--- title: "Epic Voice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Epic Voice Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10040347/Epic-Voice/" page_type: "product" language: "en" --- # Epic Voice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Epic Voice ## What is Epic Voice? Epic Voice is AI-powered software for Greek businesses to manage calls 24/7. It answers calls, books appointments, provides business info, and transfers calls to human staff when needed. Fluent in Greek, it adapts to industries like medical, legal, hospitality, and retail. The system handles appointment bookings, sends SMS confirmations, and addresses customer inquiries. Operating continuously, it ensures calls are answered even outside business hours. Epic Voice integrates with existing operations and supports industry-specific needs. Service tiers range from the Essential plan with one AI agent to the Elite plan with three agents, with custom options available. The platform supports Greek and English based on the plan. ## What is Epic Voice used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €149 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Epic Voice?[Manage this product listing](https://www.g2.com/products/epic-voice-ai-voice-agency/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Epic Voice 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €149 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Epic Voice alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Epic Voice Overview ### What company size and specific industries is Epic Voice built for? Epic Voice is designed for small to mid-sized businesses across medical practices, law firms, restaurants, real estate agencies, retail stores, service providers, salons, gyms, accounting firms, hospitality businesses, and similar organizations that need a voice communication solution. Features and Usability ### What are the key features of Epic Voice? Epic Voice offers AI/Machine Learning, Natural Language Processing, and a Pre-Configured Bot for automated responses and chatbot interactions. It also includes Knowledge Base Management for content handling, Lead Capture for collecting prospects, Multi-Channel Communication for outreach, and Customer Experience Management for tracking customer interactions. Pricing ### How much does it cost and what fees or limitations are included? Epic Voice starts at €149 per month for the Essential Plan, plus a one-time 299€ setup fee. The Pro Plan is €249 per month with a 499€ setup fee, and the Elite Plan is €449 per month with a 999€ setup fee. Essential includes 200 minutes and Greek only. Getting Started and Support ### What training and onboarding options does Epic Voice offer? Epic Voice provides live online training and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced learning and reference material for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Epic Voice offer? Epic Voice provides email/help desk support, FAQ/forum resources, phone support, and 24/7 live rep assistance. No reviewer feedback about support experience is available, so the support channels can only be described directly from the catalog data. ## Features AI summary Based on 1,278 Chatbot reviews Not all chatbot products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Epic Voice includes **Automated Responses** and **Natural Language Processing**, so it covers two of the top capabilities chatbot buyers look for. However, it does not include **Language Detection**. Instead, the product offers **AI/Machine Learning** (**42%**), which can support smarter response handling and improve how the chatbot recognizes patterns in user requests. Together, these features help businesses respond faster, improve conversation quality, and provide teams with more efficient customer interactions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Lead Capture Automatically identify and save contact information of potential customers Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Epic Voice 8 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Lead Capture: Automatically identify and save contact information of potential customers - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10040347/Epic-Voice/pricing/) Essential Plan €149.00 Flat Rate,Per Month It includes: - 200 minutes per month - 1 AI agent - 1 phone number - Language: Greek only - Basic support - Dashboard access Pro Plan €249.00 Flat Rate,Per Month It includes: - 500 minutes per month - 2 AI agents - 1 phone number - Languages: Greek + English - Priority support - Dashboard access - Appointment notifications - Calendar integration - Custom workflows Elite Plan €449.00 Flat Rate,Per Month It includes: - 1,000 minutes per month - 3 AI agents - 1 phone number - Languages: Greek + English - Dedicated account manager support - Dashboard access - Appointment notifications - Calendar integration - CRM integration - Custom workflows Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.