# Samba Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Samba Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more. Source: https://www.capterra.com/p/10040962/Samba --- # Samba Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Samba ## What is Samba? Samba is a booking and payments platform for multi-day tour operators. The platform handles deposits, payment plans, and automated reminders while tracking payment events and reconciling bookings. This eliminates manual spreadsheet management and reduces the administrative burden of processing bank transfers and international payments. The solution integrates with WhatsApp, enabling operators to communicate with travelers, confirm bookings, and share updates from one centralized location. Samba consolidates booking form management, document collection, and itinerary updates into a single system. The system addresses operational challenges specific to multi-day tour operators by streamlining administrative workflows and payment processing. ## What is Samba used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Samba?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sambahq.com/&name=Samba) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Samba 0.0 VS. [4.7 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) Starting Price $49 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (559) Value For Money 0.0 (0) Value For Money 4.5 (441) Customer Service 0.0 (0) Customer Service 4.8 (537) ## Samba alternatives [4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Booking Management Create, update, and manage bookings, itineraries, and reservations Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Branding Add customized logos and colors to align with company branding Samba 14 features Allows businesses to offer customers reservations for a variety of activities. Create, update, and manage bookings, itineraries, and reservations Update and maintain information on inventory and rates to manage guest reservations in real time Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Store, manage, and track all electronic documents in a centralized location Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Bookings that last more than one day Accept, record, and reconcile financial transactions Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event ## Pricing Free Version Pro $49.00 Usage Based,Per Month Growth $99.00 Usage Based,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)