# LOYAL/PASS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LOYAL/PASS Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10039769/LOYAL-PASS

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# 

 LOYAL/PASS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

LOYAL/PASS

## What is LOYAL/PASS?

Digital loyalty card platform that works directly in the customers' Wallet (Apple Wallet and Google Wallet). Users can set the program rules (stamps, points, levels, or cashback), publish a branded loyalty card, and customers join via QR code or link. It helps track progress by scanning receipts and rewards are unlocked automatically when goals are met Key features include custom push notifications, automatic vouchers for new signups and birthdays, customer segmentation by stage, performance reports by location and campaign, and multi-location support.

## What is LOYAL/PASS used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$99.9

Flat Rate, Per Month

Free trial  
not available

Free version not included

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for LOYAL/PASS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://loyalpass.com.br/&name=LOYAL/PASS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LOYAL/PASS

0.0

VS.

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

R$99.9

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (501)

Value For Money

0.0 (0)

Value For Money

4.8 (444)

Customer Service

0.0 (0)

Customer Service

4.7 (433)

## LOYAL/PASS alternatives

Highest Rated

[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/)

[4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83219/GIFT-CARD/)

## FAQs about LOYAL/PASS

Overview

### What company size and specific industries is LOYAL/PASS built for?

LOYAL/PASS is designed for small and medium businesses that want to improve customer retention with digital loyalty cards. It is built for cafés, barbershops, restaurants, pharmacies, pet shops, gyms, and retail stores using Apple and Google Wallet.

Features and Usability

### What are the key features of LOYAL/PASS?

LOYAL/PASS offers a loyalty program with loyalty cards, rewards management, and gamification for customer engagement. It also includes a customer database, customer segmentation, and customer activity tracking, plus an activity dashboard, transaction history, performance metrics, customizable branding, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

LOYAL/PASS offers a free version and paid plans starting at R$99.9 per month for the Starter plan, with Pro at R$199.9 and Max at R$299.9. Starter includes 4 publications and up to 200 active customers; Pro raises limits to 12 publications and 500 customers, while Max adds unlimited publications and team members.

Getting Started and Support

### What training and onboarding options does LOYAL/PASS offer?

LOYAL/PASS provides documentation and videos to support team training. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace for learning key functions and processes.

Getting Started and Support

### What customer support options does LOYAL/PASS offer?

LOYAL/PASS offers email/help desk support, a knowledge base, and chat. These channels give users written help and self-service guidance for common questions. Because no reviewer feedback is available on support experiences, no user sentiment about response times, helpfulness, or frustrations can be stated.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customer Activity Tracking

A report showing what actions customers perform

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Customizable Branding

Add customized logos and colors to align with company branding

Gamification

Games or game-like elements to track progress and reward accomplishments

LOYAL/PASS 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Games or game-like elements to track progress and reward accomplishments

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Strategize and implement rewards for returning customers, employees and other members

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

## Pricing

Free Version

Starter Plan

R$99.90

Flat Rate,Per Month

It includes:

-   Up to 200 active customers
-   Program of stamps (selos)
-   4 publications per month
-   Fiscal coupon
-   Email support

Pro Plan

R$199.90

Flat Rate,Per Month

It includes:

-   Up to 500 active customers
-   Various programs (stamps, points, cashback)
-   Free vouchers
-   12 publications per month
-   Affiliates
-   3 team members
-   Priority support

Max Plan

R$299.90

Flat Rate,Per Month

It includes:

-   Up to 1000 active customers
-   Various programs (stamps, points, cashback)
-   Free vouchers
-   Unlimited publications
-   Affiliates
-   Unlimited team members
-   Priority support

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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