# BrandScore Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BrandScore Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/10040596/BrandScore --- # BrandScore Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) BrandScore ## What is BrandScore? Brandscore is reputation management software that centralizes customer reviews from platforms like Google Maps, Uber Eats, Just Eat, and Deliveroo into one dashboard. It automatically aggregates data from multiple locations without API access or manual setup, converting reviews into a single BrandScore metric reflecting customer satisfaction, reach, and growth trends. The platform tracks performance in real time, sending alerts for rating drops at specific sites. A unified inbox consolidates reviews, while AI-powered responses draft personalized replies in a consistent brand voice. Sentiment analysis extracts insights to guide operational decisions. Brandscore provides weekly reports highlighting underperforming locations and comparing site performance. The dashboard shows rating shifts, review sentiment, and location-level changes, presenting analytics in a clear format with export options for PDF and CSV files. ## What is BrandScore used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £9.99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BrandScore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://brandscoreapp.com/&name=BrandScore) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BrandScore 0.0 VS. [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price £9.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,201) Value For Money 0.0 (0) Value For Money 4.5 (832) Customer Service 0.0 (0) Customer Service 4.6 (837) ## BrandScore alternatives Highest Rated [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,202)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Responses Automatic reply functionality for incoming messages Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Keyword Tracking Track and monitor a specific set of keywords BrandScore 10 features Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic reply functionality for incoming messages The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Tracks metrics that provide insight into how a user interacts with any interface or product Track and monitor a specific set of keywords Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Share internal and external reviews on social media platforms ## Pricing Free Version Basic Plan £9.99 Flat Rate,Per Month It includes: - Everything in Free, plus: Unified Inbox (unify reviews from Google and delivery platforms) - AI-Powered Responses (draft personalized, on-brand replies quickly) - Sentiment Analysis (extract deep insights from customer feedback) - Additional platform integrations with extra cost: Just Eat: +£5 per connected restaurant/month - Deliveroo: +£5 per connected restaurant/month - Uber Eats: +£5 per connected restaurant/month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)