# Custom Channels Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Custom Channels Software - reviews, pricing plans, popular comparisons to other Digital Signage products and more.

Source: https://www.capterra.com/p/10040623/Custom-Channels

---

# 

 Custom Channels Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Custom Channels

## What is Custom Channels?

Business Music Service is a licensed streaming platform for commercial spaces, offering ad-free audio. It features over 100 curated playlists, updated weekly. Businesses can create custom playlists, blend playlists, or import from popular platforms. The platform includes enterprise management tools with a multi-location dashboard for monitoring multiple sites. Advanced scheduling allows programming of music and messaging based on time, customer flow, or operational needs. It provides full licensing, ensuring compliance for commercial use. Optional add-ons include audio messaging tools for in-store campaigns and digital signage integration for coordinating visual and audio elements. Compatible with various audio equipment, including commercial-grade hardware players, Sonos, Bluesound, and smart TVs.

## What is Custom Channels used for?

[Digital Signage](https://www.capterra.com/digital-signage-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Custom Channels?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.custom-channels.com&name=Custom Channels)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Custom Channels

0.0

VS.

[4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (2,880)

Value For Money

0.0 (0)

Value For Money

4.5 (2,312)

Customer Service

0.0 (0)

Customer Service

4.5 (2,141)

## Custom Channels alternatives

Highest Rated

[4.9 (4,768)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (168)](https://www.capterra.com/p/182701/TelemetryTV/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (220)](https://www.capterra.com/p/146756/QuickESign/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (288)](https://www.capterra.com/p/147087/ScreenCloud/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Custom Channels

Overview

### What company size and specific industries is Custom Channels built for?

Custom Channels is designed for restaurants, hotels, resorts, retail stores, dental offices, medical clinics, spas, and other businesses that need tailored music solutions for commercial spaces. It fits organizations of many sizes, especially customer-facing businesses with public areas that use music to shape the environment.

Features and Usability

### What are the key features of Custom Channels?

Custom Channels offers access controls/permissions, activity dashboard, alerts/notifications, and content scheduling for managing digital display workflows. It also includes digital menu boards, drag and drop layout and design, media library, preview functionality, and remote display management across multi-location and multi-screen setups with multimedia support.

Pricing

### How much does it cost and what fees or limitations are included?

Custom Channels starts at $39 per month for the ReMix flat-rate plan, which includes all All Access features. Additional Zones cost $15 per month each, and a free trial is available. The plan includes custom playlists, music scheduling, message programming, multi-location management, song requests, and priority support.

Getting Started and Support

### What training and onboarding options does Custom Channels offer?

Custom Channels provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of features, steps, and setup details.

Getting Started and Support

### What customer support options does Custom Channels offer?

Custom Channels provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details are listed clearly for users who need quick answers or direct contact. No reviewer feedback about support quality is available here, so no claims can be made about response times or helpfulness.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Content Scheduling

Plan to upload and publish specific content on social media platforms, screens etc.

Digital Menu Boards

Electronically display menu item options for customers to make selections from

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Custom Channels 14 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan to upload and publish specific content on social media platforms, screens etc.

Electronically display menu item options for customers to make selections from

Assemble applications and processes by dragging over and arranging pre-built components

Allow the audience to interact or engage with the content

Configure publication's layout before publishing

Collection of images, videos and other digital content that can be used

Manage and support multiple locations

Facilitate the display of multimedia content across multiple screens

Supports various file formats

Preview materials before finalizing projects

Remotely schedule and display multimedia content regardless of where you are

## Pricing

Free Trial

ReMix

$39.00

Flat Rate,Per Month

It includes:

-   Includes all features of the All Access plan.
-   Ability to create custom playlists and blend multiple playlists.
-   Option to add, remove, or request songs.
-   Advanced music scheduling and message programming.
-   Priority chat, email, and phone support.
-   Multi-location management dashboard and monitoring.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.