--- title: "We Love Joe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about We Love Joe Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10040635/We-Love-Joe/" page_type: "product" language: "en" --- # We Love Joe Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) We Love Joe ## What is We Love Joe? We love Joe is an AI-powered customer support platform that automates communication across channels like phone, email, SMS, social media, and messaging apps. Acting as an AI receptionist, it uses natural language processing to deliver personalized responses aligned with a company’s brand voice. The platform qualifies leads, schedules appointments by integrating with calendars and CRM systems, and automates workflows for tasks from FAQs to complex escalations. Conversations can be transferred to human team members when needed. We love Joe integrates with business tools via webhooks and APIs, supports over 20 languages, and offers features like spam call filtering, call transfer, and analytics. Scalable storage and credit systems are available through flexible plans tailored to business needs. ## What is We Love Joe used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for We Love Joe?[Manage this product listing](https://www.g2.com/products/we-love-joe/claim_requests/new?auto=true) ## We Love Joe Overview Updated September 2026 AI summary We Love Joe provides live chat solutions for organizations of all sizes, supporting real-time customer interactions through web and mobile platforms. Core features include chat messaging, consumer-facing chat, and integration with third-party tools, while optional capabilities such as API access, CRM integration, and multi-channel communication offer additional flexibility for businesses seeking tailored engagement options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### We Love Joe 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,466) Value For Money 0.0 (0) Value For Money 4.6 (11,516) Customer Service 0.0 (0) Customer Service 4.7 (10,729) ## We Love Joe alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about We Love Joe Overview ### What company size and specific industries is We Love Joe built for? We Love Joe is designed for small to mid-sized businesses in eCommerce and retail, home services and construction, health and wellness, real estate, and other customer-focused industries. It suits companies that rely on managing customer interactions and service delivery across these sectors. Features and Usability ### What are the key features of We Love Joe? We Love Joe offers live chat, chat/messaging, chatbot, and real-time consumer-facing chat for customer interactions. It also includes intent recognition, natural language processing, sentiment analysis, and AI/machine learning, plus workflow management, alerts/escalation, CRM, knowledge base management, and third-party integrations. Getting Started and Support ### What training and onboarding options does We Love Joe offer? We Love Joe provides webinars, documentation, and videos for training. Webinars support live, guided sessions, documentation offers written reference material for setup and use, and videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does We Love Joe offer? We Love Joe provides email/help desk, a knowledge base, phone support, and chat. Support details are limited in the catalog, so no clear user feedback is available on response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers highlight these as the features buyers care about most when choosing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) We Love Joe supports **Chat/Messaging** and **Multi-Channel Communication**, giving teams a way to manage conversations and connect with customers across more than one channel. However, it does not offer **Real-Time Notifications**. Instead, it provides **Real-time Consumer-facing Chat** (**43%**), which still helps businesses respond to customer questions as they happen, allowing teams to maintain active conversations and improve response timing. API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Real-time Consumer-facing Chat Engage in direct, instant messaging with consumers Third-Party Integrations Set up connections to third-party platforms to improve business processes We Love Joe 6 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $59.00 Flat Rate,Per Month Growth $149.00 Flat Rate,Per Month Custom Contact vendor for details It includes: - Unlimited agents - Large volume credits discount - Custom integrations - Dedicated onboarding support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.