# Review Pulse 360 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Review Pulse 360 Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10039451/Review-Pulse-360/

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# 

 Review Pulse 360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Review Pulse 360

## What is Review Pulse 360?

Review Pulse 360 is a reputation management solution that helps businesses collect, monitor, respond to, and showcase customer reviews across platforms, such as Google, Facebook, Yelp, and industry-specific sites such as Healthgrades and Zillow. It enables teams to streamline review collection and use AI-based tools to generate personalized responses aligned with brand voice, learning from edits over time. The platform offers industry-specific features: healthcare providers benefit from HIPAA-compliant tools, home services can automate review requests post-service, and hospitality businesses can integrate with POS and booking systems. Professional services firms can connect with directories, including Avvo and Martindale-Hubbell. Analytics track review sentiment, staff performance, and service quality, while customizable widgets display positive reviews on websites, enhancing online reputation.

## What is Review Pulse 360 used for?

[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$55

Flat Rate, Per Month

Free trial  
available

Free version not included

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Do you work for Review Pulse 360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://reviewpulse360.com/&name=Review Pulse 360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Review Pulse 360

0.0

VS.

[5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

$55

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (154)

Value For Money

0.0 (0)

Value For Money

4.8 (147)

Customer Service

0.0 (0)

Customer Service

5.0 (146)

## Review Pulse 360 alternatives

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (228)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (50)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Review Pulse 360

Overview

### What company size and specific industries is Review Pulse 360 built for?

Review Pulse 360 is designed for businesses in healthcare, hospitality, professional services, retail and e-commerce, automotive repair, and home services. The target audience includes organizations in these sectors that need a review management tool, from local service providers and shops to larger multi-location businesses.

Features and Usability

### What are the key features of Review Pulse 360?

Review Pulse 360 offers activity dashboards, monitoring, and activity tracking for tracking review and feedback activity. It includes ratings and reviews management, feedback management, negative feedback management, sentiment analysis, and response management, plus review requests, alerts and notifications, widgets, social sharing, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Review Pulse 360 starts at $55 per month for the Essentials plan, a flat-rate option with a free trial available. It includes one location, up to three review sources, one team member, 25 email credits, one feedback form, and one review widget, plus AI response support, scheduled reporting, sentiment analysis, and WhatsApp campaigns.

Integrations

### Which third-party tools and platforms does Review Pulse 360 integrate with?

Review Pulse 360 integrates with 10 third-party tools, including communication and productivity platforms such as Bird, Brevo, ChatGPT, Clickatell, Google Calendar, Google Sheets, Google Workspace, Outlook Email Extractor, Telnyx Suite, Twilio, and Vonage Business Communications. It also supports GatewayAPI and Kudosity for additional messaging coverage.

Getting Started and Support

### What training and onboarding options does Review Pulse 360 offer?

Review Pulse 360 provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos give teams written and visual reference materials for self-paced learning and product setup.

Getting Started and Support

### What customer support options does Review Pulse 360 offer?

Review Pulse 360 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User experience details about support quality are not available here, so no clear pattern emerges on response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 2,178 Review Management reviews

Capterra data shows that buyers of review management software rank the following features as their top priorities:

-   **Review Request** (**56%** of reviewers rated this feature as critical)
-   **Feedback Management** (**48%**)
-   **Review Monitoring** (**47%**)

Review Pulse 360 supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of brand sentiment, allowing teams to respond faster and improve the customer experience.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Review Pulse 360 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Observe and track the demand, usage, progress or quality of a system, product, or user

Identify, track, and respond to negative feedback

Ratings/Reviews

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Categorize emotions expressed and identify if they are positive, negative or neutral

Allows businesses to share their videos on social media.

Set up connections to third-party platforms to improve business processes

An extended application or connector that enables users to perform additional services with their current set of tools

## Pricing

Free Trial

Essentials

$55.00

Flat Rate,Per Month

It includes:

-   1 location
-   1 team member
-   25 email credits
-   3 review sources
-   AI response support
-   Sentiment analysis
-   Scheduled reporting
-   1 feedback form
-   1 review display widget
-   WhatsApp campaigns
-   NFC Review Tap 360 supportNFC Review Tap 360 support
-   Ai agent chat support

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[

Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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