--- title: "Zoey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoey Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10039592/Zoey/" page_type: "product" language: "en" --- # Zoey Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Zoey ## What is Zoey? Zoey AI Receptionist is virtual phone agent software that answers business calls 24/7. It greets callers, handles FAQs, qualifies leads through screening questions, and books appointments directly into calendars. Zoey answers on the first ring with no hold time, managing conversations without human intervention. Custom-built for each business, Zoey reflects specific services, availability, and information. Using a professional voice, it sounds natural in conversation. Zoey integrates with CRM platforms and business tools, logging call details and syncing appointments. It qualifies leads by asking relevant questions before routing calls, helping prioritize high-value prospects. Zoey provides analytics on call volume, conversion rates, and caller patterns. Strategic Dynamics Group oversees setup and optimization to ensure performance. By automating initial contact, Zoey addresses missed calls and lost leads, ensuring every inbound call gets an immediate response. ## What is Zoey used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoey?[Manage this product listing](https://www.g2.com/products/zoey-ai-receptionist/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoey 0.0 VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,717) Value For Money 0.0 (0) Value For Money 4.6 (2,492) Customer Service 0.0 (0) Customer Service 4.7 (2,617) ## Zoey alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Zoey Overview ### What company size and specific industries is Zoey built for? Zoey is designed for small and midsize businesses in service-based industries, including dental practices, law firms, HVAC companies, plumbers, electricians, real estate agents, medical offices, auto repair shops, pest control businesses, and veterinary clinics. Features and Usability ### What are the key features of Zoey? Zoey offers AI/Machine Learning, Natural Language Processing, and Business Process Automation for handling tasks and rules-based workflows. It also includes Personalization features and a Virtual Personal Assistant (VPA) for responding to requests and adapting interactions across different use cases. Pricing ### How much does it cost and what fees or limitations are included? Zoey starts at $299 per month for the Core Plan, a flat-rate option with 24/7 call answering, bilingual support, call transcripts, FAQ responses, and message taking. The Essentials Plan costs $499 per month plus a $997 setup fee and includes 500 minutes, while the Growth Plan is $899 per month with 1,000 minutes and a $1,997 setup fee. Getting Started and Support ### What training and onboarding options does Zoey offer? Zoey provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and questions in real time, while documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Zoey offer? Zoey offers email/help desk, a knowledge base, and phone support. These channels give users direct contact and self-service help for common questions and setup issues. No reviewer feedback about support experience is available, so the support experience cannot be characterized further. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra reviewers highlight these as the features buyers care about most when choosing a virtual assistant: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Zoey includes **Natural Language Processing**. However, it does not offer **Conversation Intelligence** or **Speech Recognition**. With **Natural Language Processing**, Zoey can better understand user intent and respond in a more relevant way, helping businesses improve interactions, reduce manual effort, and provide teams with a more efficient way to handle routine requests. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Natural Language Processing Process and analyze human language in text or audio form Personalization Adjust communications based on previous interactions or personal preferences Virtual Personal Assistant (VPA) Program systems that assist users with their daily administrative responsibilities Zoey 6 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10039592/Zoey/pricing/) Core Plan $299.00 Flat Rate,Per Month It includes: - 24/7 call answering - FAQ responses - Message taking - Call transcripts - Bilingual support Essentials Plan $499.00 Usage Based,Per Month It includes: - All features in the Core Plan - Live appointment booking - Lead qualification - CRM integration - 500 minutes per month Growth Plan $899.00 Usage Based,Per Month It includes: - All features in the Essentials Plan - Outbound calling - Custom voice clone - 1,000 minutes per month - Dedicated Slack support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.