# Voco Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voco Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/10040100/Voco --- # Voco Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Voco ## What is Voco? Voco is a cloud communications platform offering APIs for SMS, voice, email, and phone verification services. It supports global messaging with high SMS/MMS delivery rates. The voice API enables IVR, call recording, and call control, while the email API handles transactional emails with templates, DKIM/SPF authentication, and delivery tracking. Voco includes two-factor authentication and phone number validation. The platform uses pay-as-you-go pricing with no setup fees or monthly minimums. Features include automated responses, link tracking, and multi-party conversations. Voco provides APIs, SDKs, and documentation for integration, ensuring uptime with low-latency infrastructure and encrypted data. A sandbox environment with credits is available for testing. Phone numbers, including local, toll-free, and short codes, can be provisioned via API across countries. ## What is Voco used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.0055 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voco?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vocoapi.com/&name=Voco) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voco 0.0 VS. [4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $0.0055 Usage Based, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (14,669) Value For Money 0.0 (0) Value For Money 4.2 (12,105) Customer Service 0.0 (0) Customer Service 4.0 (11,266) ## Voco alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,513)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Wildix](https://www.capterra.com/p/218251/Wildix/) [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218251/Wildix/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,550)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Audio/Video Conferencing Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Voco 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Send promotional campaigns or transactional messages via text messages Send messages via SMS Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration ## Pricing Free Trial SMS Pricing (Outbound, per message) $0.01 Usage Based,Per Month It includes: - US: $0.0055 (30% lower than the industry average of $0.0079) - Canada: $0.0060 - UK: $0.0065 - Germany/France: $0.0070 - Australia: $0.0068 - Japan: $0.0065 - Brazil: $0.0060 - India: $0.0030 - Mexico: $0.0045 SMS Pricing (Inbound, per message) $0.00 Usage Based,Per Month It includes: - US: $0.0025 - Canada/Brazil: $0.0028 - UK/Germany/Australia: $0.0035 - France: $0.0032 - Japan: $0.0030 - India: $0.0015 - Mexico: $0.0025 Voice Pricing (Outbound, per minute) $0.01 Usage Based,Per Month It includes: - US: $0.0080 (43% lower than the industry average of $0.0140) Email Pricing (per message) $0.00 Usage Based,Per Month It includes: - First 1,000 emails are free. - After that: $0.0010 per email (60% lower than the industry average of $0.0025). Verification Pricing (per verification) $0.04 Usage Based,Per Month It includes: - $0.035 (30% lower than the industry average of $0.050). Phone Numbers (US Local, per month) $0.75 Usage Based,Per Month It includes: - $0.75 per number (35% lower than the industry average of $1.15). ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)