# AuraServe Chat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AuraServe Chat Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10039912/AuraServe-Chat --- # AuraServe Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) AuraServe Chat ## What is AuraServe Chat? AuraServe Chat is an AI-powered chatbot that manages customer inquiries, captures leads, and schedules appointments. Operating 24/7, it answers recurring questions, reducing team workload. The chatbot provides accurate responses based on setup content, recommends products and services, and shares details on prices, variants, and availability. Its tone and behavior can be customized to match brand identity. AuraServe Chat offers insights into user questions, highlighting areas for content or process improvement. It integrates with calendar platforms like Google, Outlook, and Calendly for seamless appointment booking. GDPR-compliant, it stores data on EU servers without third-party tracking and supports multiple languages. Setup takes 48–96 hours, with the AuraServe team handling integration after receiving client content. Features include semantic search and analytics to monitor performance and interactions. ## What is AuraServe Chat used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AuraServe Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.auraserve.ai/&name=AuraServe Chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AuraServe Chat 0.0 VS. [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price €99 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (376) Value For Money 0.0 (0) Value For Money 4.0 (329) Customer Service 0.0 (0) Customer Service 4.3 (308) ## AuraServe Chat alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about AuraServe Chat Overview ### What company size and specific industries is AuraServe Chat built for? AuraServe Chat is designed for businesses in hospitality, food service, e-commerce, professional services, and tourism, including hotels, restaurants, online shops, service providers, and travel-related companies. The description does not specify a company size, so it appears to suit organizations in these industries of varying sizes. Features and Usability ### What are the key features of AuraServe Chat? AuraServe Chat offers live chat, chatbot, and automated responses for customer conversations, plus AI/Machine Learning, natural language processing, intent recognition, and language detection. It also includes lead capture, multi-language support, customer experience management, and tools for sales and marketing workflows. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? AuraServe Chat starts at €99 per month for the Basic plan, with a €299 setup fee on monthly billing or €199 on annual billing. Pro costs €199, and Premium costs €499. Basic excludes Auto Retrain, WhatsApp Plugin, and Guided Flow Plugin; Pro excludes Webhooks Plugin and Branding removal. Getting Started and Support ### What training and onboarding options does AuraServe Chat offer? AuraServe Chat provides documentation as its training option. This written material gives teams a reference for setup steps, feature guidance, and general product information that users can review at any time during onboarding and ongoing use. Getting Started and Support ### What customer support options does AuraServe Chat offer? AuraServe Chat provides email/help desk, a knowledge base, phone support, and chat. With no reviewer feedback available on support experiences, user sentiment on response times, helpfulness, or frustration points cannot be summarized from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Intent Recognition Helps understand a user's intentions/actions AuraServe Chat 11 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Identify different languages Automatically identify and save contact information of potential customers Ability to chat online in real time Manage and support multiple languages Process and analyze human language in text or audio form Get Advice We can help you find the software with the features you need. ## Pricing Basic €99.00 Flat Rate,Per Month It includes: - 1 Chatbot - 1,000 messages per month - Up to 200 knowledge entries - Semantic search - Manual knowledge updates - Basic analytics - Standard support Pro €199.00 Flat Rate,Per Month It includes: - 1 Chatbot - 5,000 messages per month - Up to 1,000 knowledge entries - Auto Retrain (website, 1 source, 24-hour updates) - WhatsApp Plugin - Guided Flow Plugin - Advanced analytics - Prioritized support Premium €499.00 Flat Rate,Per Month It includes: - 2 Chatbots - 15,000 messages per month - Up to 2,500 knowledge entries - Auto Retrain (website, Notion, Drive - 3 sources) - WhatsApp Plugin - Guided Flow Plugin - Webhooks Plugin - Full analytics with exports - Branding removal - Prioritized Support+ Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.