--- title: "Custom Channels Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Custom Channels Software - reviews, pricing plans, popular comparisons to other Digital Signage products and more." source_url: "https://www.capterra.com/p/10040623/Custom-Channels/" page_type: "product" language: "en" --- # Custom Channels Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Custom Channels ## What is Custom Channels? Business Music Service is a licensed streaming platform for commercial spaces, offering ad-free audio. It features over 100 curated playlists, updated weekly. Businesses can create custom playlists, blend playlists, or import from popular platforms. The platform includes enterprise management tools with a multi-location dashboard for monitoring multiple sites. Advanced scheduling allows programming of music and messaging based on time, customer flow, or operational needs. It provides full licensing, ensuring compliance for commercial use. Optional add-ons include audio messaging tools for in-store campaigns and digital signage integration for coordinating visual and audio elements. Compatible with various audio equipment, including commercial-grade hardware players, Sonos, Bluesound, and smart TVs. ## What is Custom Channels used for? [Digital Signage](https://www.capterra.com/digital-signage-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Custom Channels?[Manage this product listing](https://www.g2.com/products/business-music-streaming-service/claim_requests/new?auto=true) ## Custom Channels Overview Updated September 2026 AI summary Custom Channels is a cloud-based digital signage platform designed for businesses of all sizes seeking centralized control over visual communications. It features remote display management, multi-location support, content scheduling, access controls, and a media library, with options like interactive content and drag-and-drop design. The system enables efficient coordination and deployment of digital content across multiple screens and sites. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Custom Channels 0.0 VS. [4.8 (4,893)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (4,893) Value For Money 0.0 (0) Value For Money 4.8 (4,406) Customer Service 0.0 (0) Customer Service 4.7 (4,030) ## Custom Channels alternatives [4.8 (4,566)](https://www.capterra.com/p/173450/OptiSigns/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (114)](https://www.capterra.com/p/156745/MobiLock-Pro/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (220)](https://www.capterra.com/p/146756/QuickESign/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) ## FAQs about Custom Channels Overview ### What company size and specific industries is Custom Channels built for? Custom Channels is designed for restaurants, hotels, resorts, retail stores, dental offices, medical clinics, spas, and other businesses that need tailored music for commercial spaces. It fits organizations of varying sizes across hospitality, retail, healthcare, and wellness sectors. Features and Usability ### What are the key features of Custom Channels? Custom Channels includes access controls and permissions, content scheduling, and remote display management for controlling what appears on screens. It also offers digital menu boards, multi-location and multi-screen support, multimedia support, a media library, and activity dashboard tools for managing layouts, previews, alerts, and interactive content. Pricing ### How much does it cost and what fees or limitations are included? Custom Channels starts at $39 per month for the flat-rate ReMix plan, and additional Zones cost $15 per month each. A free trial is available. The ReMix plan includes all All Access features, custom playlists, advanced scheduling, multi-location management, song requests, and priority chat, email, and phone support. Getting Started and Support ### What training and onboarding options does Custom Channels offer? Custom Channels provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for reviewing features, steps, and configuration details when needed. Getting Started and Support ### What customer support options does Custom Channels offer? Custom Channels provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience can only be identified by the listed contact and self-service channels. ## Features AI summary Based on 10,803 Digital Signage reviews Capterra reviewers highlight these as the features buyers care about most when choosing digital signage software: - **Remote Display Management** (**53%** of reviewers rated this feature as critical) - **Playlist Management** (**37%**) - **Multi-Location** (**46%**) Custom Channels supports **Remote Display Management** and **Multi-Location**, so teams can control screens from a central place and manage signage across multiple sites more efficiently. However, it does not include **Playlist Management**. Instead, it offers other important features that reviewers also value, including **Multi-Screen Support** (**43%**) and **Content Scheduling** (**36%**), providing teams with more flexibility to coordinate content across displays and plan updates in advance. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Content Scheduling Plan to upload and publish specific content on social media platforms, screens etc. Digital Menu Boards Electronically display menu item options for customers to make selections from Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Custom Channels 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc. - Digital Menu Boards: Electronically display menu item options for customers to make selections from - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Interactive Content: Allow the audience to interact or engage with the content - Layout & Design: Configure publication's layout before publishing - Media Library: Collection of images, videos and other digital content that can be used - Multi-Location: Manage and support multiple locations - Multi-Screen Support: Facilitate the display of multimedia content across multiple screens - Multimedia Support: Supports various file formats - Preview Functionality: Preview materials before finalizing projects - Remote Display Management: Remotely schedule and display multimedia content regardless of where you are --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10040623/Custom-Channels/pricing/) ReMix $39.00 Flat Rate,Per Month It includes: - Includes all features of the All Access plan. - Ability to create custom playlists and blend multiple playlists. - Option to add, remove, or request songs. - Advanced music scheduling and message programming. - Priority chat, email, and phone support. - Multi-location management dashboard and monitoring. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.