# Astra Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Astra Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more. Source: https://www.capterra.com/p/10039763/Astra/ --- # Astra Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Astra ## What is Astra? Astra is a conversational AI platform for creating and deploying chat and voice agents across web, WhatsApp, phone, SMS, and RCS channels. Users can build agents without coding by describing requirements in natural language. Astra trains on business content like websites, FAQs, and CRM data to deliver contextual responses based on user intent and conversation history. The platform supports over 30 languages, dynamic language switching, voice cloning, and low-latency responses. It handles unlimited simultaneous conversations with continuous availability and integrates with tools like HubSpot, Salesforce, and Calendly to automate workflows such as meeting scheduling and CRM updates. Astra includes analytics to track conversation quality, engagement, lead conversion, and agent performance. Unified memory across channels allows agents to reference past interactions, whether via chat or voice. ## What is Astra used for? [AI Sales Development Representatives (SDRs)](https://www.capterra.com/ai-sales-development-representatives-sdrs-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Astra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://wati.io&name=Astra) ## FAQs about Astra Overview ### What company size and specific industries is Astra built for? Astra is designed for sales departments, customer support teams, marketing professionals, and e-commerce businesses. It fits organizations that need a tool for customer-facing and revenue-related work, especially teams operating in sales, support, marketing, and online retail environments. Features and Usability ### What are the key features of Astra? Astra offers conversational AI, customer interaction automation, and inquiry routing for handling sales conversations. It includes lead generation, lead qualification, lead scoring, and personalized outreach, plus CRM integration, dashboards, and reporting/analytics. Additional features include follow-up scheduling, task automation, omnichannel outreach, and human-in-the-loop controls. Pricing ### How much does it cost and what fees or limitations are included? Astra starts with a free version and free trial, then charges $99 per month for the Pro plan and $399 per month for Business. The free tier includes one team member, 100 monthly credits, 1MB training data, Astra branding, and email support only. Getting Started and Support ### What training and onboarding options does Astra offer? Astra provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for self-paced review, and videos provide visual explanations of features and workflows. Getting Started and Support ### What customer support options does Astra offer? Astra provides email/help desk support, FAQ/forum resources, a knowledge base, 24/7 live rep assistance, and chat. The listed support options give users multiple ways to find answers or contact support directly. ## Features AI summary Based on 310 AI Sales Assistant reviews Capterra reviewers point to these features as the main priorities when comparing AI Sales Assistant software: - **Lead Management** (**74%** of reviewers rated this feature as critical) - **Lead Engagement** (**50%**) - **Email Management** (**71%**) Astra focuses on other capabilities that reviewers also value, including **Sales Activity Management** (**53%**). This feature helps teams track outreach, monitor follow-ups, and keep sales work organized in one place, giving teams better visibility into day-to-day pipeline activity and helping businesses stay on top of rep performance and next steps. Agent Customization Allow users to design the agent's trusted role, tone, and capabilities to suit specific sales workflows AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system CRM Integration Integration with third-party CRM systems Customer Interaction Automation Allows users to automate responses to customer inquiries across various channels. Astra 26 features Allow users to design the agent's trusted role, tone, and capabilities to suit specific sales workflows Software program that continuously adjusts its behavior based on observed data Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Allows users to automate responses to customer inquiries across various channels. Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. Allows the AI agent to schedule and automate follow-ups based on prospect engagement. Caters to sales teams Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Allows the AI agent to learn from interactions and adapt its responses accordingly. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. Manage the process of attracting and converting business prospects into leads Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Allows for businesses to run a variety of different campaigns across different channels Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement Allows users to track and analyze the effectiveness of automated outbound campaigns. Allows the AI agent to tailor outreach messages based on customer profiles or past interactions. Send and receive messages in real-time via an online communication channel View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Allows users to automate responses to sales leads across various channels. Plan availability and assign specific time slots for tasks and resources Automatically handle routine, repetitive tasks and processes without the need for manual intervention ## Pricing Free Trial Free Version Pro $99.00 Flat Rate,Per Month It includes: - Up To 3 AI Agents - Up To 3 Team Members - 5,000 Monthly Credits (Rollover) - 50MB Training Data Per Agent (Rich Knowledge Bases) - Web And WhatsApp Channels - Lead Qualification And FAQ Agents - Premium Chat Features (Advanced Reasoning, Custom Prompts) - Voice Agent (Single Language) - Form And Conversational Lead Capture - Advanced Lead Qualification (BANT Collection + Scoring) - Basic Analytics (Conversation Count And Engagement Metrics) - Multi-Lingual Text Conversations - Natural Language Agent Builder - Manage Conversation Via Wati Team Inbox (Team Dashboard) - Seamless Transfer To Human Agent - 60-Days Conversation History Sync From WATI - Remove Astra Branding - Email And Chat Support - Integrations: HubSpot, Slack, Wati (Team Inbox And Assign To Human) Business $399.00 Flat Rate,Per Month It includes: - Unlimited AI Agents - Up To 10 Team Members - 25,000 Monthly Credits (Rollover) - 100MB Training Data Per Agent (Unlimited Knowledge) - Web And WhatsApp Channels - Dedicated Success Manager - Premium Chat Features (Advanced Reasoning, Custom Prompts) - Dynamic Language Switching, Advanced Voice Agent (Regional Languages And Accents) - Form And Conversational Lead Capture - Advanced Lead Qualification (BANT Collection + Scoring) - Advanced Analytics - Multi-Lingual Text Conversations - Natural Language Agent Builder - Manage Conversation Via Wati Team Inbox (Team Dashboard) - Seamless Transfer To Human Agent - 365-Days Conversation History Sync From WATI - Priority Support - White Glove Onboarding, Dedicated Success Manager - Custom Customizations - Scheduled Data Source Syncing - Lead Data Enrichment - Multi-Model Support - WhatsApp Channel Support - Integrations: HubSpot, Slack, Salesforce, Webhook (API Actions) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.