# Zaptilo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zaptilo Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/10039532/Zaptilo

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# 

 Zaptilo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Zaptilo

## What is Zaptilo?

Zaptilo is a WhatsApp Business API platform that helps businesses manage customer communication with a pay-as-you-go pricing model. It supports bulk WhatsApp campaigns, message scheduling, and real-time delivery tracking. The platform features a no-code chatbot builder to automate interactions, qualify leads, and answer FAQs. Zaptilo integrates with CRMs, ERPs, and other tools via REST API, connecting systems to WhatsApp functionality. Real-time analytics dashboards display delivery rates, read rates, and campaign metrics, while webhooks provide instant notifications for incoming messages and updates. Businesses purchase credits as needed, avoiding subscription fees, with credits remaining active indefinitely. A shared inbox live chat feature enables team collaboration, allowing staff to assign, tag, and resolve conversations. No-code plugins extend functionality, connecting to spreadsheets, payment gateways, and other applications.

## What is Zaptilo used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹0.1

Usage Based, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zaptilo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zaptilo.ai/&name=Zaptilo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zaptilo

0.0

VS.

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting Price

₹0.1

Usage Based, One Time

Starting Price

$0.0079

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.1 (647)

Value For Money

0.0 (0)

Value For Money

4.2 (614)

Customer Service

0.0 (0)

Customer Service

4.0 (586)

## Zaptilo alternatives

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/)

Starting price

$0.02

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

Highest Rated

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/)

[SlickText](https://www.capterra.com/p/155430/SlickText-com/)

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155430/SlickText-com/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Automated Responses

Automatic reply functionality for incoming messages

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Mass Texting

Send messages to multiple subscribers at the same time

Zaptilo 10 features

Send and receive text messages to communicate with clients or prospects in real-time

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Automatic reply functionality for incoming messages

Pre-designed layouts that can be customized to match preferences and requirements

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Send individual or bulk text messages at predetermined times

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Pay-as-you-go Credits

₹0.10

Usage Based,One Time

It includes:

-   Credits are used for sending messages, campaigns, and chatbot actions.
-   Credit pricing decreases with higher volume purchases.
-   Credit range: 10,000 to 250,000 credits.
-   Custom volume pricing is available by contacting sales.
-   Credits never expire and can be topped up anytime.

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[

Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)[

TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)[

SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[

Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)