# FileReq Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FileReq Software - reviews, pricing plans, popular comparisons to other Portal products and more. Source: https://www.capterra.com/p/10039770/FileReq --- # FileReq Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FileReq ## What is FileReq? FileReq is a document collection tool built for Australian professional services firms. Instead of chasing clients for files over email, you send them a single branded portal link. The portal shows exactly what's needed — each document request clearly labelled with instructions and accepted file types. Clients upload directly, no account required. FileReq is built for accountants, bookkeepers, mortgage brokers, conveyancers, lawyers, and anyone else who spends too much time chasing client paperwork. It eliminates the back-and-forth: no more lost attachments, no more sending the same request three times, no more digging through email threads to check what's been received. Key features: — Branded client portal with your logo and colours — Structured document requests with per-field instructions — Automatic reminders for overdue submissions — Secure file storage with role-based access — CSV import for bulk recipient sending — Full submission notifications and activity tracking ## What is FileReq used for? [Portal](https://www.capterra.com/portal-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$79 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FileReq?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.filereq.com/&name=FileReq) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FileReq 0.0 VS. [4.4 (127)](https://www.capterra.com/p/151082/BoardEffect/reviews/) Starting Price A$79 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (89) Value For Money 0.0 (0) Value For Money 4.2 (84) Customer Service 0.0 (0) Customer Service 4.4 (87) ## FileReq alternatives [4.8 (49)](https://www.capterra.com/p/10019610/Motion-io/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (1,058)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) [4.9 (89)](https://www.capterra.com/p/230087/Huler-Hub/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230087/Huler-Hub/) ## FAQs about FileReq Overview ### What company size and specific industries is FileReq built for? FileReq is designed for small to medium professional services firms in Australia that regularly collect documents and files from clients. It is aimed at accounting and bookkeeping practices, making it suitable for firms that need a simple way to request and manage client submissions as part of their workflow. Features and Usability ### What are the key features of FileReq? FileReq offers an activity dashboard, alerts and notifications, and search/filter tools for tracking file requests and content. It also includes document management, file sharing, and a client portal for exchanging files, plus archiving and retention, data security, and a content library for organizing stored materials. Pricing ### How much does it cost and what fees or limitations are included? FileReq starts at A$79 per month for the Solo plan, or $65/month billed annually ($790/year). Practice costs A$149 per month, and Enterprise costs A$249 per month. Solo includes 50 unique recipients and 2 users; higher tiers raise those limits to 150 and 300 recipients and add more users. Getting Started and Support ### What training and onboarding options does FileReq offer? FileReq provides in person training and documentation to help teams get started. In person training supports guided instruction with a trainer, while documentation gives users written reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does FileReq offer? FileReq provides email/help desk support, a knowledge base, and chat. Support details are limited in the catalog data, and no reviewer feedback is available to assess response speed, helpfulness, or common issues. These channels give users direct help options and self-serve documentation for routine questions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Client Portal Private online space that lets businesses securely share documents and provide information access to clients Content Library Centralized repository to store content and assets Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving FileReq 10 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Private online space that lets businesses securely share documents and provide information access to clients Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Public or private sharing of digital files such as documents, audio/video, images, and more Search and filter data across systems to locate required information by entering keywords or certain criteria ## Pricing Solo A$79.00 Flat Rate,Per Month It includes: - Limits: 50 unique recipients/month, 2 users - Automatic email reminders - Client portal with branding - Batch send to multiple clients - File & document collection - Form & information collection - Unlimited templates - Client management & tags - Bulk file download - Multi-page requests - Reference file attachments - 6 portal themes - SMS reminders (coming soon) Practice A$149.00 Flat Rate,Per Month It includes: - Limits: 150 unique recipients/month, 5 users - Includes everything in Solo Plan, plus: - Remove “Made with FileReq” badge - Your logo on every client portal - Submission notifications - Google Drive integration - OneDrive integration (coming soon) - SMS reminders (coming soon) - Priority support Enterprise A$249.00 Flat Rate,Per Month It includes: - Limits: 300 unique recipients/month, 15 users - Includes everything in Practice Plan, plus: - Dedicated onboarding call - Direct support line - Xero Practice Manager integration (coming soon) - Karbon integration (coming soon) - Custom portal domain (coming soon) - API access (coming soon) - Advanced analytics (coming soon) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.