--- title: "MeetRaya Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MeetRaya Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10040442/MeetRaya/" page_type: "product" language: "en" --- # MeetRaya Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MeetRaya ## What is MeetRaya? MeetRaya is AI-powered customer service software that enables businesses to add a customizable virtual agent to their website. Trained on company content and FAQs, the agent delivers personalized responses around the clock. Setup takes approximately ten minutes and requires just one line of code with no developer involvement. The agent can be tailored to match a brand's tone, voice, and style. MeetRaya allows unlimited updates, enabling businesses to refine and retrain the agent as needed. The software captures customer contact information during conversations for follow-ups and lead generation. MeetRaya is HIPAA-compliant and designed to protect sensitive data. The platform provides continuous support without requiring human agents. The software offers multiple subscription tiers to accommodate different business needs. ## What is MeetRaya used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MeetRaya?[Manage this product listing](https://www.g2.com/products/meetraya/claim_requests/new?auto=true) ## MeetRaya Overview Updated September 2026 AI summary MeetRaya equips organizations of any size with a cloud-based chatbot platform focused on customer support, sales, and marketing needs. It features AI-driven automated responses, natural language processing, live and proactive chat, and lead capture. With customer experience management and pre-configured bots, MeetRaya helps businesses handle inquiries efficiently and engage users directly through web-based channels. ## FAQs about MeetRaya Overview ### What company size and specific industries is MeetRaya built for? MeetRaya is designed for customer service departments and support teams at online retailers, SaaS companies, and website owners. The product fits organizations that handle customer inquiries and online interactions, making it suitable for small businesses, mid-market companies, and larger teams needing a customer support tool. Features and Usability ### What are the key features of MeetRaya? MeetRaya offers live chat, chatbot, and proactive chat for customer conversations, plus automated responses and a pre-configured bot for handling routine inquiries. It also includes lead capture for sales and marketing, along with customer experience management, customer support, AI/Machine Learning, and natural language processing. Pricing ### How much does it cost and what fees or limitations are included? MeetRaya starts at $25 per month for the Lite plan, which includes 1 AI Agent, 10 MB per agent, and 1,000 messages. Core costs $99 per month for 2 AI Agents and 5,000 message credits, while Pro costs $299 per month for 5 AI Agents and 20,000 credits. Free version and free trial are available. Getting Started and Support ### What training and onboarding options does MeetRaya offer? MeetRaya provides documentation and videos for training. Documentation gives teams written reference material for setup and feature guidance, while videos support visual, self-paced learning. These formats give users access to both text-based instructions and recorded walkthroughs. Getting Started and Support ### What customer support options does MeetRaya offer? MeetRaya provides email/help desk support, a knowledge base, and chat. With no reviewer feedback available on support experiences, the support setup can only be described by its listed channels, not by response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,278 AI Agents for Customer Support reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) MeetRaya supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in a chatbot. However, it does not include **Language Detection**. Instead, it offers other highly rated capabilities, including **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These features help businesses respond to users in real time, manage service interactions more effectively, and improve conversation quality over time, allowing teams to handle customer questions faster and deliver more consistent support. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations MeetRaya 11 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10040442/MeetRaya/pricing/) Lite $25.00 Flat Rate,Per Month It includes: - 1000 Messages - 10 MB per AI Agent - 1 AI Agent Core $99.00 Flat Rate,Per Month It includes: - 5000 message credits/month - 20MB per AI Agent - 2 AI Agents Pro $299.00 Flat Rate,Per Month It includes: - 20000 Message credits/month - 40MB per AI Agent - 5 AI Agents Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.