--- title: "this+that Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about this+that Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/10040992/thisthat/" page_type: "product" language: "en" --- # this+that Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) this+that ## What is this+that? this+that unifies your team's email and messaging into one inbox, then uses AI to turn the flood into finished work. It reads across Gmail, Outlook, Slack, Microsoft Teams, Google Chat, and Telegram, extracts the requests, decisions, deadlines, and commitments buried in those messages into a task manager that fills itself (DoBox), and runs multi-step workflows (32 action types, conditional logic, AI decisions, and 13 built-in MCP servers plus any MCP-compatible tool) to handle routine work automatically. An editable knowledge layer, "the brain," grounds everything the AI does so it reflects how your team actually works. Think of it as an AI executive assistant for your whole team, not just one inbox. Free during beta. ## What is this+that used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for this+that?[Manage this product listing](https://www.g2.com/products/this-that/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### this+that 0.0 VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $24 Flat Rate, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (14,672) Value For Money 0.0 (0) Value For Money 4.8 (9,504) Customer Service 0.0 (0) Customer Service 4.7 (8,573) ## this+that alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/83211/HappyFox/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) ## FAQs about this+that Overview ### What company size and specific industries is this+that built for? this+that is designed for teams of all sizes that need to manage work across email, Slack, Google Chat, Teams, and Telegram. It is suited to engineering, sales, and operations teams, especially organizations where leads and managers coordinate communication across multiple channels. Features and Usability ### What are the key features of this+that? this+that includes AI Copilot, generative AI, machine learning, and natural language processing for text handling and decision support. It also offers workflow automation, routing, and response management for inbox workflows, plus reporting/analytics, monitoring, data extraction, search/filter, tagging, collaboration tools, and third-party integrations. Integrations ### Which third-party tools and platforms does this+that integrate with? this+that integrates with Asana, Box, ClickUp, Confluence, Dropbox, Figma, GitHub, Gmail, Google Calendar, Google Chat, Google Drive, HubSpot CRM, Jira, Notion, Telegram, and monday.com AI Work Platform. These connections cover project management, file storage, communication, CRM, and developer collaboration tools. Getting Started and Support ### What training and onboarding options does this+that offer? this+that provides documentation for training and onboarding. Documentation gives teams written reference material for learning product features, reviewing setup steps, and checking information as needed during implementation and day-to-day use. Getting Started and Support ### What customer support options does this+that offer? this+that provides email/help desk support, FAQ/forum access, a knowledge base, and chat. These channels give users written guidance and direct assistance in one place. No reviewer feedback about support quality is available, so the support experience cannot be described beyond the listed channels. ## Features AI summary Based on 5,579 Remote Work reviews Capterra reviewers highlight these as the top features buyers look for in Artificial Intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) this+that supports **Generative AI** and **Natural Language Processing**. However, it does not include **Data Import/Export**. Instead, it offers **Machine Learning** (**33%**), another feature reviewers rate highly when choosing Artificial Intelligence software. Together, these capabilities help businesses create AI-driven content, process and understand human language, and build smarter models, giving teams more efficient ways to automate work and improve decision-making. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Generative AI Use AI to generate content in the form of text, images, videos, etc. this+that 19 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inbox Management: Organize, prioritize, and manage incoming communications - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Individual $24.00 Flat Rate,Per Month Team $20.00 Per User,Per Month ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.