--- title: "FileReq Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FileReq Software - reviews, pricing plans, popular comparisons to other Portal products and more." source_url: "https://www.capterra.com/p/10039770/FileReq/" page_type: "product" language: "en" --- # FileReq Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FileReq ## What is FileReq? FileReq is a document collection tool built for Australian professional services firms. Instead of chasing clients for files over email, you send them a single branded portal link. The portal shows exactly what's needed — each document request clearly labelled with instructions and accepted file types. Clients upload directly, no account required. FileReq is built for accountants, bookkeepers, mortgage brokers, conveyancers, lawyers, and anyone else who spends too much time chasing client paperwork. It eliminates the back-and-forth: no more lost attachments, no more sending the same request three times, no more digging through email threads to check what's been received. Key features: — Branded client portal with your logo and colours — Structured document requests with per-field instructions — Automatic reminders for overdue submissions — Secure file storage with role-based access — CSV import for bulk recipient sending — Full submission notifications and activity tracking ## What is FileReq used for? [Portal](https://www.capterra.com/portal-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$79 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FileReq?[Manage this product listing](https://www.g2.com/products/filereq/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FileReq 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price A$79 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,315) Value For Money 0.0 (0) Value For Money 4.5 (5,072) Customer Service 0.0 (0) Customer Service 4.6 (5,086) ## FileReq alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (1,069)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (127)](https://www.capterra.com/p/151082/BoardEffect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about FileReq Overview ### What company size and specific industries is FileReq built for? FileReq is designed for small to medium professional services firms in Australia that regularly collect documents and files from clients. It is especially suited to accounting and bookkeeping practices, and similar service businesses that need a structured way to request client materials during their workflow. Features and Usability ### What are the key features of FileReq? FileReq offers document management, file sharing, and a client portal for exchanging files and information. Its core features also include a content library, content management, search/filter tools, activity dashboard, alerts/notifications, archiving and retention, and data security for organizing and controlling documents. Pricing ### How much does it cost and what fees or limitations are included? FileReq starts at A$79 per month for the Solo plan, or $65/month billed annually ($790/year). Practice costs A$149 monthly, and Enterprise is A$249 monthly. Solo includes 50 unique recipients and 2 users; Practice raises limits to 150 recipients and 5 users, while Enterprise allows 300 recipients and 15 users. Getting Started and Support ### What training and onboarding options does FileReq offer? FileReq offers in-person training and documentation to help teams get started. In-person training provides guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of features and steps. Getting Started and Support ### What customer support options does FileReq offer? FileReq provides email/help desk support, a knowledge base, and chat. These channels let users submit issues, search help articles, or get direct assistance through chat. No reviewer feedback on support experience is available, so support quality, response time, and helpfulness cannot be assessed here. ## Features AI summary Based on 987 Portal reviews Capterra reviewers highlight these as the features buyers care about most when choosing portal software: - **Client Portal** (**64%** of reviewers rated this feature as critical) - **SSL Security** (**76%**) - **Data Security** (**72%**) FileReq supports **Client Portal** and **Data Security**, so teams can give clients a dedicated space to access files and keep sensitive information protected. However, it does not offer **SSL Security**. Instead, it provides **File Sharing** (**55%**), which still gives businesses a practical way to send and manage documents across users. Together, these features help businesses maintain secure client interactions and improve access to important files. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Client Portal Private online space that lets businesses securely share documents and provide information access to clients Content Library Centralized repository to store content and assets Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving FileReq 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10039770/FileReq/pricing/) Solo A$79.00 Flat Rate,Per Month It includes: - Limits: 50 unique recipients/month, 2 users - Automatic email reminders - Client portal with branding - Batch send to multiple clients - File & document collection - Form & information collection - Unlimited templates - Client management & tags - Bulk file download - Multi-page requests - Reference file attachments - 6 portal themes - SMS reminders (coming soon) Practice A$149.00 Flat Rate,Per Month It includes: - Limits: 150 unique recipients/month, 5 users - Includes everything in Solo Plan, plus: - Remove “Made with FileReq” badge - Your logo on every client portal - Submission notifications - Google Drive integration - OneDrive integration (coming soon) - SMS reminders (coming soon) - Priority support Enterprise A$249.00 Flat Rate,Per Month It includes: - Limits: 300 unique recipients/month, 15 users - Includes everything in Practice Plan, plus: - Dedicated onboarding call - Direct support line - Xero Practice Manager integration (coming soon) - Karbon integration (coming soon) - Custom portal domain (coming soon) - API access (coming soon) - Advanced analytics (coming soon) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.