# Jira Backup and Restore Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jira Backup and Restore Software - reviews, pricing plans, popular comparisons to other Disaster Recovery products and more.

Source: https://www.capterra.com/p/10039800/Jira-Backup-and-Restore/

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# 

 Jira Backup and Restore Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Jira Backup and Restore

## What is Jira Backup and Restore?

Jira Backup by Vast Edge is a cloud-based backup solution that secures critical Jira data through automated daily backups. The platform offers both full and incremental backup options for efficient storage and restoration. It supports deployment across AWS, Azure, Google Cloud, and on-premises environments to accommodate different storage requirements. The solution includes disaster recovery capabilities that enable quick restoration with minimal downtime. It leverages Jira's API to handle large data volumes efficiently. Manual backups can be performed on-demand when needed. The platform supports customizable retention periods to help meet compliance standards such as GDPR and HIPAA. Jira Backup by Vast Edge integrates with CI/CD pipelines, monitoring tools, project management applications, and identity systems. Vast Edge also provides backup solutions for NetSuite, Salesforce, Office 365, Google Workspace, Workday, and SAP HANA.

## What is Jira Backup and Restore used for?

[Disaster Recovery](https://www.capterra.com/disaster-recovery-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

$20

Per User, Per Month

Free trial  
available

Free version not included

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## FAQs about Jira Backup and Restore

Overview

### What company size and specific industries is Jira Backup and Restore built for?

Jira Backup and Restore is designed for mid-sized to enterprise organizations that use Jira Cloud for DevOps, ITSM, and project management. It fits teams that need secure backup, fast recovery, and compliance-ready data protection for business-critical Jira data.

Features and Usability

### What are the key features of Jira Backup and Restore?

Jira Backup and Restore offers backup and recovery, disaster recovery, and archiving & retention for Jira data protection. It also includes encryption, data loss prevention, and data management features, plus an API for automation and an activity dashboard for monitoring backup-related actions.

Integrations

### Which third-party tools and platforms does Jira Backup and Restore integrate with?

Jira Backup and Restore integrates with Google Drive, Google Workspace, Microsoft 365, Microsoft 365 for Jira, OneDrive, Salesforce CPQ & Billing, SAP Concur, and Coupa. It also connects with Identity Manager, Pipeline CRM, and project management and monitoring platforms for backup and restore workflows across business systems.

Getting Started and Support

### What training and onboarding options does Jira Backup and Restore offer?

Jira Backup and Restore provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation gives written reference material for common tasks, and videos offer self-paced walkthroughs for learning product functions and procedures.

Getting Started and Support

### What customer support options does Jira Backup and Restore offer?

Jira Backup and Restore provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data.

## Features

AI summary

Based on 717 Disaster Recovery reviews

Not all disaster recovery tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Backup and Recovery** (**73%** of reviewers rated this feature as critical)
-   **VM Backup** (**63%**)
-   **Secure Data Storage** (**44%**)

Jira Backup and Restore supports **Backup and Recovery**, giving teams a core way to protect data and restore it when issues occur. However, it does not include **VM Backup** or **Secure Data Storage**. Instead, it offers other important capabilities that reviewers also value, including **Archiving & Retention** (**45%**) and **Encryption** (**49%**). These features help businesses keep historical data available for compliance and protect sensitive information, allowing teams to maintain continuity and reduce risk during recovery efforts.

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Data Loss Prevention

Safeguard confidential data and meet compliance regulations

Jira Backup and Restore 9 features

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Create backups and provide methods to recover deleted/lost data

Safeguard confidential data and meet compliance regulations

Ability to handle large datasets

Plan and implement business continuity measures in case of unforeseen events

Convert data into a code for security

## Pricing

Free Trial

Jira Backup - Professional Plan

$20.00

Per User,Per Month

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[

Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[

Coupa](https://www.capterra.com/p/115928/Coupa/)[

Salesforce CPQ & Billing](https://www.capterra.com/p/120111/SteelBrick-CPQ/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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