# CallOrbit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallOrbit Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/10040393/CallOrbit --- # CallOrbit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CallOrbit ## What is CallOrbit? CallOrbit is contact center software designed to manage voice and digital customer interactions. The platform routes callers to agents based on skills, language, and context. AI-powered agent assist provides live prompts, summaries, and suggested responses during customer conversations. The omnichannel inbox consolidates voice, WhatsApp, email, chat, and SMS in one view, maintaining conversation history across channels. CRM integration connects customer records and workflows within the platform. Supervisors can access live analytics, call monitoring, and coaching tools. The software includes call listening, whispered guidance, and reporting capabilities for tracking performance and productivity. CallOrbit supports call recording, queue management, IVR flows, and voicemail routing. The platform operates through a browser-based interface without requiring hardware installation. ## What is CallOrbit used for? [Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallOrbit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.callorbit.tech&name=CallOrbit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallOrbit 0.0 VS. [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (324) Value For Money 0.0 (0) Value For Money 4.7 (251) Customer Service 0.0 (0) Customer Service 4.8 (316) ## CallOrbit alternatives [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about CallOrbit Overview ### What company size and specific industries is CallOrbit built for? CallOrbit is designed for SMB sales and support teams that need a simple AI-powered contact center to handle customer conversations across voice and digital channels. It fits small and midsize businesses in any industry that want to capture, manage, and convert interactions without a complex setup. Features and Usability ### What are the key features of CallOrbit? CallOrbit offers automatic call distribution, call routing, IVR, and inbound call center tools for managing incoming calls. It also includes call center management, call monitoring, and call scripting to support agent handling, call flows, and consistent call processes across customer interactions. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? CallOrbit offers a free version and free trial, then starts at $29/month for the Starter plan. Growth costs $59/month and Pro costs $109/month. Starter includes up to 5 agents, Growth supports up to 15–20 agents, and Pro includes up to 50 agents; Enterprise pricing is not listed. Integrations ### Which third-party tools and platforms does CallOrbit integrate with? CallOrbit connects natively to Gmail, HubSpot CRM, HubSpot CRM Integration for Jira, and WhatsApp Business Suite. These integrations cover email, CRM, project tracking, and messaging connections for teams managing calls and customer data across common business tools. Getting Started and Support ### What training and onboarding options does CallOrbit offer? CallOrbit provides documentation to help teams get started. Documentation offers written reference material for self-paced review, feature lookup, and step-by-step guidance during setup and day-to-day use. Getting Started and Support ### What customer support options does CallOrbit offer? CallOrbit provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so the support experience cannot be characterized from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Scripting Provide agents with a typical response for common call subject matter Inbound Call Center A call center that primarily receives calls, typically customer service focused CallOrbit 7 features Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter $29.00 Flat Rate,Per Month It includes: - Up To 5 Agents - Queues And Team Routing - IVR Builder - Call Routing - Full Voicemail Inbox And Routing - Call Logs With Call Journey History - Call Volume Snapshots And Answer-Rate Reporting - Call Recording Capture Growth $59.00 Flat Rate,Per Month It includes: - Up To 15-20 Agents - Advanced Queues And Overflow Handling - SLA Targets, Breach Alerts, And Monitoring - Callback Queueing And Assignment - Voicemail Transcription - Call Journey Tracking - SLA Monitoring And Queue Performance Insights - Call Recordings With Playback - Connected Apps And Basic Integrations Pro $109.00 Flat Rate,Per Month It includes: - Up To 50 Agents - AI Summaries, Intent, And Outcome Capture - AI Routing And Smart Pathing - Advanced Reporting With Exports And Trend Views - Workflow Automations And Follow-Up Rules - API Access For Custom Workflows - Advanced Roles, Permissions, And Workspace Controls - Audit Logs For Routing And Access Changes ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ HubSpot CRM Integration for Jira](https://www.capterra.com/p/238778/HubSpot-CRM-Integration-for-Jira/)[ WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.