--- title: "CollectIt Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CollectIt Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/10040038/CollectIt/" page_type: "product" language: "en" --- # CollectIt Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CollectIt ## What is CollectIt? CollectIt is an all-in-one management platform for pottery studios and craft workshops. The software combines three modules: BookIt, CollectIt, and ChargeIt. BookIt enables online session booking with deposit payments and AI-powered scheduling to reduce no-shows. CollectIt streamlines check-ins with QR codes, tracks orders, notifies customers when items are ready, and simplifies kiln day with a photo gallery. ChargeIt allows staff to ring up items digitally, with customers paying via Stripe links on their phones. Deposits from BookIt are automatically applied to final balances. The platform automates notifications, tracks overdue items, and provides performance insights through sales reports and year-on-year growth charts. Features include photo uploads, two-way customer messaging, multi-staff accounts, and automated overdue chasing. CollectIt eliminates paper slips and manual data entry while providing a live dashboard showing every customers status. ## What is CollectIt used for? [Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CollectIt?[Manage this product listing](https://www.g2.com/products/collectit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CollectIt 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $19 Usage Based, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## CollectIt alternatives [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) ## FAQs about CollectIt Overview ### What company size and specific industries is CollectIt built for? CollectIt is designed for pottery studios, ceramic workshops, craft studios, paint-your-own-pottery businesses, and art studios. It fits companies in the creative and hands-on workshop sector, especially those that need software tailored to studio-based classes, projects, and customer management. Features and Usability ### What are the key features of CollectIt? CollectIt offers order entry, order fulfillment, and order tracking as its core features. It also includes entry tools for capturing and organizing order details, supporting the full workflow from order creation through fulfillment and status monitoring. Pricing ### How much does it cost and what fees or limitations are included? CollectIt starts at $19 per month for the Starter Plan, which covers up to 200 submissions monthly. The Studio Plan costs $39, Growth is $69, and Pro is $129, each usage based. A free trial is available. Plans are limited by monthly submission caps. Getting Started and Support ### What training and onboarding options does CollectIt offer? CollectIt provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does CollectIt offer? CollectIt provides Email/Help Desk and FAQ/Forum support. These channels give users direct help and self-service guidance for common questions. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so support experience cannot be assessed from user sentiment. ## Features AI summary Based on 3,064 Order Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing order management software: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) CollectIt supports **Order Fulfillment**, which helps teams process and complete customer orders efficiently. However, it does not include **Purchase Order Management** or **Inventory Management**. Instead, it offers **Order Entry** (**50%**), a related capability that can help businesses capture and organize incoming orders in one place. Together, these features help teams keep orders moving accurately and provide better visibility into day-to-day order handling. Entry Enter and convert orders and quotes Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Order Tracking Track orders throughout the fulfillment process CollectIt 4 features ### All Features - Entry: Enter and convert orders and quotes - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Tracking: Track orders throughout the fulfillment process --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10040038/CollectIt/pricing/) Starter Plan $19.00 Usage Based,Per Month It includes: - Online booking & deposits (via BookIt) - QR check-in & tracking (via CollectIt) - EPOS & pay-at-table functionality (via ChargeIt) - Automated notifications & reminders - Overdue chasing - Customer messaging & photo uploads - Sales reports & insights - Unlimited staff accounts Studio Plan $39.00 Usage Based,Per Month It includes: - Online booking & deposits (via BookIt) - QR check-in & tracking (via CollectIt) - EPOS & pay-at-table functionality (via ChargeIt) - Automated notifications & reminders - Overdue chasing - Customer messaging & photo uploads - Sales reports & insights - Unlimited staff accounts Growth Plan $69.00 Usage Based,Per Month It includes: - Online booking & deposits (via BookIt) - QR check-in & tracking (via CollectIt) - EPOS & pay-at-table functionality (via ChargeIt) - Automated notifications & reminders - Overdue chasing - Customer messaging & photo uploads - Sales reports & insights - Unlimited staff accounts Pro Plan $129.00 Usage Based,Per Month It includes: - Online booking & deposits (via BookIt) - QR check-in & tracking (via CollectIt) - EPOS & pay-at-table functionality (via ChargeIt) - Automated notifications & reminders - Overdue chasing - Customer messaging & photo uploads - Sales reports & insights - Unlimited staff accounts Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.