# itTalk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about itTalk Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more.

Source: https://www.capterra.com/p/10040007/itTalk

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# 

 itTalk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

itTalk

## What is itTalk?

ItTalk powered by Imbibe Tech is an advanced, AI-powered WhatsApp Business API platform built to transform how modern businesses communicate with their customers. It brings enterprise-grade WhatsApp automation, conversational AI, and marketing intelligence to businesses of every size, from growing startups to large-scale enterprises. As a Meta Authorized Tech Provider in India, ItTalk gives businesses secure, compliant, and officially sanctioned access to the WhatsApp Business API. With over 2 billion active WhatsApp users worldwide, ItTalk helps organizations tap into the world's most widely used messaging platform to automate conversations, run high-ROI campaigns, and deliver exceptional customer experiences — all from a single, unified platform. Starting at just ₹990/month, ItTalk combines the credibility of Meta authorization with the affordability and flexibility businesses actually need.

## What is itTalk used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹990

Flat Rate, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Data Import/Export

Import and export data to and from software applications

itTalk 17 features

Software program that continuously adjusts its behavior based on observed data

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Import and export data to and from software applications

Tracks metrics that provide insight into how a user interacts with any interface or product

Used by marketers and advertisers

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Notifications that are delivered to users as soon as an event occurs

Get Advice

We can help you find the software with the features you need.

## Pricing

Single Pricing Plan

₹990.00

Flat Rate,Per Month

It includes:

-   Official WhatsApp Business API onboarding
-   Automation tools, including intelligent chatbots and automated workflows
-   Multi-agent shared inbox for team collaboration
-   Bulk WhatsApp messaging and broadcast campaigns with audience segmentation
-   Integration capabilities with CRM, ERP, LMS, and websites
-   Real-time analytics and reporting dashboards
-   Secure, Meta-compliant messaging infrastructure
-   Multilingual messaging support
-   File sharing and rich media message support
-   Dedicated onboarding and technical assistance
-   No technical knowledge required; no-code workflow builder
-   Scalable infrastructure for rapid growth
-   Compliance with evolving WhatsApp/Meta policies
-   Hybrid automated and live agent conversation handling

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)