# TheraSaaS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TheraSaaS Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more. Source: https://www.capterra.com/p/10039917/TheraSaaS/reviews --- # TheraSaaS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheraSaaS ## What is TheraSaaS? TheraSaaS CRM is a HIPAA-compliant software tailored for mental health therapy practices. It simplifies client intake and lead management with custom website forms that integrate with popular builders. A visual pipeline tracks client requests, ensuring transparency during the intake process. The platform centralizes communication with a unified inbox for SMS and email. Automations handle repetitive tasks like lead nurturing, saving therapists time on administrative work. A mobile app lets therapists manage contacts and conversations on the go. TheraSaaS CRM ensures HIPAA compliance through signed business associate agreements and third-party certification. Key features include real-time notifications, contact notes, and analytics dashboards that provide insights into intake metrics and practice growth. Grow your practice with a built-in newsletter builder, social media calendar, and so much more! Schedule a demo today! ## What is TheraSaaS used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $197 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TheraSaaS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://therasaas.com/&name=TheraSaaS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheraSaaS 4.8 (8) VS. [4.4 (34)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting Price $197 Flat Rate, Per Month Starting Price $350 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (8) Ease Of Use 4.2 (34) Value For Money 4.8 (6) Value For Money 3.9 (30) Customer Service 5.0 (8) Customer Service 4.2 (30) ## TheraSaaS alternatives [4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10039917/TheraSaaS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Activity Dashboard 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Client Management 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Pipeline Management 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Email Management 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps For Healthcare 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Software designed for the healthcare industry TheraSaaS 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Customize data fields to support various needs and use cases Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Software designed for the healthcare industry Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allow communication between the company and patients via messages, SMS, emails, phone, and more Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Log and store the source of contacts/leads Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.8 (6) Starter Monthly $197.00 Flat Rate,Per Month Starter Annually $1,997 Flat Rate,Per Year Essentials Monthly $297.00 Flat Rate,Per Month Essentials Annual $2,970 Flat Rate,Per Year Premium Monthly $497.00 Flat Rate,Per Month Premium Annual $4,970 Flat Rate,Per Year Value for money 4.8 (6) 4.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.8 Based on 8 reviews Filter by rating 5(7) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Susan S. Owner, Child Therapist Hospital & Health Care ### "Worth Every Penny and More" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 I've been with TheraSaaS since its very first year, and using this platform has helped me stay true to the most rewarding parts of running my practice, connecting with people. My experience has been nothing short of amazing, truly beyond anything I could have asked for. But what I appreciate most isn't just the features or the efficiency. It's how TheraSaaS helps me stay human. For instance, when a family comes back and fills out a new intake, I can pull up every conversation we've ever had. I know their history, and any team member helping them can see that conversation and pick up the baton, personalizing my intakes even if I have a change in who is replying to the intake. Because of that, my intake replies don't feel like form letters; they feel personal, because they are. Families feel seen and validated from the very first touchpoint because they don't get lost in a system or spreadsheet, and that matters enormously in this field. That kind of continuity is rare in a CRM, and it's something I didn't even know I needed until I had it. It's changed the way I connect with the families I serve. If you're a therapist or practice owner considering TheraSaaS, I can't recommend it enough. I've been here from the beginning, and I'm not going anywhere. Pros There is so much I love. I don't know what I like most because the visual pipeline is amazing and keeps me organized, the workflow automation and template options are top-notch, and hands down it has the best customer support I have ever gotten from a software company. The Support is not only fast and responsive, but it is also personal. Cons Initially, the price for a CRM felt daunting. That was because I didn't know what I didn't have. The price is not a con, but initially, before I knew the benefits and all the $$$$ it would save me, I liked that least. But now, honestly, there's nothing I don't like about TheraSaas. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) I couldn't keep up or keep everything straight! Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing TheraSaaS Customer Support hands down, and my Sales Calls with Brent Stutzman Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thank you, Susan! Thank you for being such a faithful subscriber! Susan D. Admin Mental Health Care ### "TheraSaas!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 It is very user friendly and helpful! I love the App and I feel it is great for customer support and easy to use! Pros I really like this App because it helps keep me organized and makes it easy to stay on top of everything. Cons Honestly, there's nothing I dislike about the app. It's easy to use and keeps me organized. That's it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Wow, this made our day! 🧡 Staying organized and keeping up with everything is exactly what TheraSaaS is built for, so hearing that it's actually delivering on that means the world to us! We love having you as part of the community, and our team is always here if you ever need anything. Thanks so much for taking the time to share this! CS Carrie S. Associate Director Mental Health Care ### "Starting TheraSaas with our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 Overall experience has been easy with attentive and knowledgable staff. The program is liked by all out staff. Pros We are very happy with this new program we are using. The start up was very easy and the staff have been so attentive to our needs. Most of the time our questions or requests have been answered with in the same day. The program is also very user friendly and easy to build to what your needs are. Cons We have no cons at this time. I do wish there was a way to set some of the filters so it applies to all our staff instead of everyone having to do it specifically under their account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Wow, thank you so much for this! 🧡 Hearing that your whole team is enjoying TheraSaaS and that our staff has been attentive to your needs is exactly what we work hard for every day! We also really appreciate you sharing the feedback about the filters... we now have "Smart Filters" for your pipelines so you can quickly access them. We're so glad the setup was smooth and that the platform is working well for your practice. We're always here for you! Brent KG Kasey G. Practice Manager Mental Health Care ### "Good Experience " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 5, 2026 Overall, TheraSaaS has been very helpful. There was definitely a learning curve at the beginning, but after using it for several months, it has become much easier to navigate and use effectively. I know there are still many features we haven’t fully utilized yet, so we’re excited to continue exploring and making the most of everything it has to offer. Pros Their customer service is incredibly responsive. Anytime I’ve had a question or needed help problem-solving, the TheraSaaS team has always been quick to help and come up with a solution. The dashboard is also a great resource. I enjoy having one system to keep everything streamlined. Cons I wish the conversations feature had a more user-friendly layout. It would also be helpful to have a function that flags opportunities we haven’t heard back from within 48 hours, making follow-up easier and more efficient. Sometimes when there’s an issue, and I meet with someone to resolve it, I feel like we’re fully aligned on what I’m asking for. However, once the fix is implemented, other issues sometimes come up that I hadn’t anticipated. When I submit a support ticket afterward, I’m sometimes connected with a different customer service representative and find myself needing to re-explain why things were originally set up a certain way. That can be a bit tiresome, though I understand there’s no perfect system or solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 This means so much to us, thank you! 🧡 We're so glad the dashboard is helping you keep everything in one place and that our team has been there when you needed us! We also really appreciate you taking the time to share such thoughtful feedback on the cons. The conversations layout, the 48 hour follow up flag idea, and the continuity between support reps are all things we take seriously and want to keep improving on! We hear you and we're always working to make the experience better! We love that TheraSaaS has become easier to navigate over time and we can't wait to help you unlock even more of what the platform can do. We're always in your corner! - Brent Jaclyn A. Business Operations and Administration Mental Health Care ### "The very BEST CRM for our private practice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 We've been using TheraSaaS for about 4 years now and it's never disappointed. The support staff is amazing. They are so responsive. It's the only customer relationship management software I would actually recommend. Pros TheraSaaS is the only CRM for our private practice not just because of it's incredible capabilities and constant improvements, but it's easy to use and a great value for the money. Cons I'm not sure there is anything that I dislike about TheraSaaS. It literally does everything our business needs it to do... and some. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing TheraSaaS TheraSaaS has a better value for the money, along with way better support and a plethora of functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Four years and going strong, that is everything!! 🧡 We are so grateful for your loyalty and trust in TheraSaaS! Knowing that we've been able to show up for your practice year after year and keep delivering means the absolute world to our team! We never take that for granted! We love that you chose TheraSaaS and we are committed to keep making it better and better for you. Here's to many more years together! - Brent AU Anonymous User Therapist and Intake Coordinator Mental Health Care ### "Simple, Reliable Platform for Therapy Practice Lead Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Overall, my experience with TheraSaaS has been positive. It’s been a reliable tool for keeping things organized and running smoothly behind the scenes. It’s especially helpful for managing administrative tasks so I can focus more on clients. Pros What I liked most about TheraSaaS is how simple and straightforward it is to use. It makes managing client information, conversations, and day-to-day tasks feel much more organized. The layout is clean, and it doesn’t take long to learn, which is really helpful when you’re already busy. The analytics section is robust and can be easily customized for the metrics that are important to your business. Cons There are some areas where it could offer more flexibility or customization, especially depending on how you like to structure your workflow. A few features feel a bit limited and could be expanded, as an example, it would be helpful to edit a text message after sent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 This is so great to hear, thank you! 🧡 Keeping things simple and organized so you can focus more on your clients is exactly why TheraSaaS exists! We love that the analytics have been a helpful tool for your practice and that the layout has been easy to pick up even with a busy schedule! We also appreciate the honest feedback on customization and flexibility, that kind of input genuinely helps us make TheraSaaS better for everyone! We're always improving and love having you along for the ride! -Brent KF Kate F. Mental Health Counselor Health, Wellness and Fitness ### "TheraSaas is an essential tool for busy intake teams! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 Since implementing the tool and over the past months of learning our way around the product we have been extremely satisfied and grateful for their customer support! Pros We have loved the improvement in our intake process since starting to use TheraSaas! Our team is able to communicate with one another and see the interactions with clients behind the scenes so easily. We love that we are able to organize contacts and events that we are hosting all in one place! Cons We wish we could integrate our EHR with TheraSaas to have an even smoother intake process, but this is something that almost no CRMs are able to do because of HIPAA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 We love hearing this so much, thank you! 🧡 Helping your team stay connected and see everything happening with clients behind the scenes is exactly what TheraSaaS is built for! So grateful for your patience as you've learned the platform and we're always here to support you every step of the way! -Brent KM Kate M. Intake Coordinator Mental Health Care ### "Awesome CRM for a Private Practice! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2026 I was a little nervous at first since I am not computer savvy, but I easily caught on and and it helps me to do my job well. I like to be organized and not forget any potential clients; TheraSaaS does that for me. All the features it offers keeps potential clients well organized, not forgotten, and note taking a breeze. Clicking on a client’s box, I can easily access all information in a jiffy. I never need to repeat what I’ve already asked a client, my side notes make it easy to quickly review before reaching out to them again. It helps add a very personal touch to each client when they feel they’ve been remembered. Pros I love the convenience, the format, the ease of use, the organizational structure which keeps all client’s information organized and simple to access. This is a game changer for my job! Cons I can honestly say that I have no negatives to mention about working on it. I have been working on TheraSaaS for four years now and I absolutely love it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2026 Thank you so much, Kate! We love, that YOU LOVE, TheraSaaS and it's a tremendous help to you and your practice. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)