# Onsite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Onsite Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/10039477/Onsite --- # Onsite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Onsite ## What is Onsite? Onsite is an AI-native field service platform redefining how modern contractors run their business. From the first call to final payment, Onsite captures every detail and intelligently handles the admin, so you can focus on the work that actually matters. Built for the field, designed for ease, and engineered to take you from call to cash at the speed of thought. Our mission is to equip contractors with world-class tools that are as powerful as enterprise platforms but as easy to use as an iPhone. Society runs on the trades, and we believe when contractors thrive, communities prosper. ## What is Onsite used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onsite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://useonsite.com/&name=Onsite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onsite 0.0 VS. [4.6 (450)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $99 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (450) Value For Money 0.0 (0) Value For Money 4.5 (443) Customer Service 0.0 (0) Customer Service 4.7 (446) ## Onsite alternatives [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (228)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,227)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Onsite Overview ### What company size and specific industries is Onsite built for? Onsite is designed for residential and commercial contractors across all trades, especially modern contractors working on the move. It fits businesses in construction and related trade services, serving teams that need field-ready support rather than a specific company size segment. Features and Usability ### What are the key features of Onsite? Onsite offers work order management, scheduling, dispatch management, and routing for field service operations, plus workflow management and resource allocation. It also includes CRM, billing and invoicing, quotes and estimates, electronic signature, inventory management, maintenance scheduling, reporting and statistics, and AI Copilot with AI summarization. Pricing ### How much does it cost and what fees or limitations are included? Onsite starts at $99 per month per user for the Team Plan, which charges for each additional user beyond the first. The Solo Plan costs $199 per month per user and includes 1 user. A free trial is available, and the first 10 jobs are free. Getting Started and Support ### What training and onboarding options does Onsite offer? Onsite provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide visual guidance for self-paced review. Getting Started and Support ### What customer support options does Onsite offer? Onsite provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so support experience details cannot be assessed from the catalog data alone. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Onsite 45 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar AI-based platform which conducts a conversation via auditory or textual methods Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Manage sending personnel and resources to a site as needed Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Store and access documents, forms, and photos in one centralized place Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Generative AI models can create personalized recommendations for users based on their preferences and behavior. Streamlining repetitive tasks and activities through automated and predefined workflows Generate quotes or estimates for customers Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Assign available resources to various projects and tasks Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Team Plan $99.00 Per User,Per Month It includes: - Integrated phone system with AI call transcription and follow-up tracking - Customer management with unified search for customers, jobs, and conversations - Scheduling and dispatch with automated customer reminders - Job site documentation (photos, videos, notes) - Estimating and quoting tools (professional estimate bundles) - Intelligent follow-ups (automated deal-closing persistence) - Proposal management (create, send, track proposals) - Invoicing and payments with seamless online processing - Automated tax calculation and baked-in accounting (no need for QuickBooks) - First 10 jobs are free Solo Plan $199.00 Per User,Per Month It includes: - Integrated phone system with AI call transcription and follow-up tracking - Customer management with unified search for customers, jobs, and conversations - Scheduling and dispatch with automated customer reminders - Job site documentation (photos, videos, notes) - Estimating and quoting tools (professional estimate bundles) - Intelligent follow-ups (automated deal-closing persistence) - Proposal management (create, send, track proposals) - Invoicing and payments with seamless online processing - Automated tax calculation and baked-in accounting (no need for QuickBooks) - First 10 jobs are free Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.