# Welcome Back Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Welcome Back Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10039820/Welcome-Back --- # Welcome Back Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Welcome Back ## What is Welcome Back? Welcome Back is an all-in-one software platform that helps restaurants manage operations and customer engagement. The digital menu feature showcases offerings with interactive visuals, highlights signature dishes, and customizes promotions. Customers can place orders directly from their phones, streamlining the process and reducing waitstaff workload. Integration with the point-of-sale system ensures orders flow seamlessly from digital menu to kitchen. The platform's loyalty program automatically rewards repeat customers with points, stamps, and perks. Welcome Back simplifies marketing with automated push and email campaigns, using customer data to deliver targeted messages. The software combines digital menus, loyalty programs, ordering capabilities, and marketing tools into one solution for restaurant management. ## What is Welcome Back used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Welcome Back?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.welcomeback.io/&name=Welcome Back) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Welcome Back 0.0 VS. [4.9 (3,460)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,460) Value For Money 0.0 (0) Value For Money 4.9 (3,097) Customer Service 0.0 (0) Customer Service 4.9 (3,154) ## Welcome Back alternatives [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (462)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer History Access previous interactions or concerns to maintain customer relationships Customer Profiles Record customer information, purchase history, and other notes Welcome Back 8 features Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Strategize and implement rewards for returning customers, employees and other members ## Pricing Show Plan $19.00 Flat Rate,Per Month It includes: - Own landing page: A professional website with branding, menu, and contact information. - Digital QR menu: A visual menu that can be updated in real-time from the dashboard. Return Plan $59.00 Flat Rate,Per Month It includes: - Loyalty program: Includes points, stamps, and personalized rewards via Apple Wallet and Google Pay. - Customer data: Insights into visit frequency, average ticket size, and customer behavior. - PUSH notifications: Direct messages sent to customers' lock screens without requiring an app. - Support: 24/7 WhatsApp support for technical assistance. - Operations: Includes the full program for one location. Grow Plan $89.00 Flat Rate,Per Month It includes: - Integrated digital menu: A visual menu with photos, smart categories, and per-dish metrics. - Email marketing: Automated campaigns for welcoming, reactivating, and celebrating customer birthdays. - Support: Weekly support sessions for strategic optimization. - Operations: Unlimited locations, allowing management of multiple venues from a single dashboard. Pro Plan $199.00 Flat Rate,Per Month It includes: - Automated Google Reviews: Requests reviews from the best customers at the right moment. - Ordering module: Allows customers to place orders directly from the digital menu to the kitchen. - POS integration: Direct connection with Toteat and other POS systems. - Support: On-demand strategic sessions whenever needed. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)