# Kinetic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kinetic Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10040527/Kinetic --- # Kinetic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Kinetic ## What is Kinetic? Kinetic lets businesses create interactive forms that customers complete directly in their inbox. No external landing pages, no extra clicks. Brands use it to collect customer data like preferences, feedback, and purchase intent, then use that data to personalize email campaigns. The drag-and-drop builder makes it easy to create product quizzes, surveys, NPS forms, and review requests without writing any code. Kinetic works across major email providers and devices, so forms render correctly wherever customers open their emails. It integrates natively with Klaviyo, syncing responses directly to each subscriber's profile for immediate use in segments and flows. Teams deploy forms in welcome journeys, post-purchase sequences, abandonment campaigns, and more. Partial responses are captured automatically, so even incomplete submissions add to your customer data. Kinetic is built for eCommerce and D2C brands who want to turn every email into a two-way conversation with their customers. ## What is Kinetic used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kinetic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.usekinetic.com/&name=Kinetic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kinetic 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price €49 Usage Based, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## Kinetic alternatives [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Kinetic Overview ### What company size and specific industries is Kinetic built for? Kinetic is designed for direct-to-consumer brands, eCommerce email marketers, and lifecycle or CRM teams that use Klaviyo. It is best suited for small to mid-sized online retail businesses that manage customer communication, retention, and email marketing across consumer-facing commerce operations. Features and Usability ### What are the key features of Kinetic? Kinetic offers survey and poll management, NPS survey structure, and surveys & feedback tools for collecting responses. It also includes multi-channel data collection, feedback management, alerts/notifications, real-time notifications, a dashboard, and API access for integrating survey data into other systems. Pricing ### How much does it cost and what fees or limitations are included? Kinetic starts at €49 per month for the Starter Plan, which includes 1,000 responses per month, Klaviyo sync, and unlimited forms. The Pro Plan costs €98 per month and adds 10,000 responses, partial responses, and removal of Kinetic branding. A free trial is available. Integrations ### Which third-party tools and platforms does Kinetic integrate with? Kinetic integrates with Klaviyo for marketing automation and customer messaging workflows. This native connection lets Kinetic exchange data with Klaviyo for targeted campaigns, audience syncing, and email-triggered activity. No other catalog integrations are listed for Kinetic. Getting Started and Support ### What training and onboarding options does Kinetic offer? Kinetic offers live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation provides written reference material, and videos offer self-paced walkthroughs for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Kinetic offer? Kinetic provides email/help desk, a knowledge base, and chat. Support is described only through these channels, with no reviewer feedback available here to indicate how responsive or helpful the experience is, or whether users encounter delays, gaps, or repeated follow-up needs. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multi-Channel Data Collection Collect information from multiple sources NPS Survey Structure Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Kinetic 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Collect information from multiple sources Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Notifications that are delivered to users as soon as an event occurs Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan €49.00 Usage Based,Per Month It includes: - 1,000 responses per month - Unlimited forms - Klaviyo sync Pro Plan €98.00 Usage Based,Per Month It includes: - Everything in the Starter Plan - 10,000 responses per month - Remove Kinetic branding - Partial responses ## Integrations [ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.