--- title: "Qria Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qria Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/10040906/Qria/" page_type: "product" language: "en" --- # Qria Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Qria ## What is Qria? Qria is customer feedback solution designed to help businesses collect and analyze customer input. It features a no-code form builder for creating customized forms with question types, such as star ratings, open-ended text, and multiple choice. Forms can be shared via links or QR codes at customer touchpoints such as counters, invoices, or physical locations. Feedback is received in real time, and Qria's AI-powered analytics identifies sentiment patterns, recurring issues, and key moments from the data. Insights are presented in plain language, eliminating the need for manual analysis and highlighting trends to pinpoint areas for improvement. The platform ensures a consistent feedback channel across interactions, consolidating responses in a centralized dashboard for easy monitoring. Forms are fully customizable to meet business needs and can be distributed digitally or through printed QR codes. ## What is Qria used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £18 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qria?[Manage this product listing](https://www.g2.com/products/qria/claim_requests/new?auto=true) ## Qria Overview Updated September 2026 AI summary Qria enables businesses of all sizes to collect and analyze customer feedback across multiple channels, supporting feedback management, survey and poll administration, and NPS tracking. With tools for data visualization, sentiment and text analysis, customizable forms, and real-time analytics, Qria helps teams monitor trends and make informed decisions. It is delivered as a cloud-based, web-accessible solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qria 0.0 VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price £18 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (2,902) Value For Money 0.0 (0) Value For Money 4.4 (2,333) Customer Service 0.0 (0) Customer Service 4.5 (2,161) ## Qria alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Qria Overview ### What company size and specific industries is Qria built for? Qria is designed for small to mid-sized businesses across cafes, restaurants, software providers, hotels, accommodations, retail, services, event organizers, experience providers, and tradespeople. It suits companies in hospitality, retail, professional services, events, and skilled trades that need a tool tailored to customer-facing operations. Features and Usability ### What are the key features of Qria? Qria offers AI Copilot, customizable forms, and multi-channel data collection for surveys and feedback. Core capabilities include NPS survey structure, survey and poll management, feedback management, and negative feedback management, plus real-time analytics, reporting, dashboard views, data visualization, sentiment analysis, text analysis, trend analysis, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Qria starts at £18 per month for the Base Plan, with 3 user accounts and one business unit. Unlimited forms, CSV exports, advanced analytics, and multiple business units are excluded. Qria Plus costs £38 per month, includes up to 5 business units, and extra units cost £5 each. A free trial is available. Getting Started and Support ### What training and onboarding options does Qria offer? Qria provides documentation to help teams get started. Documentation offers written reference material for self-paced learning, feature lookups, and step-by-step guidance when users need to review setup or usage details. Getting Started and Support ### What customer support options does Qria offer? Qria provides Email/Help Desk support and a Knowledge Base for self-service help. The catalog does not include reviewer feedback about support experience, so no claims can be made about response times, helpfulness, or common frustrations. Users can rely on the listed channels for assistance and documentation. ## Features AI summary Based on 3,764 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Qria supports all three features that reviewers identify as most important: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, track patterns across responses, and turn feedback into clear insights, allowing teams to improve experiences with better-informed decisions. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Forms Customize contracts and forms to collect specific information Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Visualization Graphical representation of data Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Qria 18 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Data Collection: Collect information from multiple sources - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10040906/Qria/pricing/) Qria (Base Plan) £18.00 Flat Rate,Per Month It includes: - 2 active forms, all question types, QR code & shareable link, custom thank-you message - Basic color branding - Response viewer, external reviews (Trustpilot, Google Maps, TripAdvisor) - Basic response overview Qria Plus (Plus Plan) £38.00 Flat Rate,Per Month It includes: - Unlimited active forms, all question types, QR code & shareable link, custom thank-you message - Your logo on forms, custom form colors, custom form fonts, custom QR branding - Unlimited responses, response viewer, external reviews, CSV export - Advanced analytics & trends, AI insights & sentiment analysis, per-question analytics - Side-by-side location comparison and unlimited user accounts Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.