# CrashSight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CrashSight Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more.

Source: https://www.capterra.com/p/10039762/CrashSight

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# 

 CrashSight Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

CrashSight

## What is CrashSight?

CrashSight by Tencent WeTest captures crashes, ANRs, OOM issues, and script errors across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch with native integration for Unreal Engine, Unity, and Cocos. SDK is 1.2 MB on Android, 1 MB on iOS, under 2.7 MB runtime memory, integrable in two hours. Dashboard updates every 10 minutes. Automated issue classification, 20+ search dimensions, version comparison, device timeline tracking. Proprietary OOM detection uses runtime state machine analysis. Emulator recognition achieves 10-15% higher accuracy. Stack restoration 15x faster via .stif symbol tables. Alerts via Slack, Jira, TAPD, DingTalk, Feishu, email, webhooks. Monitors 200M+ DAU. Deployed in the US, Singapore, and Shanghai. WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3.

## What is CrashSight used for?

[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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## FAQs about CrashSight

Overview

### What company size and specific industries is CrashSight built for?

CrashSight is designed for game studios and game companies of all sizes, including mobile game publishers, PC and console game developers, and teams using Unreal Engine, Unity, or Cocos. It is aimed at game developers, QA engineers, and technical directors in the gaming industry.

Features and Usability

### What are the key features of CrashSight?

CrashSight offers incident management, issue tracking, and ticket management, along with monitoring, diagnostic tools, and root cause analysis. It also includes alerts and notifications, real-time reporting, dashboards, access controls, workflow management, and third-party integrations for tracking events, status, and performance metrics.

Integrations

### Which third-party tools and platforms does CrashSight integrate with?

CrashSight integrates with 4 third-party tools and platforms: Jira, Slack, Unity, and Unreal Engine. The catalog covers issue tracking and team communication through Jira and Slack, plus game development workflows through Unity and Unreal Engine.

Getting Started and Support

### What training and onboarding options does CrashSight offer?

CrashSight provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup review.

Getting Started and Support

### What customer support options does CrashSight offer?

CrashSight provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support quality cannot be assessed from reviewer feedback here, but these channels give users several ways to seek help, find answers, and contact the team when setup or product questions come up.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

CrashSight 42 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Define network parameters and threshold settings to monitor network health and take necessary precautions

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Access client's system information, including hardware and software configuration, to perform diagnostics

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Plan and coordinate all the resources, costs and time needed to execute assignments

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Review data from past periods to reveal recurring tendencies and predict future performance

Create, design and manage workflows for repetitive tasks

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Unity](https://www.capterra.com/p/158591/Unity/)[

Unreal Engine](https://www.capterra.com/p/158599/Unreal-Engine/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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