--- title: "CrashSight Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrashSight Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/10039762/CrashSight/" page_type: "product" language: "en" --- # CrashSight Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CrashSight ## What is CrashSight? CrashSight by Tencent WeTest captures crashes, ANRs, OOM issues, and script errors across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch with native integration for Unreal Engine, Unity, and Cocos. SDK is 1.2 MB on Android, 1 MB on iOS, under 2.7 MB runtime memory, integrable in two hours. Dashboard updates every 10 minutes. Automated issue classification, 20+ search dimensions, version comparison, device timeline tracking. Proprietary OOM detection uses runtime state machine analysis. Emulator recognition achieves 10-15% higher accuracy. Stack restoration 15x faster via .stif symbol tables. Alerts via Slack, Jira, TAPD, DingTalk, Feishu, email, webhooks. Monitors 200M+ DAU. Deployed in the US, Singapore, and Shanghai. WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3. ## What is CrashSight used for? [Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrashSight?[Manage this product listing](https://www.g2.com/products/crashsight/claim_requests/new?auto=true) ## CrashSight Overview Updated September 2026 AI summary CrashSight supports organizations of all sizes in managing and resolving issues by offering features for assignment management, collaboration, and ticket tracking within a cloud-based platform. It includes tools for alerts, dashboards, reporting, and a knowledge base, with additional capabilities for prioritization, real-time updates, and project management, fitting both application performance management and issue tracking needs. ## FAQs about CrashSight Overview ### What company size and specific industries is CrashSight built for? CrashSight is designed for game studios and game companies of all sizes, including mobile game publishers, PC and console game developers, and teams using Unreal Engine, Unity, or Cocos. It is aimed at game developers, QA engineers, and technical directors working in the gaming industry. Features and Usability ### What are the key features of CrashSight? CrashSight offers incident management, issue tracking, ticket management, and root cause analysis for diagnosing and resolving application problems. It also includes monitoring, alerts and notifications, event logs, activity dashboards, customizable reports, real-time reporting, workflow management, and role-based permissions for tracking and coordination. Integrations ### Which third-party tools and platforms does CrashSight integrate with? CrashSight integrates with Jira, Slack, Unity, and Unreal Engine. It connects crash reporting and team communication tools with major game development platforms, covering issue tracking, messaging, and engine-based workflows for development and support teams. Getting Started and Support ### What training and onboarding options does CrashSight offer? CrashSight provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does CrashSight offer? CrashSight provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support quality cannot be assessed from reviewer feedback here, so the experience details remain unverified. Users can still use the listed channels to get product help and find answers through self-service resources. ## Features AI summary Based on 2,478 Issue Tracking reviews Capterra data shows that buyers of issue tracking software rank the following features as their top priorities: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) CrashSight supports **Ticket Management**, giving teams a clear way to log, organize, and resolve issues. However, it does not include **Support Ticket Management** or **Task Progress Tracking**. Instead, it offers other features that reviewers also rate as important, including **Activity Tracking** (**58%**), **Workflow Management** (**55%**), and **Real-Time Notifications** (**50%**). These features help teams monitor issue updates, manage work steps more efficiently, and stay aware of changes as they happen, allowing teams to respond faster and keep issue resolution on track. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases CrashSight 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Incident Management: Manage and track all disruptions and incidents - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Unity](https://www.capterra.com/p/158591/Unity/)[ Unreal Engine](https://www.capterra.com/p/158599/Unreal-Engine/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.