--- title: "Chatim Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chatim Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10040870/Chatim/" page_type: "product" language: "en" --- # Chatim Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Chatim ## What is Chatim? Chatim is a live chat software that combines real-time communication with AI to engage website visitors. It features live chat for instant support, rule-based chatbot automation for common inquiries, and AI-powered chatbots trained on business knowledge bases. Contact buttons support communication via WhatsApp, Telegram, Facebook Messenger, phone, and email. An analytics dashboard tracks visitor behavior, traffic sources, device usage, and conversation volume. Teams can customize widget colors, button shapes, avatars, and positioning to match their brand. Collaboration tools include multi-user management, admin roles, push notifications, and conversation assignments. Chatim integrates with platforms like Slack, WordPress, Shopify, and HubSpot, supports webhooks for event notifications, and offers a JavaScript SDK for widget control. The lightweight, responsive widget ensures fast performance across devices. ## What is Chatim used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatim?[Manage this product listing](https://www.g2.com/products/chatim/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatim 0.0 VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (402) Value For Money 0.0 (0) Value For Money 4.3 (351) Customer Service 0.0 (0) Customer Service 4.0 (327) ## Chatim alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Chatim Overview ### What company size and specific industries is Chatim built for? Chatim is designed for small to mid-sized businesses in auto body repair, boxing gyms, and e-commerce, as well as sales and marketing teams, customer support teams, and lead generation professionals. It suits organizations that need a communication tool for customer inquiries, promotions, and prospect management. Features and Usability ### What are the key features of Chatim? Chatim offers automated responses, a chatbot, live chat, and natural language processing for handling customer conversations. These features support automated message handling, real-time chat interactions, and language interpretation within a single messaging workflow. Getting Started and Support ### What training and onboarding options does Chatim offer? Chatim provides documentation for teams getting started. Documentation offers written reference material that users can review while setting up the product, learning features, and checking steps as needed. Getting Started and Support ### What customer support options does Chatim offer? Chatim offers Email/Help Desk support and an FAQ/Forum for users who need assistance. The catalog lists these as the available support channels, giving customers a direct way to ask questions and a self-service option for common issues. ## Features AI summary Based on 1,278 Live Chat reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Chatim supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in this category. However, it does not include **Language Detection**. Instead, it offers **Live Chat** (**48%**), which gives teams another way to respond to customers in real time when automated language recognition is not available. Together, these features help businesses handle conversations more efficiently, respond faster, and provide teams with tools to manage customer interactions at scale. Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Live Chat Ability to chat online in real time Natural Language Processing Process and analyze human language in text or audio form Chatim 4 features ### All Features - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version PRO $29.00 Flat Rate,Per Month Ultimate $59.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.