--- title: "ZEP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZEP Software - reviews, pricing plans, popular comparisons to other Hybrid Events products and more." source_url: "https://www.capterra.com/p/10040578/ZEP/" page_type: "product" language: "en" --- # ZEP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ZEP ## What is ZEP? ZEP is a high-performance, browser-based metaverse that transforms remote collaboration into an immersive 2D pixel-art experience. By using proximity-based audio and video, it recreates spontaneous “desk-side” interactions to foster a genuine sense of presence. The platform is built for massive scalability, supporting up to 50,000 concurrent users through intelligent channel management that ensures a stable, lag-free environment. With an intuitive map editor, businesses can design bespoke virtual offices or event spaces tailored to their specific needs. ZEP further drives engagement with built-in interactive features like games, schedule app, and admin features, all accessible via a single click without the need for software installations. Ultimately, ZEP provides a cost-effective, enterprise-grade solution for organizations looking to reduce overhead while maintaining professional performance and creative customization. ## What is ZEP used for? [Meeting](https://www.capterra.com/meeting-software/)[Virtual Reality (VR)](https://www.capterra.com/vr-software/)[Hybrid Events](https://www.capterra.com/hybrid-events-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZEP?[Manage this product listing](https://www.g2.com/products/zep-2026-04-08/claim_requests/new?auto=true) ## ZEP Overview Updated September 2026 AI summary ZEP offers small businesses a cloud-based platform for creating immersive environments, supporting 3D visualization, interactive content, and real-time collaboration. It integrates features for virtual meetings, project management, and video support, making it suitable for digital workplaces looking to enhance meetings or teamwork through VR. Analytics and reporting tools help track engagement and project outcomes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZEP 0.0 VS. [4.2 (40)](https://www.capterra.com/p/196600/A2Z-Events/reviews/) Starting Price $5 Per User, Per Month Starting Price $3500 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (1,098) Value For Money 0.0 (0) Value For Money 4.3 (878) Customer Service 0.0 (0) Customer Service 4.4 (989) ## ZEP alternatives [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/) [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) [4.5 (182)](https://www.capterra.com/p/157063/ClickMeeting/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157063/ClickMeeting/) Highest Rated [LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/) [4.7 (215)](https://www.capterra.com/p/185599/LiveWebinar/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185599/LiveWebinar/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) ## FAQs about ZEP Overview ### What company size and specific industries is ZEP built for? ZEP is designed for event organizers, educators, game developers, virtual space creators, remote teams, and organizations that host large-scale virtual gatherings. It fits companies and groups that need a virtual environment for events, learning, collaboration, or interactive online spaces. Features and Usability ### What are the key features of ZEP? ZEP offers project management, meeting management, and virtual meetings with video conferencing, screen sharing, and video support. It also includes collaboration tools such as communication management, file sharing, notes, and minutes, plus reporting/analytics, projections, templates, an API, and 3D visualization in an immersive environment. Pricing ### How much does it cost and what fees or limitations are included? ZEP starts at $5 per user per month on the Basic Plan for 11+ connected users, and a free version is available. The $7 per user per month Pro plan adds AI chat, a custom URL and loading logo, Google Analytics integration, unlimited apps, and a data dashboard. Getting Started and Support ### What training and onboarding options does ZEP offer? ZEP provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does ZEP offer? ZEP provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is documented through these channels, giving users several ways to find answers or request help. ## Features AI summary Based on 118 Hybrid Events reviews Capterra reviewers highlight these as the features buyers care about most when choosing Virtual Reality (VR) software: - **Interactive Content** (**33%** of reviewers rated this feature as critical) - **Content Creation** (**57%**) - **3D Visualization** (**37%**) ZEP supports **Interactive Content** and **3D Visualization**, giving teams ways to build more engaging VR experiences and present spatial content clearly. However, it does not include **Content Creation**. Instead, it offers other important capabilities that reviewers also value, such as **Immersive Environment** (**35%**) and **Collaboration Tools** (**30%**), helping businesses create shared virtual spaces and improve teamwork around VR projects. 3D Visualization Visualize systems, objects, people, products, and environments in 3D. API Application programming interface that allows for integration with other systems/databases Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat ZEP 21 features ### All Features - 3D Visualization: Visualize systems, objects, people, products, and environments in 3D. - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Immersive Environment: An artificial and interactive environment where users can digitally immerse themselves - Interactive Content: Allow the audience to interact or engage with the content - Live Streaming: Live stream to multiple devices simultaneously - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Minutes: Automatically records the minutes of a meeting, either via text or audio. - Notes: Allows users to take notes during or after the call for future reference. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Templates: Sample files or documents that could be customized as needed or used as is - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. --- ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10040578/ZEP/pricing/) Free Plan Free It includes: - Up to 10 concurrent users - Access to 11th user will be restricted - Only one app can be installed Basic Plan $5.00 Per User,Per Month It includes: - Everything in Free Plan - Supports more simultaneous users (exact number varies by plan type) Pro $7.00 Per User,Per Month It includes: - Everything in Basic Plan - Customize URL and loading logo - Unlimited apps provided - Google Analytics integration - Data dashboard provided - AI chat feature available Enterprise Contact Sales It includes: - Enterprise-exclusive server - Dedicated manager assigned ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.