# atEaseAI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about atEaseAI Software - reviews, pricing plans, popular comparisons to other Customer Success products and more. Source: https://www.capterra.com/p/10039977/atEaseAI --- # atEaseAI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) atEaseAI ## What is atEaseAI? atEaseAI is an AI-powered customer success platform that helps B2B companies proactively manage and grow their customer base. It connects with CRM, product usage, and support tools to unify customer data and continuously analyze behavior, engagement, and risk signals in real time. Unlike traditional customer success tools that rely on dashboards and manual workflows, atEaseAI automatically takes action—triggering follow-ups, engagement, and interventions to prevent churn and drive expansion. It ensures every account is actively managed without requiring constant monitoring by Customer Success teams. By acting as a system of execution, atEaseAI enables teams to move from reactive account management to proactive, automated customer success. This helps improve retention, increase expansion revenue, and scale operations efficiently without adding headcount. Operates with Human Approval, Custom Control, or Full Autonomy based on team preference. ## What is atEaseAI used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Customer Success](https://www.capterra.com/customer-success-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for atEaseAI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ateaseai.com/&name=atEaseAI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### atEaseAI 0.0 VS. [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (501) Value For Money 0.0 (0) Value For Money 4.8 (444) Customer Service 0.0 (0) Customer Service 4.7 (433) ## atEaseAI alternatives [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about atEaseAI Overview ### What company size and specific industries is atEaseAI built for? atEaseAI is designed for small, mid-market, and enterprise companies that want to reduce churn and drive growth through customer data. The vendor description does not name specific industries, so the product appears suited to organizations across sectors that manage customer relationships and retention. Features and Usability ### What are the key features of atEaseAI? atEaseAI offers AI Copilot and generative AI for assisted actions, plus workflow automation through configurable workflow, business process automation, and event triggered actions. It also includes CRM, contact management, customer database, and customer portal tools, along with reporting & statistics, real-time reporting, alerts/notifications, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? atEaseAI offers a free version and starts at $5 per month for the Growth plan, which manages up to 100 accounts. Business costs $4 per month for up to 300 accounts, Enterprise costs $3 per month for up to 500, and Enterprise Custom is priced for 500+ accounts. Integrations ### Which third-party tools and platforms does atEaseAI integrate with? atEaseAI integrates with 9 third-party tools across customer support, email, calendar, and CRM workflows. Official catalog integrations include Freshdesk, Zendesk Suite, Gmail, Google Calendar, Microsoft Outlook, HubSpot CRM, Salesforce Sales Cloud, Salesforce Starter, and Zoho CRM. Getting Started and Support ### What training and onboarding options does atEaseAI offer? atEaseAI provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does atEaseAI offer? atEaseAI provides email/help desk, FAQ/forum, and chat support. With no reviewer feedback available on support experience, the available channels are the only confirmed details. Users can contact the team through direct support, search self-service guidance, or use chat for quicker questions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Account Alerts Informs of any account changes and notifications Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases atEaseAI 51 features Informs of any account changes and notifications Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Identify customers at risk of migration and activate strategies to retain them Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Process of dividing customers into groups based on common characteristics Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Use AI to generate content in the form of text, images, videos, etc. Calculate a company, client account or person's health via a scoring system Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Calculate NPS of customers Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Version Growth $5.00 Flat Rate,Per Month It includes: - All core features included - Unified Customer Data Platform - AI-Powered Account Health Scoring - Churn Risk Detection - Expansion Opportunity Insights - AI Recommended Actions (Execution Layer) - Workflow & Task Automation - Real-Time Alerts & Notifications - Account 360° Dashboard - Activity & Engagement Tracking - AI Assistant (Caleb) - QBR & Reporting Support - Customer Segmentation & Prioritization - Integrations Business $4.00 Flat Rate,Per Month It includes: - All core features included - Unified Customer Data Platform - AI-Powered Account Health Scoring - Churn Risk Detection - Expansion Opportunity Insights - AI Recommended Actions (Execution Layer) - Workflow & Task Automation - Real-Time Alerts & Notifications - Account 360° Dashboard - Activity & Engagement Tracking - AI Assistant (Caleb) - QBR & Reporting Support - Customer Segmentation & Prioritization - Integrations Enterprise $3.00 Flat Rate,Per Month It includes: - All core features included - Unified Customer Data Platform - AI-Powered Account Health Scoring - Churn Risk Detection - Expansion Opportunity Insights - AI Recommended Actions (Execution Layer) - Workflow & Task Automation - Real-Time Alerts & Notifications - Account 360° Dashboard - Activity & Engagement Tracking - AI Assistant (Caleb) - QBR & Reporting Support - Customer Segmentation & Prioritization - Integrations ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.