--- title: "Physitrack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Physitrack Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/10040456/Physitrack/" page_type: "product" language: "en" --- # Physitrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Physitrack ## What is Physitrack? Physitrack is a telehealth platform for remote physiotherapy care, featuring a library of video exercises to create personalized home programs. Integrated with the PhysiApp mobile app, patients can access exercises, track progress, report discomfort, and communicate with their clinicians. The platform offers telehealth consultations, real-time outcome tracking, Remote Therapeutic Monitoring and AI-assisted program creation. Clinicians can upload custom exercises, design templates, and receive alerts on patient discomfort. Integration with practice management systems ensures seamless synchronization of client data. PhysiApp allows patients to view demonstrations, monitor adherence, and provide feedback, supporting direct messaging for ongoing communication. ## What is Physitrack used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $23.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Physitrack?[Manage this product listing](https://www.g2.com/products/physitrack/claim_requests/new?auto=true) ## Physitrack Overview Updated September 2026 AI summary Physitrack offers telemedicine and physical therapy software designed for organizations of any size that require secure, remote healthcare delivery. It features appointment scheduling, billing, HIPAA compliance, video consultations, and remote treatment planning. Optional tools include AI Copilot, file sharing, and practice management. Physitrack is accessible across cloud, web, and major device platforms, supporting flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Physitrack 4.5 (2) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $23.99 Per User, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.6 (1,227) Value For Money 4.5 (2) Value For Money 4.7 (973) Customer Service 4.5 (2) Customer Service 4.8 (714) ## Physitrack alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) ## FAQs about Physitrack Overview ### What company size and specific industries is Physitrack built for? Physitrack is designed for clinicians and private practices, as well as larger healthcare organizations such as hospitals, healthcare systems, insurance providers, occupational health services, employers, elite sports organizations, and universities. It fits a range of company sizes, from independent practices to enterprise-level institutions across healthcare, sports, and education. Features and Usability ### What are the key features of Physitrack? Physitrack offers practice management tools for physical therapy and medical use, including appointment scheduling, billing and invoicing, claims management, and medical billing. It also includes remote treatment planning, monitoring, video conferencing, two-way audio and video, chat and one-to-one messaging, secure data storage, and document storage. Pricing ### How much does it cost and what fees or limitations are included? Physitrack starts at $23.99 per user per month for the HEP only plan. The $30 per user per month HEP, RTM and CEUs plan adds Continued Education Units. Both include PhysiApp, patient progress tracking, Remote Therapeutic Monitoring, and a telehealth system trial. A free trial is available. Integrations ### Which third-party tools and platforms does Physitrack integrate with? Physitrack integrates with 10 third-party tools and platforms, including DrChrono, EPIC, Intramed, Jane, Nookal, Raintree Systems, Semble, TM3, Zanda, and splose. These catalog integrations cover practice management and clinical systems used to connect patient records, appointments, and care workflows. Getting Started and Support ### What training and onboarding options does Physitrack offer? Physitrack provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and step-by-step learning materials for setup and feature review. Getting Started and Support ### What customer support options does Physitrack offer? Physitrack provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback on support experiences available, user satisfaction, response speed, and helpfulness cannot be described here. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra reviewers highlight these as the features buyers care about most when choosing telemedicine software: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Physitrack supports **Two-Way Audio & Video** and **HIPAA Compliant**, covering two of the top priorities for telemedicine buyers. However, it does not include **Charting**. Instead, it offers other important capabilities that reviewers also value, including **Video Conferencing** (**57%**) and **Appointment Scheduling** (**51%**). These features help providers run remote visits securely, coordinate patient sessions more efficiently, and maintain reliable virtual care workflows, allowing teams to deliver care with less administrative friction. Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices One-to-One Messaging 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send personal messages to clients or attendees Chat/Messaging 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Communication Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat For Medical Purposes 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Intended for medical use such as diagnosis, treatment, and consultation Remote Treatment Planning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Remotely create and access treatment plans tailored to individual patients based on symptoms Physitrack 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Document Storage: Store and organize documents in a centralized system - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Physical Therapy: Designed specifically for physical therapy practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - One-to-One Messaging: Send personal messages to clients or attendees - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10040456/Physitrack/pricing/) HEP only $23.99 Per User,Per Month It includes: - Free patient engagement app (PhysiApp) - Patient progress tracking - Access to a library of 18,000+ video exercises - Telehealth system trial - Cancel anytime - Remote Therapeutic Monitoring HEP, RTM and CEUs $30.00 Per User,Per Month It includes: - Free patient engagement app (PhysiApp) - Patient progress tracking - Access to a library of 18,000+ video exercises - Telehealth system trial - Remote Therapeutic Monitoring - Continued Education Units Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Jane](https://www.capterra.com/p/178984/Jane-App/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ Zanda](https://www.capterra.com/p/180530/Power-Diary/)[ Nookal](https://www.capterra.com/p/190479/Nookal/)[ TM3](https://www.capterra.com/p/27328/TM2/)[ splose](https://www.capterra.com/p/240945/Splose/)[ Semble](https://www.capterra.com/p/181314/Semble/)[ Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Stacey M. Rehab Manager Health, Wellness and Fitness ### "Physitrack for Home Care (OT/PT) " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 3, 2026 Excellent so far. We appreciate the support while integrating this into our practice and training staff on the platform. Pros User friendly, fairly easy to navigate, lots of exercise and template options, very customizable, multiple options for client to access their program (digital or hard copy) Cons Many images show user holding a flimsy chair for support - this wouldn't be safe for many of our clients. A sturdy railing or countertop is a better option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heather M. Clinical Exercise Physiologist Supervisor Hospital & Health Care ### "6+ years experience with Physitrack " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 My clients love it and engage in the app. It is quick and easy to create templates and make edits to programs. Pros Physitrack is a great software system for both performance and therapy exercises! It is so rare to find a great system that has such a great client and patient experience and also such a robust amount of exercise options for such a variety of populations. The customer support is the best I have experienced. Adherence tracking makes it so easy to check in with clients and keep them on track. Cons The price is not the lowest as far as HEP software goes, but worth it due to all the great features! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.