# Voco Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voco Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/10040100/Voco --- # Voco Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Voco ## What is Voco? Voco is a cloud communications platform offering APIs for SMS, voice, email, and phone verification services. It supports global messaging with high SMS/MMS delivery rates. The voice API enables IVR, call recording, and call control, while the email API handles transactional emails with templates, DKIM/SPF authentication, and delivery tracking. Voco includes two-factor authentication and phone number validation. The platform uses pay-as-you-go pricing with no setup fees or monthly minimums. Features include automated responses, link tracking, and multi-party conversations. Voco provides APIs, SDKs, and documentation for integration, ensuring uptime with low-latency infrastructure and encrypted data. A sandbox environment with credits is available for testing. Phone numbers, including local, toll-free, and short codes, can be provisioned via API across countries. ## What is Voco used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.0055 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voco?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vocoapi.com/&name=Voco) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voco 0.0 VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $0.0055 Usage Based, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (464) Value For Money 0.0 (0) Value For Money 4.3 (304) Customer Service 0.0 (0) Customer Service 4.1 (336) ## Voco alternatives [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (3,007)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (460)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Voco Overview ### What company size and specific industries is Voco built for? Voco is designed for software developers, application builders, SaaS companies, e-commerce platforms, and fintech companies. It fits organizations of varied sizes that need a product built for digital products and online services, especially teams working in software development and technology-driven commercial sectors. Features and Usability ### What are the key features of Voco? Voco offers unified communications features including audio/video conferencing, chat/messaging, SMS messaging, live chat, and fax management. It also includes call routing, call recording, call monitoring, IVR, caller ID, and computer telephony integration, plus contact management, activity dashboards, alerts/notifications, and reporting/analytics. Pricing ### How much does it cost and what fees or limitations are included? Voco starts at $0.001 per email, with the first 1,000 emails free. Other usage-based pricing includes SMS outbound at $0.0055 per message, inbound SMS at $0.0015, voice outbound at $0.008 per minute, verification at $0.035, and US local phone numbers at $0.75 per month. Getting Started and Support ### What training and onboarding options does Voco offer? Voco provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Voco offer? Voco offers email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users written help and self-service resources for common questions and issue tracking. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Audio/Video Conferencing Automated Responses Automatic reply functionality for incoming messages Caller ID Identify the number and contact information of a caller before answering the phone Voco 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Automatic reply functionality for incoming messages Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Send promotional campaigns or transactional messages via text messages Send messages via SMS Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration ## Pricing Free Trial SMS Pricing (Outbound, per message) $0.01 Usage Based,Per Month It includes: - US: $0.0055 (30% lower than the industry average of $0.0079) - Canada: $0.0060 - UK: $0.0065 - Germany/France: $0.0070 - Australia: $0.0068 - Japan: $0.0065 - Brazil: $0.0060 - India: $0.0030 - Mexico: $0.0045 SMS Pricing (Inbound, per message) $0.00 Usage Based,Per Month It includes: - US: $0.0025 - Canada/Brazil: $0.0028 - UK/Germany/Australia: $0.0035 - France: $0.0032 - Japan: $0.0030 - India: $0.0015 - Mexico: $0.0025 Voice Pricing (Outbound, per minute) $0.01 Usage Based,Per Month It includes: - US: $0.0080 (43% lower than the industry average of $0.0140) Email Pricing (per message) $0.00 Usage Based,Per Month It includes: - First 1,000 emails are free. - After that: $0.0010 per email (60% lower than the industry average of $0.0025). Verification Pricing (per verification) $0.04 Usage Based,Per Month It includes: - $0.035 (30% lower than the industry average of $0.050). Phone Numbers (US Local, per month) $0.75 Usage Based,Per Month It includes: - $0.75 per number (35% lower than the industry average of $1.15). ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.