--- title: "Onsite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onsite Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10039477/Onsite/" page_type: "product" language: "en" --- # Onsite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Onsite ## What is Onsite? Onsite is an AI-native field service platform redefining how modern contractors run their business. From the first call to final payment, Onsite captures every detail and intelligently handles the admin, so you can focus on the work that actually matters. Built for the field, designed for ease, and engineered to take you from call to cash at the speed of thought. Our mission is to equip contractors with world-class tools that are as powerful as enterprise platforms but as easy to use as an iPhone. Society runs on the trades, and we believe when contractors thrive, communities prosper. ## What is Onsite used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onsite?[Manage this product listing](https://www.g2.com/products/onsite-field-service-software/claim_requests/new?auto=true) ## Onsite Overview Updated August 2026 AI summary Onsite is a field service management solution designed for small businesses, offering tools for scheduling, dispatch, work order management, and billing. It features GPS tracking, mobile access, electronic signatures, and payment collection in the field. Optional capabilities include AI-driven assistance, workflow automation, CRM integration, and real-time reporting, with deployment available across web, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onsite 0.0 VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $99 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (498) Value For Money 0.0 (0) Value For Money 4.5 (491) Customer Service 0.0 (0) Customer Service 4.7 (494) ## Onsite alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Onsite Overview ### What company size and specific industries is Onsite built for? Onsite is designed for residential and commercial contractors across all trades, especially modern contractors working on the move. It fits businesses of any size in construction-related services, including firms that handle both home and commercial projects. Features and Usability ### What are the key features of Onsite? Onsite offers work order management, scheduling, dispatch management, and routing for field operations, plus GPS, mobile access, and online time clock for workforce tracking. It also includes workflow automation, reporting & statistics, alerts/notifications, and third-party integrations, along with CRM, billing & invoicing, and electronic signature. Pricing ### How much does it cost and what fees or limitations are included? Onsite starts at $99 per month per user on the Team Plan for growing teams, with the first user included and each additional user billed at $99 monthly. The Solo Plan costs $199 per month per user for one user. A free trial is available, and the first 10 jobs are free. Getting Started and Support ### What training and onboarding options does Onsite offer? Onsite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Onsite offer? Onsite offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the provided data. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Onsite includes **Mobile Access**, which gives field teams access to work information while away from the office. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), a related feature that can help organize service appointments and staff availability. Together, these capabilities help businesses keep teams connected in the field and manage daily service coordination more efficiently. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Onsite 45 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10039477/Onsite/pricing/) Team Plan $99.00 Per User,Per Month It includes: - Integrated phone system with AI call transcription and follow-up tracking - Customer management with unified search for customers, jobs, and conversations - Scheduling and dispatch with automated customer reminders - Job site documentation (photos, videos, notes) - Estimating and quoting tools (professional estimate bundles) - Intelligent follow-ups (automated deal-closing persistence) - Proposal management (create, send, track proposals) - Invoicing and payments with seamless online processing - Automated tax calculation and baked-in accounting (no need for QuickBooks) - First 10 jobs are free Solo Plan $199.00 Per User,Per Month It includes: - Integrated phone system with AI call transcription and follow-up tracking - Customer management with unified search for customers, jobs, and conversations - Scheduling and dispatch with automated customer reminders - Job site documentation (photos, videos, notes) - Estimating and quoting tools (professional estimate bundles) - Intelligent follow-ups (automated deal-closing persistence) - Proposal management (create, send, track proposals) - Invoicing and payments with seamless online processing - Automated tax calculation and baked-in accounting (no need for QuickBooks) - First 10 jobs are free Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.