--- title: "Ekoh AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ekoh AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10040715/Ekoh-AI/" page_type: "product" language: "en" --- # Ekoh AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ekoh AI ## What is Ekoh AI? Ekoh is an AI receptionist software designed for home service contractors. The platform functions as a virtual receptionist to handle missed calls, capture website leads, book appointments, and send instant alerts. The in-house AI technology powers conversational voice and chat agents that answer complex questions, qualify prospects, and switch between multiple languages. Pre-trained for home service industries, Ekoh understands terminology and urgency for fields like HVAC, plumbing, and landscaping. The software integrates with CRMs like Jobber and ServiceTitan, syncing appointments and lead details automatically. Features include auto follow-ups, team collaboration tools, and analytics dashboards. The done-for-you setup provides an alternative to hiring a full-time receptionist. ## What is Ekoh AI used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ekoh AI?[Manage this product listing](https://www.g2.com/products/ekoh/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ekoh AI 5.0 (1) VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (402) Value For Money 5.0 (1) Value For Money 4.3 (351) Customer Service 5.0 (1) Customer Service 4.0 (327) ## Ekoh AI alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Ekoh AI Overview ### What company size and specific industries is Ekoh AI built for? Ekoh AI is designed for home service businesses of all sizes, especially contractors and trade companies in HVAC, plumbing, electrical work, roofing, landscaping, pest control, and foundation repair. It fits organizations that serve residential customers and need software built around field service operations. Features and Usability ### What are the key features of Ekoh AI? Ekoh AI offers chatbot, live chat, automated responses, and a pre-configured bot for customer interaction, plus lead capture, feedback management, and CRM functions. It also includes engagement tracking, performance metrics, real-time data, workflow management, an API, and natural language processing and search. Integrations ### Which third-party tools and platforms does Ekoh AI integrate with? Ekoh AI integrates with five field service management platforms: Housecall Pro, Jobber, ServiceM8, ServiceTitan, and Zoho FSM. These catalog integrations cover scheduling, dispatch, and job management workflows across commonly used service operations tools. Getting Started and Support ### What training and onboarding options does Ekoh AI offer? Ekoh AI provides documentation and videos as training options for teams getting started. Documentation offers written reference for setup steps and feature guidance, while videos support visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Ekoh AI offer? Ekoh AI provides email/help desk support, a knowledge base, 24/7 live rep assistance, and chat. With no reviewer feedback available on support experiences, support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,278 Chatbot reviews Capterra reviewers highlight these as the features buyers focus on most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Ekoh AI supports **Automated Responses** and **Natural Language Processing**, so it covers two of the three features reviewers rate highest for chatbot software. However, it does not include **Language Detection**. Instead, the product offers **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**), which still give teams useful ways to manage conversations in real time and improve response quality through intelligent automation, helping businesses handle customer questions faster and provide more relevant support. Live Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time AI/Machine Learning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Pre-Configured Bot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Lead Capture Automatically identify and save contact information of potential customers Ekoh AI 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ Jobber](https://www.capterra.com/p/127994/Jobber/)[ ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[ Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JT Jonathan T. CMO Construction ### "Impressed with AI nowadays" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 20, 2026 Made my company easier to get leads i mean every contractor wants leads they pay ads and all that stuff but never think and sit why not work with what i have and upgrade it instead of looking elsewhere Pros Its honestly the fact that this company is pretty new but actual has their results. Their ai voice sounds very nice good pricing for a contractor like me. Cons Cannot complain their stuff is just really good for my hvac company we get alot of calls so when im on the job it really helps even for the website as well cause i cannot manage the website all the time so its amazing that the ai just gets the leads for me and gets booking done Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.