--- title: "NoviaMind Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NoviaMind Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10040119/NoviaMind/" page_type: "product" language: "en" --- # NoviaMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) NoviaMind ## What is NoviaMind? NoviaMind.ai automates inbound call handling. The AI agent is your human-like assistant that answers every call 24/7, qualifies leads using your criteria, books appointments in your calendar, and syncs the lead to your CRM. No missed leads, no manual data entry. 30+ languages. GDPR-compliant. Up-to 30 calls simultaneously. 7-day free trial, no setup fee. ## What is NoviaMind used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €149 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NoviaMind?[Manage this product listing](https://www.g2.com/products/ai-voice-agent-answer-calls-qualify-leads-book-appointments-24-7/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NoviaMind 0.0 VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price €149 Flat Rate, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (75) Value For Money 0.0 (0) Value For Money 4.7 (74) Customer Service 0.0 (0) Customer Service 4.8 (74) ## NoviaMind alternatives [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/10042102/Get-An-AI-Employee/#reviews) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about NoviaMind Overview ### What company size and specific industries is NoviaMind built for? NoviaMind is designed for professionals of all company sizes, with a clear focus on real estate agencies, property managers, real estate brokers, and real estate developers. It is best suited for organizations and independent professionals working in the real estate sector. Features and Usability ### What are the key features of NoviaMind? NoviaMind offers CRM and contact management, appointment management with automated scheduling, availability management, and online booking. It also includes chatbot, conversation intelligence, SMS messaging, confirmations/reminders, lead capture, lead qualification, workflow automation, reporting and analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? NoviaMind starts at €149 per month for the Discovery Plan, with a free trial available. The Growth Plan costs €249 per month and the Pro Plan costs €399 per month. Annual billing is €1,428, €2,388, and €3,828, respectively, with flat-rate pricing and no extra fees listed. Integrations ### Which third-party tools and platforms does NoviaMind integrate with? NoviaMind integrates with 7 third-party tools, including CRM, scheduling, and productivity platforms such as HubSpot CRM, Bitrix24, Google Calendar, Microsoft Outlook, Apple Business Essentials, Apimo, and Modelo Office. These catalog integrations cover customer management, calendar scheduling, and office workflow connections. Getting Started and Support ### What training and onboarding options does NoviaMind offer? NoviaMind provides documentation to help teams get started. This written material gives users a self-paced reference for setup steps, feature explanations, and ongoing lookup while working with the product. Getting Started and Support ### What customer support options does NoviaMind offer? NoviaMind provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. These channels let users submit questions, browse self-service articles, and get quick assistance through chat. No reviewer feedback on support experience is available, so user sentiment about response times or helpfulness cannot be summarized. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) NoviaMind includes **Conversation Intelligence** and **Natural Language Processing**, giving teams the ability to understand interactions more clearly and respond to user requests with greater accuracy. However, it does not offer **Speech Recognition**. These features help businesses improve automated conversations, identify useful context from exchanges, and provide teams with more relevant insights for handling customer interactions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients NoviaMind 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - For Sales Teams/Organizations: Caters to sales teams - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Online Booking: Book meetings and appointments through a website or digital platform - Personalization: Adjust communications based on previous interactions or personal preferences - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Unattended Automation: Automate processes from start to finish without human assistance - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10040119/NoviaMind/pricing/) Discovery Plan (monthly) €149.00 Flat Rate,Per Month It includes: - 1 agent - 280 minutes per month (~100 calls) - Synchronized calendars - Email support - 600 minutes per month (~200 calls) - Appointment scheduling - Knowledge of the neighborhood - Sending summaries - Call analytics - Multilingual support (33 languages) - 6 voices per language Growth Plan (monthly) €249.00 Flat Rate,Per Month It includes: - Everything in Discovery Plan - 3 agents - 600 minutes per month (~200 calls) - Team management - CRM integration - Website integration (Voice Agent) - Priority email support Pro Plan (monthly) €399.00 Flat Rate,Per Month It includes: - Everything in Growth Plan - 6 agents - 1400 minutes per month (~450 calls) Discovery Plan (yearly) €1,428 Flat Rate,Per Year It includes: - 1 agent - 280 minutes per month (~100 calls) - Synchronized calendars - Appointment scheduling - Knowledge of the neighborhood - Sending summaries - Call analytics - Multilingual support (33 languages) - 6 voices per language - Email support Growth Plan (yearly) €2,388 Flat Rate,Per Year It includes: - Everything in Discovery Plan - 600 minutes per month (~200 calls) - 3 agents - Team management - CRM integration - Website integration (Voice Agent) - Priority email support Pro Plan (yearly) €3,828 Flat Rate,Per Year It includes: - Everything in Growth Plan - 1400 minutes per month (~450 calls) - 6 agents ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ Modelo Office](https://www.capterra.com/p/184513/Netty/)[ Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)[ Apimo](https://www.capterra.com/p/183471/Apimo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.