflows, especially legal, HR, compliance, and data protection teams. It suits companies that handle personal data and need structured support for privacy obligations rather than businesses tied to a specific industry.

Features and Usability

### What are the key features of Ghost?

Ghost offers compliance management, GDPR compliance, HIPAA compliance, and audit management for governance workflows. It also includes data discovery, data mapping, and data subject requests, plus policy management, incident management, risk assessment, role-based permissions, secure data storage, reporting & statistics, and workflow management.

Pricing

### How much does it cost and what fees or limitations are included?

Ghost starts at €149 per month for the Ghost Team plan, which includes 10 user seats. Additional seats cost €10 per month each. A free version and free trial are available. The plan also includes role-based access, DSAR task assignment, audit logs, and priority support.

Integrations

### Which third-party tools and platforms does Ghost integrate with?

Ghost connects natively to Microsoft Teams and Slack, and it also supports Webhook Relay for custom workflow connections. These integrations cover team communication and webhook-based automation, giving Ghost a small but focused set of third-party connection options.

Getting Started and Support

### What training and onboarding options does Ghost offer?

Ghost provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace.

Getting Started and Support

### What customer support options does Ghost offer?

Ghost offers email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users written guidance and direct assistance for setup and account questions. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be assessed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Incident Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Compliance Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Customizable Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Data Visualization

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data

Policy Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Ghost 28 features

Define levels of authorization for access to specific files or systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Pre-designed layouts that can be customized to match preferences and requirements

Discover and connect variety of data sources to the application for analysis

Track the management and flow of data throughout the organization

Request from data subject to data controller to access, change or delete personal/sensitive information

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Compliant with HIPAA, which sets standards for sensitive patient data protection

Validating the identity of an individual or entity through verification of personal information or credentials

Manage and track all disruptions and incidents

Data impact assessments to identify and mitigate potential data risks

Create, manage, and track policies and procedures within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Create, save, and re-purpose templates for emails, forms, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Ghost Gree

€0.00

Ghost Pro

€49.00

Flat Rate,Per Month

Ghost Team

€149.00

Flat Rate,Per Month

It includes:

-   Team Seats
-   Case Access Controls
-   Unlimited DSAR cases
-   Unlimited AI-powered Document Redactions
-   Unlimited DPIAs
-   Peer reviews
-   Unlimited matters
-   Unlimited breaches register

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Akachi H.

Compliance Officer

Financial Services

### "The all-in-one AI-powered platform for Privacy and Compliance teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2026

Overall, my experience with Ghost has been very positive. It’s a well-thought-out product that addresses a real and often overlooked problem in a practical way. The combination of automation and structured workflows makes compliance tasks more manageable and less time-consuming. The core functionality is strong, and the platform shows clear potential to become an essential tool for teams handling sensitive data and regulatory requirements.

Pros

What stood out most about Ghost is how it brings multiple compliance workflows into one clean, easy-to-use platform. The interface is intuitive and well-structured, so even users who aren’t deeply familiar with GDPR processes can navigate it without much friction. From a compliance management perspective, having tools for redaction, DSAR handling, and ROPA documentation in one place is a huge plus as it reduces the need for multiple tools and minimizes operational complexity. This also directly lowers compliance risk, since everything is tracked and handled more systematically instead of through scattered spreadsheets or emails. The AI-powered redaction feature is particularly valuable. It saves time and removes a lot of the manual effort typically involved in identifying sensitive information in documents. In terms of value for money, the platform offers strong utility, both for large corporations and startups or small teams that need a cost-effective way to stay compliant without hiring dedicated compliance staff. The website accessibility and setup process are also straightforward, making it easy to get started quickly. While I didn’t have extensive interactions with support, the overall experience suggests a product that is thoughtfully built with the user in mind.

Cons

One needs to be on a team's plan to use and access features available to teams. This is only a challenge for teams wanting to try out the platform without initial significant financial commitments. Apart from this, everything else about the platform is a plus, for me.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

The combination of automation and structured workflows makes compliance tasks more manageable and less time-consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2026

Thank you for your feedback, Akachi. We take user feedback very seriously, and we are grateful to you for taking the time to help shape Ghost! We are currently working on making the team plan publicly available for a trial period. We'd love to offer you the first opportunity to try it out. Please send us a mail on hello@ghostredact.app and we'll get you sorted right away!

Dipo A.

Marketing and Comms Executive

Marketing and Advertising

### "Straight to the point"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2026

Easy to use, straight to the point software used to redact sensitive information, not a lot of ambiguity

Pros

I like ghost's handle of compliance frameworks and how it uses that knowledge to make redaction easy, I also trust Ghost's handling of data and the promise that it doesn't store information

Cons

Can't say much here, I see a lot of improvement and fixes implemented to earlier bugs. The site also loads faster now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2026

We are glad that you love the redaction module! If there are any specific suggestions you have for improvements, please reach out to hello@ghostredact.app, and a real human being will be on the other end to receive that feedback.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.