# IssueCapture Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IssueCapture Software - reviews, pricing plans, popular comparisons to other Other IT & Software Development Solutions products and more. Source: https://www.capterra.com/p/10039887/IssueCapture --- # IssueCapture Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) IssueCapture ## What is IssueCapture? IssueCapture is an AI-powered issue collector designed to capture and manage bugs, feedback, and support requests within Jira Software and Jira Service Management. The software uses AI-driven triage to automatically prioritize, categorize, and link duplicate issues. It generates clear summaries and titles to help teams understand issues at a glance. The platform captures detailed context with each submission, including annotated screenshots, console logs, and network errors. This information provides teams with the necessary details upfront for faster resolution. The widget supports submissions in multiple languages, and AI translates them into the team's preferred language for seamless collaboration across global teams. IssueCapture maintains enterprise-grade security with SOC 2 Type II certified infrastructure providers and row-level data isolation to protect sensitive information. The software streamlines issue management workflows through its AI capabilities ## What is IssueCapture used for? [Other IT & Software Development Solutions](https://www.capterra.com/other-it-development-solutions-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IssueCapture?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.issuecapture.com&name=IssueCapture) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IssueCapture 0.0 VS. [### HikerAPI](https://www.capterra.com/p/10039767/HikerAPI/) [4.8 (5)](https://www.capterra.com/p/10039767/HikerAPI/#reviews) Starting Price $29 Flat Rate, Per Month Starting Price $20 Usage Based, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (5) Value For Money 0.0 (0) Value For Money 5.0 (4) Customer Service 0.0 (0) Customer Service 4.3 (4) ## IssueCapture alternatives Highest Rated [Opsole Migrate](https://www.capterra.com/p/10039716/Opsole-Migrate/) [5.0 (2)](https://www.capterra.com/p/10039716/Opsole-Migrate/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10039716/Opsole-Migrate/) [Butterbase](https://www.capterra.com/p/10040550/Butterbase/) [5.0 (1)](https://www.capterra.com/p/10040550/Butterbase/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10040550/Butterbase/) [Gameye Infrastructure](https://www.capterra.com/p/10039736/Gameye-Infrastructure/) [0.0](https://www.capterra.com/p/10039736/Gameye-Infrastructure/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10039736/Gameye-Infrastructure/) [2Captcha](https://www.capterra.com/p/10039723/2Captcha/) [0.0](https://www.capterra.com/p/10039723/2Captcha/#reviews) Starting price $0.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10039723/2Captcha/) ## FAQs about IssueCapture Overview ### What company size and specific industries is IssueCapture built for? IssueCapture is designed for software developers, QA testers, digital agencies, customer support teams, IT helpdesks, and Jira Service Management users. The target audience appears to span small teams through larger organizations that handle software testing, client support, IT service requests, and issue tracking across technical workflows. Features and Usability ### What are the key features of IssueCapture? IssueCapture offers distinct IT and software development functionality, with niche application capabilities and specialized or emerging features for targeted operational needs. Its core feature set centers on capturing issues, organizing them for development workflows, and supporting focused handling of software-related tasks within a specialized environment. Pricing ### How much does it cost and what fees or limitations are included? IssueCapture offers a free plan for testing and personal projects, plus paid plans starting at $29/month for the Starter Plan. The Team Plan costs $59/month, and the Business Plan is $99/month. The free version includes 10 issues monthly, one widget, and community support. Integrations ### Which third-party tools and platforms does IssueCapture integrate with? IssueCapture connects natively to Jira for issue tracking and workflow management. Getting Started and Support ### What training and onboarding options does IssueCapture offer? IssueCapture provides documentation to support team training and onboarding. This written material can be used for self-paced reference, feature review, and step-by-step guidance during setup and ongoing use. Getting Started and Support ### What customer support options does IssueCapture offer? IssueCapture provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Pricing Free Version Free Plan $0.00 It includes: - Issues per month: 10 - Widgets: 1 - Team members: Unlimited - Support: Community - No AI features included Starter Plan $29.00 Flat Rate,Per Month It includes: - Issues per month: 50 - Widgets: 3 - Team members: Unlimited - Support: Email - No AI features included Team Plan $59.00 Flat Rate,Per Month It includes: - Issues per month: 200 - Widgets: 10 - Team members: Unlimited - Support: Priority - Additional advanced features: Role-based permissions, White-labeling, Custom CSS, Audit logs, Data retention controls, Data export - 10 AI Features Business Plan $99.00 Flat Rate,Per Month It includes: - Issues per month: 500 - Widgets: Unlimited - Team members: Unlimited - Support: Priority - Includes all Team plan AI features and compliance features (implied by "AI + Compliance" label) - Same advanced features as Team plan: Role-based permissions, White-labeling, Custom CSS, Audit logs, Data retention controls, Data export ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.