---
title: "Tenlo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Tenlo Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more."
source_url: "https://www.capterra.com/p/10040774/Tenlo/"
page_type: "product"
language: "en"
---

# 

 Tenlo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Tenlo

## What is Tenlo?

Tenlo is a platform for customer support, sales automation, and reputation management, offering four products that work individually or as a bundle. The AI Customer Support Chatbot handles Tier-1 support and FAQs, with the option to transfer to human agents. AI Sales Outreach Automation creates personalized email and LinkedIn sequences synced with CRM systems. The Conversational AI Sales Assistant qualifies leads, answers product questions, and schedules demos. AI Reputation & Review Management monitors reviews and drafts responses. The platform is easy to set up without developers or lengthy onboarding. Users connect platforms, train the system on their brand voice by importing past responses, set automation rules for posts, and receive weekly insights. It integrates with Google Business Profile, CRM systems, and review platforms.

## What is Tenlo used for?

[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tenlo?[Manage this product listing](https://www.g2.com/products/tenlo-ai/claim_requests/new?auto=true)

## Tenlo Overview

Updated September 2026

AI summary

Tenlo offers small businesses an AI-powered chatbot solution designed to automate responses and facilitate natural conversations with customers. Leveraging machine learning and natural language processing, it aims to improve efficiency in customer interactions. Tenlo is accessible through cloud, SaaS, and web-based deployment, making it suitable for organizations seeking accessible chatbot capabilities without complex on-premise installation.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tenlo

0.0

VS.

[4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (73)

Value For Money

0.0 (0)

Value For Money

4.4 (58)

Customer Service

0.0 (0)

Customer Service

4.7 (52)

## Tenlo alternatives

Highest Rated

[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## FAQs about Tenlo

Overview

### What company size and specific industries is Tenlo built for?

Tenlo is designed for small and medium-sized businesses that depend on online reviews, including restaurants, medical practices, hospitality companies, retail businesses, and professional services firms. It fits organizations that want to automate review monitoring and use AI-generated responses to manage customer feedback.

Features and Usability

### What are the key features of Tenlo?

Tenlo offers AI/Machine Learning, Natural Language Processing, and Chatbot capabilities for automated responses and conversational interactions. It also includes CRM features for managing customer records and communication data, combining customer relationship management with language-driven automation in a single platform.

Pricing

### How much does it cost and what fees or limitations are included?

Tenlo starts at $99 per month for the Reputation AI plan. Other options include the $199 Conversational Sales Assistant, the $249 AI Sales Outreach - Starter for 500 prospects, and the $299 AI Support Chatbot. A free trial is available.

Integrations

### Which third-party tools and platforms does Tenlo integrate with?

Tenlo integrates with five third-party tools: Calendly, Google My Business Review Manager, HubSpot CRM, Pipedrive, and Twilio. These catalog integrations cover scheduling, review management, CRM, and messaging connections for teams that need to link customer communications and workflow systems.

Getting Started and Support

### What training and onboarding options does Tenlo offer?

Tenlo provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and steps.

Getting Started and Support

### What customer support options does Tenlo offer?

Tenlo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

AI summary

Based on 1,278 AI Agents for Customer Support reviews

Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot:

-   **Automated Responses** (**42%** of reviewers rated this feature as critical)
-   **Language Detection** (**44%**)
-   **Natural Language Processing** (**43%**)

Tenlo supports **Automated Responses** and **Natural Language Processing**, so teams can handle routine conversations faster and respond to user questions with more relevant answers. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can improve how the chatbot recognizes patterns and responds over time, helping businesses deliver more consistent customer interactions and reduce manual support work.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Natural Language Processing

Process and analyze human language in text or audio form

Tenlo 4 features

### All Features
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Automated Responses: Automatic reply functionality for incoming messages
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Natural Language Processing: Process and analyze human language in text or audio form

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10040774/Tenlo/pricing/)

Reputation AI

$99.00

Flat Rate,Per Month

It includes:

-   AI Generated Review Responses
-   Review Request Campaigns (SMS + Email)
-   Brand Voice Training
-   Legal Escalation Detection
-   Weekly Reputation Insights

AI Support Chatbot

$299.00

Flat Rate,Per Month

It includes:

-   Custom Knowledge Base
-   Smart Escalation Routing
-   Conversation Transcripts
-   One-Line Embed Script
-   Slack & Email Alerts

AI Sales Outreach - Starter

$249.00

Per Feature,Per Month

It includes:

-   AI Prospect Research
-   Personalized Email Sequences
-   Automated Follow-Ups
-   Reply Detection & Pause
-   CSV Contact Import

Conversational Sales Assistant

$199.00

Flat Rate,Per Month

It includes:

-   AI Lead Qualification
-   Automatic Booking Link
-   Lead Capture & Logging
-   Custom Qualifying Questions
-   One-Line Embed Script

Growth Bundle

$21,096

Flat Rate,Per Month

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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